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Added 45 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 2 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 2 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 2 hours ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
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Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 2 hours ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Tremplin Consortium supports the career and professional development (CPD) and career preparedness of biomedical graduate trainees and postdoctoral fellows across affiliated research…
Added 2 hours ago
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Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Added 2 hours ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Training and professional development opportunities,
Added 2 hours ago
SJ
Associate Manager, FP&A and Tax
SC Johnson
Brantford, ON · CAN - Brantford
- Full-time
Partner with Corporate Tax and other stakeholders to support transfer pricing requirements, including development of quarterly segment financials and related analysis for the annual…
Added 2 hours ago
C
Supervisor, Front of House (LBE)
Cineplex
Whitby, ON
- Part-time
…House Supervisor – Playdium Whitby, reporting to the Service Manager. This position will be based at our Playdium Whitby location at 75 Consumer Drive, Whitby,…
Added 2 hours ago
L
Financial Service Representative - LendDirect Office 1561
LendDirect
Halifax, NS
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 3 hours ago
CB
Senior Project Manager
Clark Builders
AB · Edmonton, AB
- Full-time
Clark Builders is hiring a Senior Project Manager. Working out of the Edmonton office, the Senior Project Manager will lead and support projects across all our regions of work. This role is…
Added 3 hours ago
HR
Spécialiste Skims-Temps plein
Holt Renfrew
Montreal, QC
- Full-time
…partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every…
Added 3 hours ago
HR
Spécialiste en denim- Mode feminine-Temps plein
Holt Renfrew
Montreal, QC
- Full-time
…partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every…
Added 4 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 4 hours ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fall River, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 4 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 4 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 4 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 4 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 4 hours ago
R
Manager, Enterprise Hedge Accounting, NIH
RBC
Toronto, ON
- Full-time
The Manager, Enterprise Hedge Accounting will manage the financial control responsibilities in the Enterprise Hedge Accounting with the objective of delivering timely, accurate and reliable…
Added 4 hours ago
R
Senior Manager, ALM Market Risk
RBC
Toronto, ON
- Full-time
As a Senior Manager you will support ALM Risk's Market Risk mandate by overseeing Corporate Treasury and Capital Markets Treasury, as well as other banking book business activities which…

Open Text Corporation

Sr. Client Manager

Richmond Hill, ON, L4B 4N8, Canada

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Senior Client Managers at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change. Your clients trust you to help solve their most pressing business challenges and support them on their digital transformation journey.

In this role, you will be responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing OpenText revenue. You will promote OpenText's solutions, support, and services capabilities. Through formal and informal engagement activities, you will market our capabilities to existing clients with a view to securing strategic enterprise agreements and driving high-touch client interactions at all levels.

As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal, and Finance teams to ensure client satisfaction and long-term success.

WHAT THE ROLE OFFERS

Sell the value of OpenText services and support programs while driving retention and expansion through relationship development with stakeholders from manager level through the C-suite.
Quote, establish regular outreach cadences, position upsell opportunities, conduct proactive follow-up, and close renewals before expiration.
Identify and develop new opportunities within existing accounts and the broader internal and external landscape.
Develop a strong understanding of product roadmaps and communicate relevant information to both internal teams and clients.
Manage client escalations in partnership with cross-functional teams to ensure client satisfaction and continuous improvement.
Lead and participate in onsite client meetings

YOU ARE GRET AT:

Developing and maintaining post-sales relationships with enterprise clients to drive renewal and expansion opportunities.
Negotiating with stakeholders across multiple levels of an organization.
Managing, supporting, and growing an assigned portfolio of accounts.
Operating independently with minimal supervision and strong decision-making ability.
Achieving and exceeding revenue objectives within assigned accounts.
Managing client escalations and driving positive outcomes.
Account planning, forecasting, and strategic relationship management.

WHAT YOU NEED TO SUCCEED

3-5+ years of experience in an enterprise-level, client-facing role within Sales, Account Management, Customer Success, or a related field (enterprise software experience is an asset).
An innovative and creative approach to solving complex business challenges.
Proven ability to engage effectively with all levels of an organization, including executive leadership.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent communication, presentation, and negotiation skills.
Demonstrated ability to collaborate across teams and functions to achieve results.
Ability to work effectively under pressure and meet demanding deadlines.
Think creatively. Act professionally.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $63,440 - $95,160; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Senior Client Manager is responsible for developing and strengthening strategic relationships within assigned accounts to protect and grow revenue. They will act as the primary point of contact, collaborating with internal teams to ensure client satisfaction and drive long-term success.

Requirements

Candidates must have 3-5+ years of experience in an enterprise-level, client-facing role such as Sales or Account Management. Strong organizational, communication, and negotiation skills are required to manage complex business challenges and engage with executive leadership.

Skills

Account management
Sales
Customer success
Negotiation
Enterprise software
Revenue growth
Client retention
Account planning
Forecasting
Communication
Presentation
Problem solving
Cross-functional collaboration
Decision-making
Stakeholder management

Benefits

Health benefits
Financial wellbeing support
Vacation entitlement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Information management
Digital transformation
Enterprise agreements
Upsell
Renewals
Product roadmaps
Client escalations
C-suite engagement
Account management
Sales
Customer success
Strategic planning
Forecasting
Negotiation
Enterprise software
Relationship management
Cross-functional teams
Revenue objectives
Client satisfaction
Business challenges

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