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Added 8 mins ago
Electrical Project Coordinator - Industrial
Graham
Regina, SK
Full-time
…in our Industrial Division. Reporting to the Senior Project Manager, the Electrical Project Coordinator plays a key role in supporting Project Managers and Superintendents with…
Added 8 mins ago
2600002245 - Physiotherapist
Lakeridge Health
Whitby, ON
Internship
Under the direction of the Patient Care Manager, and working within a multi-disciplinary Acute Care inpatient team, the Physiotherapist is responsible for patient assessment and the…
Added 8 mins ago
Facility Clerk/Receptionist
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 8 mins ago
Community Library Programmer (Bilingual - English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 8 mins ago
Construction Project Manager
Pursuit
Banff, AB
Full-time
The Project Manager will oversee the end-to-end development process including initiation, planning, design, permitting and execution of renovation and upgrade of existing hospitality…
Added 8 mins ago
Sr OpenShift Engineer
Insight Global
Toronto, ON
$75 to $85 CAD / hour
Contract
Contribute to the development of container security standards and controls.
Added 8 mins ago
Registered Nurse(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 8 mins ago
Program Lead, Water/Wastewater Condition Assessment and Analytics
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Full-time
Responsible for the development and implementation of projects and programs to identify and reduce Inflow and Infiltration (I/I) in the municipal sanitary sewer collection systems and…
Added 8 mins ago
Senior Mechanical Pumping Engineer
Associated Engineering
Vancouver, BC
Full-time
…individuals to join our team, you will report to the Conveyance Group Manager. Our team also undertakes energy efficiency studies and condition assessments of existing pumping stations, and…
Added 8 mins ago
Senior Material Planner
Babcock Canada Inc.
Victoria, BC
Full-time
Training and support for professional development and professional membership dues
Added 8 mins ago
Maintenance Worker
Retirement Concepts
Montreal, QC
$20 to $23 CAD / hour
Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 8 mins ago
Specialist, Commissioning
AVI-SPL Canada
Markham, ON
Full-time
…meet project objectives. You’ll work closely with the Project Manager to provide documented test results from system testing and…
Added 8 mins ago
Responsable du succès client (CSM)
Spordle
Boisbriand, QC
Full-time
Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!
Added 8 mins ago
Human Resources Coordinator
Parkland County
AB · Parkland County, AB
Full-time
Working within the Employee Services department and under the direction of the Manager, Human Resources, the Human Resources Coordinator provides administrative support for the Human…
Added 8 mins ago
Contract and Compliance Specialist
Powerhouse Controls Ltd
Cambridge, ON
Full-time
Added 8 mins ago
Sales Development Representative
Owner.com
Toronto, ON · Greater Toronto Area, Canada
Full-time
Owner.com is looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for people who are passionate about helping small businesses grow,…
Added 8 mins ago
Head Chef - Gladstone House
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Toronto, ON · Greater Toronto Area, Canada
Full-time
Reporting to the General Manager, the Head Chef is responsible for the ongoing day-to-day operation of the Hotel’s culinary department. In collaboration with the Hotel’s General Manager and…
Added 9 mins ago
Senior Civil Engineer
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Vancouver, BC
…ensuring compliance and technical accuracy. Supports the technical development of the team, builds commercial awareness, strengthens client relationships through consistent delivery and…
Added 9 mins ago
ABAP/ODATA Developer
Spirit Omega Inc.
Remote, Canada
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The ABAP ODATA Developer participates in designing and coding complex features, debugging, unit testing, building configuring, and deploying application software.
Added 9 mins ago
Ready-Mix Plant Manager - Kanata
VCNA
Ottawa, ON · Carp, ON
Managing and coordinating production, storage and general distribution in accordance with policies and procedures as established by the Operations Manager.
Added 9 mins ago
Project Manager (24-month contract)
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Project Manager (24-month contract) to join our rapidly growing company.
Added 9 mins ago
Project Manager (24-month contract)
Mars
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Project Manager (24-month contract) to join our rapidly growing company.
Added 9 mins ago
Registered Nurse (N2) - Emergency - Repost
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Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 9 mins ago
Procurement Manager (Contract)
RTX
Calgary, AB
Full-time
We are seeking an experienced Procurement Manager, for a 1-year contract, to oversee and lead all purchasing activities, processes, systems, and tools. In this role, you will support a team…
Added 38 mins ago
Lead Developer
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…- architecting solutions, reviewing code, and mentoring the development…

Open Text Corporation

Sr. Client Manager

Richmond Hill, ON, L4B 4N8, Canada

Posting language: English
Posted: Oct 2, 2026

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Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Senior Client Managers at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change. Your clients trust you to help solve their most pressing business challenges and support them on their digital transformation journey.

In this role, you will be responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing OpenText revenue. You will promote OpenText's solutions, support, and services capabilities. Through formal and informal engagement activities, you will market our capabilities to existing clients with a view to securing strategic enterprise agreements and driving high-touch client interactions at all levels.

As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal, and Finance teams to ensure client satisfaction and long-term success.

WHAT THE ROLE OFFERS

Sell the value of OpenText services and support programs while driving retention and expansion through relationship development with stakeholders from manager level through the C-suite.
Quote, establish regular outreach cadences, position upsell opportunities, conduct proactive follow-up, and close renewals before expiration.
Identify and develop new opportunities within existing accounts and the broader internal and external landscape.
Develop a strong understanding of product roadmaps and communicate relevant information to both internal teams and clients.
Manage client escalations in partnership with cross-functional teams to ensure client satisfaction and continuous improvement.
Lead and participate in onsite client meetings

YOU ARE GRET AT:

Developing and maintaining post-sales relationships with enterprise clients to drive renewal and expansion opportunities.
Negotiating with stakeholders across multiple levels of an organization.
Managing, supporting, and growing an assigned portfolio of accounts.
Operating independently with minimal supervision and strong decision-making ability.
Achieving and exceeding revenue objectives within assigned accounts.
Managing client escalations and driving positive outcomes.
Account planning, forecasting, and strategic relationship management.

WHAT YOU NEED TO SUCCEED

3-5+ years of experience in an enterprise-level, client-facing role within Sales, Account Management, Customer Success, or a related field (enterprise software experience is an asset).
An innovative and creative approach to solving complex business challenges.
Proven ability to engage effectively with all levels of an organization, including executive leadership.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent communication, presentation, and negotiation skills.
Demonstrated ability to collaborate across teams and functions to achieve results.
Ability to work effectively under pressure and meet demanding deadlines.
Think creatively. Act professionally.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $63,440 - $95,160; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Senior Client Manager is responsible for developing and strengthening strategic relationships within assigned accounts to protect and grow revenue. They will act as the primary point of contact, collaborating with internal teams to ensure client satisfaction and drive long-term success.

Requirements

Candidates must have 3-5+ years of experience in an enterprise-level, client-facing role such as Sales or Account Management. Strong organizational, communication, and negotiation skills are required to manage complex business challenges and engage with executive leadership.

Skills

Account management
Sales
Customer success
Negotiation
Enterprise software
Revenue growth
Client retention
Account planning
Forecasting
Communication
Presentation
Problem solving
Cross-functional collaboration
Decision-making
Stakeholder management

Benefits

Health benefits
Financial wellbeing support
Vacation entitlement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Information management
Digital transformation
Enterprise agreements
Upsell
Renewals
Product roadmaps
Client escalations
C-suite engagement
Account management
Sales
Customer success
Strategic planning
Forecasting
Negotiation
Enterprise software
Relationship management
Cross-functional teams
Revenue objectives
Client satisfaction
Business challenges

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