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Added 1 hour ago
RH
Program Support Worker
Resilient Hearts
Calgary, AB
- Full-time
…reflecting the communities we serve- Arshdeep Sandhu, Chief Executive Officer – Resilient…
Added 1 hour ago
PC
Human Resources Consultant
Protak Consulting Group Inc.
Ottawa, ON
- Full-time
…matter to Senior Management Officers, such as employees at the Executive level or higher. **Recent is defined as within the past two…
Added 2 hours ago
M
Senior Advisor, Agreements
Metrolinx
Canada
- Full-time
…development and negotiation of agreements with senior level staff and executive level counterparts at various municipalities, government entities and other third-party stakeholders required…
Added 2 hours ago
FC
Producteur bilingue, Affaires de la société / Corporate Affairs Producer Bilingual
Fidelity Canada
Montreal, QC
- Full-time
Added 2 hours ago
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Vice President, Human Resources
Napoleon
Barrie, ON
- Full-time
Reporting to the President, the Vice President, Human Resources is a member of the Executive Leadership Team responsible for developing and executing the global people strategy that enables…
Added 5 hours ago
J
Superviseur(e) de la paie / Payroll Supervisor
JLL
Toronto, ON · Mississauga, ON · Montreal, QC · CAN-CORP Toronto-Toronto, Canada
- Full-time
…main-d'œuvre. Générer des analyses sophistiquées pour la révision exécutive incluant l'analyse des coûts, les explications des écarts et les prévisions des…
Added 6 hours ago
Denny's - Back of House - Cook
Northland Properties
Sherwood Park, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 7 hours ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
…areas of compensation modeling, workforce cost forecasting, executive compensation reporting, compensation liabilities, collective bargaining costing, and salary-related funding programs.…
Added 11 hours ago
CI
Preventive Medicine (Public Health Services)
Calian in Space & Technology
Kingston, ON
- Full-time
Executive summary of analysis and recommendations;
Added 15 hours ago
K
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Mont-Royal, QC · Montreal, QC · Brossard, QC · Joliette, QC · Terrebonne, QC · Quebec, QC · Saint-Eustache, QC · Swift Current, SK · Regina, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Kanata, Ontario · Edmonton, Alberta · Langley, British Columbia · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Experience advising and coaching executive-level hiring managers on complex talent decisions.
Added 16 hours ago
SB
Open for Account Executives
Sterling Brokers
Canada
- Full-time
Proven experience as a successful Account Executive or in a comparable sales role within the insurance industry specifically in group benefits.
Added 17 hours ago
SH
Back of House - Dishwasher
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 17 hours ago
Bar One - Front of House - Bartender
Northland Properties
Calgary, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 17 hours ago
Back of House - Dishwasher
Northland Properties
Edmonton, AB
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 18 hours ago
AI
Branch Administrator
Ainsworth Inc
Halifax, NS
- Full-time
Provide executive and administrative support to the Vice President and leadership team.
Added 18 hours ago
SH
Account Executive, New Business
Stem Health
Toronto, ON
- Full-time
Added 20 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 hours ago
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Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Added 23 hours ago
C
Vice President Human Resources
Confidential
Toronto, ON
- $250,000 to $330,000 CAD / year
- Full-time
Toronto, ON | Full-time | Executive Leadership Team
Added 23 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Added 1 day ago
S
BDR Director, North America
Sidetrade
Calgary, AB
- Full-time
Added 1 day ago
Back of House - Cook
Northland Properties
Greater Napanee, ON · Napanee, ON
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 day ago
Front of House - Supervisor
Northland Properties
Greater Napanee, ON · Napanee, ON
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 day ago
Back of House - Supervisor
Northland Properties
Greater Napanee, ON · Napanee, ON
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…

Open Text Corporation

Sr. Client Manager

Richmond Hill, ON, L4B 4N8, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Senior Client Managers at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change. Your clients trust you to help solve their most pressing business challenges and support them on their digital transformation journey.

In this role, you will be responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing OpenText revenue. You will promote OpenText's solutions, support, and services capabilities. Through formal and informal engagement activities, you will market our capabilities to existing clients with a view to securing strategic enterprise agreements and driving high-touch client interactions at all levels.

As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal, and Finance teams to ensure client satisfaction and long-term success.

WHAT THE ROLE OFFERS

Sell the value of OpenText services and support programs while driving retention and expansion through relationship development with stakeholders from manager level through the C-suite.
Quote, establish regular outreach cadences, position upsell opportunities, conduct proactive follow-up, and close renewals before expiration.
Identify and develop new opportunities within existing accounts and the broader internal and external landscape.
Develop a strong understanding of product roadmaps and communicate relevant information to both internal teams and clients.
Manage client escalations in partnership with cross-functional teams to ensure client satisfaction and continuous improvement.
Lead and participate in onsite client meetings

YOU ARE GRET AT:

Developing and maintaining post-sales relationships with enterprise clients to drive renewal and expansion opportunities.
Negotiating with stakeholders across multiple levels of an organization.
Managing, supporting, and growing an assigned portfolio of accounts.
Operating independently with minimal supervision and strong decision-making ability.
Achieving and exceeding revenue objectives within assigned accounts.
Managing client escalations and driving positive outcomes.
Account planning, forecasting, and strategic relationship management.

WHAT YOU NEED TO SUCCEED

3-5+ years of experience in an enterprise-level, client-facing role within Sales, Account Management, Customer Success, or a related field (enterprise software experience is an asset).
An innovative and creative approach to solving complex business challenges.
Proven ability to engage effectively with all levels of an organization, including executive leadership.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent communication, presentation, and negotiation skills.
Demonstrated ability to collaborate across teams and functions to achieve results.
Ability to work effectively under pressure and meet demanding deadlines.
Think creatively. Act professionally.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $63,440 - $95,160; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Senior Client Manager is responsible for developing and strengthening strategic relationships within assigned accounts to protect and grow revenue. They will act as the primary point of contact, collaborating with internal teams to ensure client satisfaction and drive long-term success.

Requirements

Candidates must have 3-5+ years of experience in an enterprise-level, client-facing role such as Sales or Account Management. Strong organizational, communication, and negotiation skills are required to manage complex business challenges and engage with executive leadership.

Skills

Account management
Sales
Customer success
Negotiation
Enterprise software
Revenue growth
Client retention
Account planning
Forecasting
Communication
Presentation
Problem solving
Cross-functional collaboration
Decision-making
Stakeholder management

Benefits

Health benefits
Financial wellbeing support
Vacation entitlement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Information management
Digital transformation
Enterprise agreements
Upsell
Renewals
Product roadmaps
Client escalations
C-suite engagement
Account management
Sales
Customer success
Strategic planning
Forecasting
Negotiation
Enterprise software
Relationship management
Cross-functional teams
Revenue objectives
Client satisfaction
Business challenges

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