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Added 3 mins ago
MarTech / AdTech Technical Lead
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Mississauga, ON
…decisioning and personalization engines, identity resolution solutions, and advertising/media activation technologies. This role requires a broad understanding of the MarTech and AdTech…
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Added 32 mins ago
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- Full-time
The Applications Engineer supports our data communications business in delivering high quality, customer-focused solutions. The successful candidate will work alongside senior team members…
Added 32 mins ago
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Solution Architect III
TD
London, ON · Toronto, ON
- Full-time
…guiding principles and standards that govern how technology solutions are developed and implemented across the…

Open Text Corporation

Sr Cloud Applications Administrator

Mississauga, ON, Canada
Richmond Hill, ON, Canada
Waterloo, ON, Canada

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Job details

Experience: Over 7 years of experience in a similar role.
Posting language: English
Posted: Oct 27, 2026

Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Cloud Applications Administrator you will join an industry-leading organization and be engaged in the full-cycle development of the most advanced products and services solutions.You will have the opportunity to work with a global product team for software debugging, development, and release management during the full product lifecycle. Aligning with the company’s technical career path, OpenText offers you both vertical and horizontal growth in engineering, IT, and services.

WHAT THE ROLE OFFERS

Maintain existing instances, setting up monitoring, troubleshooting performance and functional issues, patch upgrades, major upgrades, client migrations and various other tasks necessary for supporting OpenText SaaS clients. Provide guidance and mentoring to less experienced staff members.
The primary product lines that the Cloud Applications Developer supports are PPM.
The Cloud Applications Developer is responsible for establishing work environments for the OpenText SaaS clients along with debugging and investigating problems and failures within the environments, which include web application servers, infrastructure & database components to a certain extent.
The Cloud Applications Developer interfaces with DBAs, Network Administrators, Application Consultants, Client Managers, and clients to handle multiple ongoing activities.
Identify and document repeatable demand activities and support Tier 2 Support, Onboarding Team and other teams who will execute them. Provide technical feedback to Product Marketing and R&D and assist Tier 2 Support and Onboarding Team by providing technical and clients domain expertise.

WHAT YOU NEED TO SUCCEED

Bachelor's or master’s degree in computer science, Information Systems, or equivalent.
Over 7 years of experience in a similar role.
Well versed in all aspects of administrating PPM across multiple platforms/installations.
Able to advise on and influence clients to follow Best Practices and methodologies.
Able to troubleshoot problems in distributed web applications.
Able to support clients through long upgrade processes.
Strong technical expertise in networking, databases, AWS, Linux, and application support, with deep knowledge of Oracle/PostgreSQL and containerization technologies.
Automation and modern IT skills including Jenkins, Python, Ansible, Bash scripting, and AI, with ITIL certification considered an advantage.

One Last Thing
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range:$98,080 -$147,120; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Cloud Applications Administrator maintains existing instances, monitors performance, and performs patch and major upgrades for SaaS clients. They also provide technical guidance to staff and collaborate with cross-functional teams to investigate and resolve infrastructure and application failures.

Requirements

Candidates must have a bachelor's or master's degree in computer science or a related field and over 7 years of relevant experience. Strong technical expertise in networking, databases, AWS, Linux, and modern automation tools is required.

Skills

PPM Administration
Cloud Applications Administration
AWS
Linux
Oracle
PostgreSQL
Containerization
Jenkins
Python
Ansible
Bash Scripting
Troubleshooting
Networking
Database Management
Software Debugging
Release Management

Benefits

Health and wellness support
Financial wellbeing programs
Vacation entitlement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Cloud Applications
SaaS
PPM
AWS
Linux
Oracle
PostgreSQL
Containerization
Jenkins
Python
Ansible
Bash
ITIL
Networking
Database Administration
Web Application Servers
Release Management
Debugging
Infrastructure
Information Management
Digital Transformation
Automation
Monitoring
Client Migration
Technical Mentoring

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