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Added 9 mins ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
Work towards the project schedule and work package received from the supervisor and/or project manager and maintain regular communication on the status and execution of the projects…
Added 1 hour ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role…
Added 2 hours ago
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Field Support Engineer II
''
Toronto, ON
- Full-time
…visible representative of Digital Technology. Reporting to the Manager, Regional Service Delivery, you will provide end-to-end technology support for more than 200 users across a corporate…
Added 3 hours ago
P
AML Analytics Manager
PwC
Toronto, ON
- Full-time
As a AML Analytics Manager , unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 3 hours ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
…Market Making team, using AI-assisted development to improve engineering productivity, quality, and delivery. The ideal candidate combines strong software engineering and quantitative…
Added 3 hours ago
MF
Field Support Engineer II
McCain Foods
Toronto, ON
- Full-time
…visible representative of Digital Technology. Reporting to the Manager, Regional Service Delivery, you will provide end-to-end technology support for more than 200 users across a corporate…
Added 4 hours ago
MR
Project Coordinator (Civil Construction)
Maple Reinders
Mississauga, ON
- $70,000 to $90,000 CAD / year
- Full-time
…the skills, initiative, and drive to progress into Project Manager…
Added 5 hours ago
MR
Project Coordinator (Civil Construction)
Maple Reinders
Mississauga, ON
- $70,000 to $90,000 CAD / year
- Full-time
…the skills, initiative, and drive to progress into Project Manager…
Added 5 hours ago
HA
Manager, E,I&C
Halyard and Micon Group
Toronto, ON
- Full-time
Reporting to the Senior Manager, Engineering, the incumbent will be an experienced Electrical or Instrumentation/Controls Engineer responsible for leading and managing the electrical,…
Added 5 hours ago
B
BMO Capital Markets Quantitative Trading Analyst – 12–16 Month Co-op
BMO
Toronto, ON · FCP
- Full-time
This 12–16 month internship opportunity is designed for students who are passionate about applying their engineering, programming, mathematics, and analytical skills to real-world financial…
Added 5 hours ago
HI
Manager, E,I&C
Halyard Inc.
Toronto, ON
- Full-time
Reporting to the Senior Manager, Engineering, the incumbent will be an experienced Electrical or Instrumentation/Controls Engineer responsible for leading and managing the electrical,…
Added 6 hours ago
B
Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
…Market Making team, using AI-assisted development to improve engineering productivity, quality, and delivery. The ideal candidate combines strong software engineering and quantitative…
Added 6 hours ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
…teams, product owners, architects, developers, and quality engineering teams, you will leverage both traditional business analysis practices and AI-powered tools to accelerate delivery,…
Added 9 hours ago
X
Software Engineer Co-op
XRSounder
Burnaby, BC
- Full-time
Current enrollment in Computer Science, Computer Engineering, Electrical Engineering, or a related program, with eligibility for a co-op work term.
Added 20 hours ago
X
Software Engineer Co-op
Xradar
Burnaby, BC
- Full-time
Current enrollment in Computer Science, Computer Engineering, Electrical Engineering, or a related program, with eligibility for a co-op work term.
Added 21 hours ago
Digital Architect
Government of Alberta
AB
The Forward Delivery & Modernization Branch is looking for two (2) Digital Architects. Reporting to the Manager, Development, the Digital Architect is a visionary and technical leader…
Added 22 hours ago
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Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 22 hours ago
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Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Bachelor’s degree in Business, Finance, Risk Management, Information Technology, Engineering, Computer Science, or a related discipline.
Added 22 hours ago
MG
VDC / BIM Coordinator
Madison Group of Companies
Toronto, ON
- Full-time
…coordinated project delivery while providing support to the VDC/BIM Manager as well as the Design and Construction…
Added 23 hours ago
B
Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
…graduates with a post-graduate degree in with a math, physics, engineering or computer science degree will be…
Added 1 day ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Added 1 day ago
Manager, Solutions Design
DSV
Milton, ON
…verticals and products. The ideal candidate will use their engineering, communication and analytical skills to lead the development of innovative, effective and compelling supply chain…
Added 1 day ago
Senior Manager, Solutions Design
DSV
Milton, ON
Job Posting Title: Senior Manager, Solutions Design
Added 1 day ago
IS
Project Specialist, Cost Management
Irving Shipbuilding
Dartmouth, NS
- Full-time
…products by leveraging standards, norms, analytics, reporting, engineering insights, contracts, legal requirements, planning, scheduling, and program management best practices to drive…
Added 1 day ago
Procurement Lead/Senior Buyer
BWXT
Peterborough, ON
The Procurement Lead will report to theStrategic Supply Manager. This Senior Level position provides leadership and support for the procurement and delivery of safety

Opendoor

Senior Operations Manager, Home Safety

Toronto, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our US portfolio and reduce losses from fraud and misuse.

