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Added 6 mins ago
Sr. Software Developer (Java/ WebServices)
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 3 hours ago
Lead Software Developer, Design Systems
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
Other
The Common Components unit provides shared software development services to global Product Management and developer teams in the OpenText™ Products group. This includes User Experience…
Added 3 hours ago
Lead Technical Support Specialist
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 day ago
Product Marketing Manager
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 day ago
Senior JIVS Developer - SAP Data Archiving
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We are seeking an experienced Senior JIVS Developer to support the extraction, transformation, archiving, and controlled retirement of legacy SAP systems using the JIVS Information…
Added 1 day ago
Program Assistant, Information Management
Durham Region (The Regional Municipality of Durham)
Whitby, ON
Full-time
Knowledge of Records Management Software and/or Electronic Document Management/Enterprise Content Management systems, such as Versatile Enterprise, SharePoint, Collabware, and OpenText.
Added 1 day ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 day ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 day ago
Sr. Client Success Services Program Manager
OpenText
Waterloo, ON
Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 2 days ago
Information Management Consultant
Gravity Union
Vancouver, BC
Full-time
Exposure to enterprise records management and information governance platforms (ex: Microsoft Purview, Collabware/Collabspace, OpenText, Laserfiche, or similar solutions)
Added 2 days ago
Lead Angular Developer (Data Security Platform)
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 2 days ago
Lead Angular Developer (Data Security Platform)
OpenText
Richmond Hill, ON
Full-time
At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us…
Added 3 days ago
Senior Strategic Sales Development Representative
Open Text Corporation
Waterloo, ON
Other
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 8 days ago
Technology Development and Innovation Manager
BMO
Toronto, ON · FCP
Full-time
…emerging technologies, requiring expertise in platforms such as OpenText, IBM FileNet, OnBase, or similar…
Added 5 days ago
Student, MarTech Software Engineer (Winter 2027)
Sun Life
Waterloo, ON · Sun Life Waterloo King
Full-time
Experience with other Content Management Systems such as OpenText WEM or TeamSite
Added 5 days ago
Sr. Renewals Account Representative
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Sr. Manager, Corporate Accounting
Open Text Corporation
Richmond Hill, ON
Temporary
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Lead Accountant
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Sr. Principal AI Architect
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Sr. Principal AI Architect
OpenText
Richmond Hill, ON
Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Sr. Principal AI Architect
OpenText
Waterloo, ON
Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Sr. Renewals Account Representative
OpenText
Waterloo, ON
Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 5 days ago
Senior Principal AI Architect
OpenText
Waterloo, ON
Full-time
OpenText's AI Development and Enablement organization designs and delivers AI solutions that power customer-facing products, agents, and intelligent workflows. We work across the product…
Added 6 days ago
Strategic Sales Development Representative
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 6 days ago
Sr. Client Operations Program Manager
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…

Open Text Corporation

Strategic Sales Development Representative

Waterloo, ON, N2L 0A1, Canada

Posting language: English
Posted: Sep 17, 2026

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Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact:

OpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions.

You will be joining a social, high performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing and engaging via social media and video. It is important that you have a strong understanding of B2B lead generation and business development.

If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota carrying role for career minded individuals that offers a strong introduction and foundation for a future role in Sales, pre sales, solution consultancy or leadership within a global software organisation. You will receive best in class onboarding and continuous on the job coaching and personalised development to support your professional growth.

Strategic SDRs are responsible for partnering with their Client Executives to develop a territory strategy for discovering, nurturing and qualifying pipeline, and converting those leads to Sales qualified opportunities and revenue. Strategic SDRs are also responsible for working with their Sales and Solution Consultant teams to actively support and progress opportunities through the sales pipeline funnel.

Their prospecting activity is split between outbound, strategic sales driven prospecting, and following up inbound leads generated from prospect and Client engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity based metrics in place to achieve this outcome.

What The Role Offers:

Outbound prospecting

This role supports outbound activity including cold calling, emailing and social outreach into target accounts
Works alongside Client Executives and Solution Sales Executives to engage prospective Clients and introduce OpenText solutions

Inbound lead development

Responsible for following up and qualifying inbound leads generated through campaigns and marketing activity
Builds understanding of Client needs and passes qualified opportunities to Client Executives or Solution Sales Executive

Opportunity progression

Supports early stage opportunities in partnership with Client Executives, Solution Sales Executives and Solution Consultants
Maintains engagement with prospects and helps move opportunities through initial stages

Prospecting activity

Builds Client relationships through consistent outreach activity across phone, email and social channels
Identifies contacts and maintains accurate data using Salesforce and research tools
All lead generation activity and progress is tracked and managed within Salesforce and Outreach using approved tools and processes. SDRs provide regular updates on activity and pipeline contribution.
Leads are qualified using defined criteria and aligned prospecting processes.

What You Need to Succeed:

Ability to achieve activity and performance targets
Strong communication skills with the ability to engage and build rapport with prospects
Ability to work independently and as part of a team
Positive, proactive approach to prospecting and learning
Ability to adapt in a fast paced environment
Good organisational and time management skills
Goal oriented mindset with attention to detail
Willingness to learn and develop within a sales environment
Experience with CRM tools such as Salesforce is beneficial but not essential

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $46,700 - $70,100; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Strategic Sales Development Representative is responsible for outbound and inbound lead generation to build and qualify sales pipeline. They partner with Client Executives and Solution Consultants to nurture prospects and progress opportunities through the sales funnel.

Requirements

Candidates should possess strong communication skills, a goal-oriented mindset, and the ability to work effectively in a fast-paced team environment. Experience with CRM tools like Salesforce is considered beneficial for this role.

Skills

Cold calling
Lead generation
B2B sales
Salesforce
Outreach
Prospecting
Communication skills
Time management
CRM tools
Pipeline management
Social media engagement
Strategic planning
Business development
Tech savvy
Goal oriented

Benefits

Health benefits
Financial wellbeing support
Paid time off
Vacation entitlement
Commission compensation

Visa sponsorship

Not detected in the job text

Keywords

Information Management
Cloud Software
B2B
Lead Generation
Cold Calling
Salesforce
Outreach
Pipeline Creation
Revenue
Prospecting
Digital Transformation
CRM
Strategic Sales
Solution Consultancy
Account Management
Inbound Leads
Outbound Prospecting
Tech Savvy
Business Development

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