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Added 7 mins ago
AL
AltaGas - Senior Analyst, AI Enablement
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…automation, and other approved AI platforms. We’re looking for a Senior Analyst, AI Enablement to help employees and business teams turn AI capabilities into practical, measurable…
Added 7 mins ago
PF
Team Lead, Data & Analytics
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Senior Manager, Data & Analytics, the Team Lead, Data & Analytics provides day-to-day people and technical leadership for a small team that leads to delivery of trusted,…
Added 7 mins ago
O
Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…for leading the team supporting the organization's enterprise analytics applications and Customer Data Platform, ensuring these technologies remain reliable, secure, supported, and aligned…
Added 7 mins ago
JI
Senior Cost Accountant
J.D. Irving, Limited
Toronto, ON
- Full-time
Added 7 mins ago
C
Data Quality Exception Management Lead Analyst
Citi
Mississauga, ON
- Full-time
The Data Quality Exception Management Lead Analyst is a senior individual contributor responsible for delivering against the directional strategy of Data Quality Exception Management. This…
Added 7 mins ago
RC
Renewable Energy Engineer (Entry-Level)
Renewable Careers
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
A structured development path with mentorship from senior engineers
Added 22 mins ago
M
Director, Partnerships Strategy & Corporate Development
Manulife
Toronto, ON
- Full-time
Contribute investment recommendations and materials for senior management and relevant decision-making forums.
Added 22 mins ago
VR
Macro Strategies Co-Op Internship - Winter 2027
Validus Risk Management
Remote, Canada
- $22 to $25 CAD / hour
- Remote
Preparing synthetic presentations once the information/data is sourced to present to senior members of team.
Added 22 mins ago
Developer
Insurance Corporation of British Columbia
North Vancouver, BC
…focus is primarily on operational support working with other senior Genesys engineering specialists, business users and teams in configuration changes, incident triage and support for this…
Added 22 mins ago
Y
Talent Acquisition and Development Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Strategically and creatively source passive candidates for senior and specialized roles using LinkedIn Recruiter, referrals, job postings, cold outreach, and ATS tools
Added 38 mins ago
RB
Senior Manager, Client Engagement
Royal Bank of Canada
Toronto, ON
- Full-time
…investments, place trades quickly and track how they are doing. As Senior Manager, Client Engagement, you will be accountable for developing insights and proposals to improve our client's…
Added 38 mins ago
DS
Sr. Project Manager
Delbridge Solutions
Toronto, ON
- Full-time
· Stakeholder Management: Facilitate clear communication between the project team and stakeholders. Manage stakeholder expectations, including senior leaders within the organization.
Added 38 mins ago
B
Senior Financial Analyst, Marketing
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a Senior Financial Analyst to join BRP’s finance team and play a key role alongside the marketing team. Reporting to the Finance Manager – Marketing, you will serve as a…
Added 38 mins ago
D
Manager - Technology Strategy-24 Month Fixed Term Contract
Deloitte
Toronto, ON
- Full-time
As a Manager, you'll work closely with senior leaders to drive various strategic initiatives around enterprise platform strategy, agentic AI system design, AI governance, enterprise data…
Added 38 mins ago
SS
Senior Event Streaming Engineer (Kafka / Azure Event Hubs)
Syncredible Solutions
Canada
- Contract
…Digital transformation services, Enterprise solutions, Power BI Analytics solutions and staffing…
Added 53 mins ago
U
Human Resources Generalist
Univeris
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
…communication skills, and seeks a defined growth path into senior human resources…
Added 53 mins ago
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Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Added 53 mins ago
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Key Account Manager
Greenhouse
Toronto, ON
- Full-time
Clear, confident written and verbal communication, including presenting to senior buyers.
Added 53 mins ago
VR
Macro Strategies Co-Op Internship - Winter 2027
Validus Risk Management
Toronto, ON
- $22 to $25 CAD / hour
- Full-time
Preparing synthetic presentations once the information/data is sourced to present to senior members of team.
Added 53 mins ago
CH
Senior Financial Analyst
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Belleville, ON
- Full-time
Reporting to the Finance Manager, the Senior Financial Analyst is responsible for providing advanced financial analysis, reporting, budgeting, forecasting, and strategic financial support…
Added 53 mins ago
JS
Business Analys
Je Suis Copa
Canada
- Full-time
Bachelor’s degree in Business Administration, Information Systems, Finance, Economics, Operations Management, Data Analytics, or a related field is preferred.
Added 53 mins ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
More senior colleagues can choose courses with time set aside and the course paid for
Added 53 mins ago
AI
Snowflake ETL/ELT Developer
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Calgary, AB
- Contract
We are looking for a Senior ETL developer with Snowflake experience to serve as a technical leader and trusted advisor for business/stakeholders. This role is not just about building data…
Added 53 mins ago
CO
Senior Financial Analyst
City of Niagara Falls
ON · Niagara, ON
- $85,492 to $106,866 CAD / year
- Contract
Under the direction of the Supervisor of Financial Reporting and Analysis, the Senior Financial Analyst is accountable to provide financial support for budgeting, financial reporting,…
Added 53 mins ago
SO
Marketing Manager
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Toronto, ON · North York, ON
- Full-time
This is a hands-on management role with primary ownership of marketing planning, data and analytics, budgets, processes, systems, agency performance, people leadership and departmental…