You’ll develop investigators, guide complex cases and turn recurring patterns into practical safeguards. Working with Legal, Operations and engineering partners, you’ll strengthen day-to-day operations and use AI and automation to improve how the team works.

What you'll do

Own the direction and performance of Home Safety operations. Set priorities based on risk, customer impact and financial loss.
Hire, coach and develop investigators. Set clear expectations and help the team build sound judgment and consistent ways of working.
Own daily operations, setting priorities, balancing workloads and keeping investigations moving. Track response times and case quality, and address delays or problems.
Guide complex or sensitive investigations. Help the team assess evidence, decide what action to take and involve Legal, law enforcement or other partners when needed.
Create clear investigation procedures, case records and escalation guidelines. Set standards for resolving cases and use lessons learned to improve how the team works.
Coordinate incident response with Legal, field operations and security vendors. Set clear expectations for vendors, review the quality of their work and address performance problems.
Use investigation findings and operating data to identify recurring problems. Work with Finance and other partners to understand losses, improve safeguards and measure whether changes are working.
Partner with program management and Engineering on tools for case management, reporting, home access and monitoring. Define what the operation needs and prepare the team to use new technology effectively.
Build and adopt AI workflows that reduce repetitive work and improve investigations. Check their accuracy, apply human judgment where needed and help the team use them effectively.

What you'll need

Experience investigating fraud, abuse or similar risks. You’ve built clear cases and used findings to reduce recurring problems or losses.
Experience managing and developing a team. You’ve set performance expectations, coached people through difficult work and improved team results.
Experience running time-sensitive operations. You’ve balanced competing priorities, managed workloads and maintained quality as demands changed.
Strong investigative judgment. You assess evidence, challenge initial explanations and connect individual cases to broader patterns and financial impact.
Hands-on experience building and using AI workflows. You can show how they improved the work, how you checked results and where human judgment was needed.
Clear communication and sound escalation judgment. You can explain findings and uncertainty, recommend action and recognize when to involve Legal or other authorities.
A track record of improving how teams work. You’ve created practical processes, worked across teams and carried improvements through to adoption.

Bonus points

Experience working with law enforcement or external partners to investigate incidents and take protective action.
Experience in property operations or protecting physical assets, including addressing fraud or unauthorized occupancy.
Experience helping teams use security and monitoring systems to identify problems and respond effectively.

Application Tip: You’re welcome to share relevant projects or work examples in the 'Websites' section of your application.

Location
We're looking for team members who are enthusiastic about an in-office culture - people who want to build alongside others and not from a distance. This role is based in one of our talent hubs where we welcome everyone 5 days a week with the requirement of Mo, Tu, Th, Fri.

The pay range for this role is:

132,000.00 - 165,000.00 CAD per year (CA)

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More about this job

Responsibilities

Lead Home Safety operations, develop investigators, manage daily workloads and complex investigations, and coordinate incident response with Legal, field operations, and security vendors. Use case findings and operating data to reduce losses, improve safeguards, and implement case-management tools, automation, and AI workflows.

Requirements

Candidates need experience investigating fraud or similar risks, managing and developing teams, and running time-sensitive operations while maintaining quality. They should demonstrate strong investigative judgment, hands-on experience building and evaluating AI workflows, clear communication, sound escalation decisions, and a record of implementing practical process improvements.

Skills

Fraud Investigation
Risk Management
Team Leadership
Team Development
Operational Management
Investigative Judgment
Evidence Assessment
Incident Response
Case Management
Process Improvement
AI Workflow Development
Automation
Vendor Management
Cross-Functional Collaboration
Escalation Judgment
Security Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Home Safety
Fraud
Abuse
Risk Management
Investigations
Evidence Assessment
Case Records
Escalation Guidelines
Incident Response
Loss Prevention
Financial Impact
AI Workflows
Automation
Case Management
Reporting
Home Access
Monitoring Systems
Security Vendors
Law Enforcement
Legal Coordination
Field Operations
Operational Data
Process Improvement
Workload Management
Team Development

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