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Added 8 mins ago
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Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
…developing automation solutions, and maintaining enterprise systems to ensure optimal security and operational…
Added 8 mins ago
AI
Talent Acquisition Specialist (1 Year Contract)
ATS Industrial Automation
Cambridge, ON
- Contract
…requisition (req) approvals, intake sessions with the hiring manager, job posting and sourcing, and…
Added 8 mins ago
Human Resources Coordinator
Scandinave Spa
The Blue Mountains, ON
Update HR information systems and employee records for new hires, changes in employment status, compensation changes, leaves, and terminations.
Added 23 mins ago
TM
Talent Development Manager
The Mosaic Company
Regina, SK · Greater Regina Metropolitan Area
- Full-time
The Manager, Talent Management – Succession & Leadership Pipeline is responsible for leading the design, implementation, and continuous improvement of succession planning and leadership…
Added 23 mins ago
CO
MANAGER FINANCE & BUSINESS SERVICES #67691
City of Toronto
Toronto, ON
- Full-time
The Manager, Finance & Business Services leads the CX Division's financial, human resources, business and administrative services in a high-profile customer service environment, ensuring…
Added 23 mins ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 38 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power
Canada
- Full-time
Added 53 mins ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 53 mins ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate recruitment and onboarding activities, keep processes moving smoothly, and provide responsive support…
Added 53 mins ago
GS
Human Resources Coordinator
Group23 Sports Medicine
Calgary, AB
- Full-time
Prepare standard offers using approved employment terms and job descriptions and obtain manager approvals and signatures.
Added 53 mins ago
MD
Human Resources Director 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience building and scaling organizational systems, processes, and infrastructure in an organization undergoing transformation.
Added 53 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power Canada
Quebec, QC
- Full-time
Added 53 mins ago
HR
Registered Nurse, Medical Imaging
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time. These innovations enhance communication, improve efficiency, and create a…
Added 53 mins ago
HR
Utility Transport Aide
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real…
Added 53 mins ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Added 1 hour ago
VS
Senior PeopleSoft Analyst
vTech Solution Canada
Toronto, ON
- Contract
Enhance the WIN system by expanding additional employee and manager self-service capabilities (e.g., extension/end to probationary period, certificate numbers, badge numbers), enabling pay…
Added 1 hour ago
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(CAN) Technician - HVAC/R
Walmart
Mississauga, ON
- Full-time
1. Diagnoses and resolves mechanical, electrical, and refrigerant-related issues across commercial and industrial systems. Implements preventive maintenance programs to extend equipment…
Added 1 hour ago
Guest Service Agent
Northland Properties
Dartmouth, NS
Observe and report any security issues to the Manager.
Added 1 hour ago
Branch Manager
Price Industries Limited
Hamilton, ON
The Branch manager’s primary focus is overseeing the day-to-day activities of the office. As a manager, they will develop, inspire and motivate their team. The Branch Manager working in…
Added 1 hour ago
AE
People & Culture Generalist
Arc'teryx Equipment
New Westminster, BC
- Full-time
Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
Added 1 hour ago
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Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
Principal Client Success Manager (SaaS) - To be considered must be onsite at our Waterloo office
Added 1 hour ago
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Sr. Travel Project Manager
OpenText
Waterloo, ON
- Full-time
…and services they need to succeed. The Sr. Travel Projects Manager is responsible for aspects of the performance and execution of OpenText’s global travel program. The role includes a…
Added 1 hour ago
HÀ
Country Manager – Canada
HR à la carte
Mississauga, ON
- Full-time
The Country Manager - Canada is responsible for the overall leadership, strategic direction, financial performance, and operational management of Beltservice's Canadian business. This role…
Added 1 hour ago
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HR Consultant - Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 1 hour ago
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Business Developer
QPS
Fredericton, NB
- Full-time
Maintain an accurate and up-to-date pipeline in the CRM and other company systems, ensuring data integrity and forecast reliability.

Closed listing

Open Text Corporation

Senior Manager, Contracts

Waterloo, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: Minimum 2+ years of people leadership experience, including coaching, developing, and motivating high-performing teams.
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

THE OPPORTUNITY

OpenText is seeking a Senior Manager of Support Contracts responsible for overseeing the Americas Support Contracts team and providing commercial and contractual guidance to the Worldwide Renewals organization. This role partners closely with Renewals, Sales, Legal, Finance, Support Services, and executive stakeholders to support complex License, Support, SaaS, Partner, and OEM agreements that drive revenue growth while effectively managing business risk.

The ideal candidate brings strong business acumen, sound judgment, and mature leadership, with the ability to influence decisions, develop talent, navigate complexity, and drive business outcomes in a fast-paced global environment. Use of AI and the ability to support a business leaning heavily into this field is also an important part of this position. This role is a strategic commercial leadership position.

YOUR IMPACT

Lead and develop a high-performing team that supports commercial and contractual activities across the Americas, collaborating with the global Support Contracts organization.
Serve as a trusted advisor providing high quality, practical support to Renewals, Sales, Support Services, Legal, Finance, and senior leadership on complex commercial transactions.
Balance revenue growth, client needs, and risk management to drive favorable business outcomes.
Review and advise on non-standard contract terms and commercial structures.
Partner cross-functionally to improve consistency, efficiency, and effectiveness across contracting processes.
Drive operational excellence through process improvements, performance metrics, and reporting.
Deliver data-driven insights and recommendations that support strategic decision-making.
Influence stakeholders across regions and functions to achieve business objectives and enhance client outcomes.

WHAT YOU NEED TO SUCCEED

Experience in the IT sector, Deal Desk, Commercial Operations, Finance, Sales Operations, Contract Management, Bid Management, Legal Operations, or a related field.
Minimum 2+ years of people leadership experience, including coaching, developing, and motivating high-performing teams.
Strong business and financial acumen with the ability to assess commercial opportunities, contractual risk, business impact, and steps to mitigate.
Demonstrated success influencing senior leaders and building strong cross-functional partnerships.
Exceptional judgment, problem-solving, and decision-making skills in complex business environments.
Effectively analyze and communicate complex matters clearly, translate into actionable and practical business recommendations within challenging timelines.
Experience working effectively across global organizations and virtual teams, building positive working relationships.
Advanced Excel and reporting skills.
Contracting experience in SaaS and international, Government and regulated bodies are a plus.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

About employer

More about this job

Responsibilities

The Senior Manager of Support Contracts will lead the Americas Support Contracts team and provide commercial guidance to the Worldwide Renewals organization. This role involves partnering with cross-functional teams to manage complex agreements while driving revenue growth and operational excellence.

Requirements

Candidates must have experience in IT sector commercial operations, contract management, or finance, along with at least 2 years of people leadership experience. Strong business acumen, analytical skills, and the ability to influence senior stakeholders are essential for success in this role.

Skills

Contract management
Commercial operations
People leadership
Financial acumen
Strategic planning
Risk management
Stakeholder management
Data analysis
SaaS
Legal operations
Bid management
Excel
Reporting
Cross-functional collaboration
Negotiation

Benefits

Health insurance
Paid time off
Vacation entitlement
Financial wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Contract Management
SaaS
Commercial Operations
Deal Desk
Financial Acumen
Risk Management
Renewals
Legal Operations
Bid Management
Sales Operations
Data-driven Insights
Operational Excellence
Stakeholder Management
Excel
Reporting
Information Management
Digital Transformation
OEM Agreements
License Agreements
Support Services

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