Opendoor

Senior Operations Manager, Home Safety

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our US portfolio and reduce losses from fraud and misuse.

You’ll develop investigators, guide complex cases and turn recurring patterns into practical safeguards. Working with Legal, Operations and engineering partners, you’ll strengthen day-to-day operations and use AI and automation to improve how the team works.

What you'll do

Own the direction and performance of Home Safety operations. Set priorities based on risk, customer impact and financial loss.
Hire, coach and develop investigators. Set clear expectations and help the team build sound judgment and consistent ways of working.
Own daily operations, setting priorities, balancing workloads and keeping investigations moving. Track response times and case quality, and address delays or problems.
Guide complex or sensitive investigations. Help the team assess evidence, decide what action to take and involve Legal, law enforcement or other partners when needed.
Create clear investigation procedures, case records and escalation guidelines. Set standards for resolving cases and use lessons learned to improve how the team works.
Coordinate incident response with Legal, field operations and security vendors. Set clear expectations for vendors, review the quality of their work and address performance problems.
Use investigation findings and operating data to identify recurring problems. Work with Finance and other partners to understand losses, improve safeguards and measure whether changes are working.
Partner with program management and Engineering on tools for case management, reporting, home access and monitoring. Define what the operation needs and prepare the team to use new technology effectively.
Build and adopt AI workflows that reduce repetitive work and improve investigations. Check their accuracy, apply human judgment where needed and help the team use them effectively.

What you'll need

Experience investigating fraud, abuse or similar risks. You’ve built clear cases and used findings to reduce recurring problems or losses.
Experience managing and developing a team. You’ve set performance expectations, coached people through difficult work and improved team results.
Experience running time-sensitive operations. You’ve balanced competing priorities, managed workloads and maintained quality as demands changed.
Strong investigative judgment. You assess evidence, challenge initial explanations and connect individual cases to broader patterns and financial impact.
Hands-on experience building and using AI workflows. You can show how they improved the work, how you checked results and where human judgment was needed.
Clear communication and sound escalation judgment. You can explain findings and uncertainty, recommend action and recognize when to involve Legal or other authorities.
A track record of improving how teams work. You’ve created practical processes, worked across teams and carried improvements through to adoption.

Bonus points

Experience working with law enforcement or external partners to investigate incidents and take protective action.
Experience in property operations or protecting physical assets, including addressing fraud or unauthorized occupancy.
Experience helping teams use security and monitoring systems to identify problems and respond effectively.

Application Tip: You’re welcome to share relevant projects or work examples in the 'Websites' section of your application.

Location
We're looking for team members who are enthusiastic about an in-office culture - people who want to build alongside others and not from a distance. This role is based in one of our talent hubs where we welcome everyone 5 days a week with the requirement of Mo, Tu, Th, Fri.

The pay range for this role is:

132,000.00 - 165,000.00 CAD per year (CA)

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More about this job

Responsibilities

Lead Home Safety operations, develop investigators, manage daily workloads and complex investigations, and coordinate incident response with Legal, field operations, and security vendors. Use case findings and operating data to reduce losses, improve safeguards, and implement case-management tools, automation, and AI workflows.

Requirements

Candidates need experience investigating fraud or similar risks, managing and developing teams, and running time-sensitive operations while maintaining quality. They should demonstrate strong investigative judgment, hands-on experience building and evaluating AI workflows, clear communication, sound escalation decisions, and a record of implementing practical process improvements.

Skills

Fraud Investigation
Risk Management
Team Leadership
Team Development
Operational Management
Investigative Judgment
Evidence Assessment
Incident Response
Case Management
Process Improvement
AI Workflow Development
Automation
Vendor Management
Cross-Functional Collaboration
Escalation Judgment
Security Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Home Safety
Fraud
Abuse
Risk Management
Investigations
Evidence Assessment
Case Records
Escalation Guidelines
Incident Response
Loss Prevention
Financial Impact
AI Workflows
Automation
Case Management
Reporting
Home Access
Monitoring Systems
Security Vendors
Law Enforcement
Legal Coordination
Field Operations
Operational Data
Process Improvement
Workload Management
Team Development

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