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Added 10 mins ago
Store Manager
Four20 Premium Market Ltd
Sylvan Lake, AB
$42,500 to $48,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 10 mins ago
Store Manager
Four20 Premium Market Ltd
Beaumont, AB
$42,500 to $50,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 10 mins ago
Store Manager
Four20 Premium Market Ltd
Strathmore, AB
$42,500 to $50,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 10 mins ago
Store Manager
Four20 Premium Market Ltd
Canmore, AB
$46,500 to $60,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 10 mins ago
Restaurant Manager
A&W Restaurants
Victoria, BC
Full-time
A&W Restaurants in Victoria, BC, is seeking a Restaurant Manager to start immediately at our #16 3170 Tillicum Road location.
Added 10 mins ago
Restaurant Manager
A&W Restaurants
Swift Current, SK
Full-time
A&W Restaurants in Saskatchewan, is seeking a Restaurant Manager to start immediately at our Swift Current location. (710 South Service Road East)
Added 10 mins ago
Restaurant Assistant Manager
A&W Restaurants
AB
Full-time
A&W Restaurants in Edmonton, AB, located at 8115-101 Street, is looking for permanent full-time Assistant Manager to start immediately.
Added 10 mins ago
Restaurant Manager
A&W Restaurants
Colwood, BC
Full-time
A&W Restaurants in Colwood, BC, is seeking a Restaurant Manager to start immediately at our 1778 Old Island Highway location.
Added 40 mins ago
Senior LE/WM/EWM Consultant
Sonova AG
Kitchener, ON
$112,200 to $168,000 CAD / year
Ensure effective integration of warehouse processes with surrounding SAP modules and external systems.
Added 40 mins ago
Interpreter - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
Part-time
Assisting the Manager, Guest Programming with program development and maintenance.
Added 40 mins ago
Interpreter - Contract, Full-Time [FTS]
Vancouver Aquarium
Vancouver, BC
Full-time
Assisting the Manager, Guest Programming with program development and maintenance.
Added 54 mins ago
Assistant Store Manager I
Coach
Niagara-on-the-Lake, ON
Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 55 mins ago
Payroll and HR Coordinator (Contract)
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
Full-time
…and maintenance of payroll, union dues, and time & attendance…
Added 1 hour ago
Human Resources Coordinator
Parkland County
AB
Full-time
Working within the Employee Services department and under the direction of the Manager, Human Resources, the Human Resources Coordinator provides administrative support for the Human…
Added 1 hour ago
Store Manager
FOUR20
Canmore, AB
$46,500 to $60,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 1 hour ago
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
$55,183.38 to $79,327 CAD / year
Full-time
…procedures, and service offerings to respond to employee and manager inquiries through multiple channels and provide guidance on HR-related…
Added 1 hour ago
Human Resources Coordinator
Parkland County
AB · Parkland County, AB
Full-time
Working within the Employee Services department and under the direction of the Manager, Human Resources, the Human Resources Coordinator provides administrative support for the Human…
Added 1 hour ago
Store Manager
FOUR20
Beaumont, AB
$42,500 to $50,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 1 hour ago
ABAP/ODATA Developer
Spirit Omega Inc.
Remote, Canada
Contract · Remote
Integration & Tools: Familiarity with SAP BTP, PI, Solution Manager, and Agile/DevOps pipeline tools.
Added 1 hour ago
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
Vancouver, BC
$49.2 to $63.47 CAD / hour
Temporary
…leadership and support to the interdisciplinary team. Assists the Manager/Clinical Services Coordinator with performing administrative activities and ensuring optimal use of resident care…
Added 1 hour ago
People Experience Specialist - Manufacturing & Distribution
Lush Handmade Cosmetics
Toronto, ON
Support the return-to-work process for employees who’ve taken leave, act as liaison between the benefits team, employee and manager to ensure a smooth transition.
Added 1 hour ago
Store Manager
FOUR20
Sylvan Lake, AB
$42,500 to $48,000 CAD / year
Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 1 hour ago
Human Resources Business Partner
Irving Woodlands
Saint-Léonard, NB · St Leonard, NB
Full-time
…join our operational Human Resources team. Reporting to the HR Manager for northern New Brunswick, the HR Business Partner will be responsible for providing HR support to the Northern New…
Added 1 hour ago
Machining Production Manager
Safran
Mirabel, QC
Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 1 hour ago
Production Manager - Finishing
Safran
Mirabel, QC
Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…

Open Text Corporation

Sr. Client Manager

Richmond Hill, ON, L4B 4N8, Canada

Posting language: English
Posted: Oct 2, 2026

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Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Senior Client Managers at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change. Your clients trust you to help solve their most pressing business challenges and support them on their digital transformation journey.

In this role, you will be responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing OpenText revenue. You will promote OpenText's solutions, support, and services capabilities. Through formal and informal engagement activities, you will market our capabilities to existing clients with a view to securing strategic enterprise agreements and driving high-touch client interactions at all levels.

As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal, and Finance teams to ensure client satisfaction and long-term success.

WHAT THE ROLE OFFERS

Sell the value of OpenText services and support programs while driving retention and expansion through relationship development with stakeholders from manager level through the C-suite.
Quote, establish regular outreach cadences, position upsell opportunities, conduct proactive follow-up, and close renewals before expiration.
Identify and develop new opportunities within existing accounts and the broader internal and external landscape.
Develop a strong understanding of product roadmaps and communicate relevant information to both internal teams and clients.
Manage client escalations in partnership with cross-functional teams to ensure client satisfaction and continuous improvement.
Lead and participate in onsite client meetings

YOU ARE GRET AT:

Developing and maintaining post-sales relationships with enterprise clients to drive renewal and expansion opportunities.
Negotiating with stakeholders across multiple levels of an organization.
Managing, supporting, and growing an assigned portfolio of accounts.
Operating independently with minimal supervision and strong decision-making ability.
Achieving and exceeding revenue objectives within assigned accounts.
Managing client escalations and driving positive outcomes.
Account planning, forecasting, and strategic relationship management.

WHAT YOU NEED TO SUCCEED

3-5+ years of experience in an enterprise-level, client-facing role within Sales, Account Management, Customer Success, or a related field (enterprise software experience is an asset).
An innovative and creative approach to solving complex business challenges.
Proven ability to engage effectively with all levels of an organization, including executive leadership.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent communication, presentation, and negotiation skills.
Demonstrated ability to collaborate across teams and functions to achieve results.
Ability to work effectively under pressure and meet demanding deadlines.
Think creatively. Act professionally.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $63,440 - $95,160; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Senior Client Manager is responsible for developing and strengthening strategic relationships within assigned accounts to protect and grow revenue. They will act as the primary point of contact, collaborating with internal teams to ensure client satisfaction and drive long-term success.

Requirements

Candidates must have 3-5+ years of experience in an enterprise-level, client-facing role such as Sales or Account Management. Strong organizational, communication, and negotiation skills are required to manage complex business challenges and engage with executive leadership.

Skills

Account management
Sales
Customer success
Negotiation
Enterprise software
Revenue growth
Client retention
Account planning
Forecasting
Communication
Presentation
Problem solving
Cross-functional collaboration
Decision-making
Stakeholder management

Benefits

Health benefits
Financial wellbeing support
Vacation entitlement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Information management
Digital transformation
Enterprise agreements
Upsell
Renewals
Product roadmaps
Client escalations
C-suite engagement
Account management
Sales
Customer success
Strategic planning
Forecasting
Negotiation
Enterprise software
Relationship management
Cross-functional teams
Revenue objectives
Client satisfaction
Business challenges

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