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Added 3 mins ago
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Branch Manager – Montreal Downtown (Future Opportunities)
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 mins ago
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Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Winnipeg, MB
- Full-time
The Senior Relationship Manager (Sales Director, Corporate Finance) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products…
Added 17 mins ago
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Assistant General Manager - Aera
Aera
Toronto, ON
- Full-time
…and unforgettable guest experiences. Reporting to the General Manager, the Assistant General Manager plays a key leadership role in all aspects of restaurant operations. Working closely…
Added 17 mins ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 17 mins ago
CC
Senior Product Manager - RQ11606
Computer Consultants International, Inc.
Toronto, ON
- Contract
Senior Product Manager - RQ11606 (CANADA) - Onsite
Added 17 mins ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 17 mins ago
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Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $134,000 to $184,000 CAD / year
- Full-time
AbbVie Canada is seeking a Senior Manager, Business Human Resources to join our HR team.
Added 17 mins ago
VS
Unregulated Care Provider (UCP) (2026-10986)
Verve Senior Living
Mississauga, ON
- Part-time
…nurturing environment. Under the direction of the Health & Wellness Manager, the UCP delivers medication and treatment as per policy and procedure. They participate in planning the care…
Added 17 mins ago
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Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
Worley is seeking a Senior Material Handling Engineer / Project Manager to provide senior-level mechanical engineering, materials handling, and project management expertise within the…
Added 17 mins ago
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VIE – Demand Planning Analyst – Moët Hennessy Brands
Moët Hennessy
Montreal, QC
- Other
Based in Montreal and reporting to the Senior Supply Chain Manager, the Demand Planning Analyst will support the Moët Hennessy Canada portfolio and work closely with Supply Chain,…
Added 17 mins ago
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General Manager
Retirement Concepts
Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 17 mins ago
VC
Director of Operations - Ventana Special Projects
Ventana Construction Corporation
Coquitlam, BC
- Full-time
As Operations Manager with Ventana Special Projects, you will play a central role in connecting the company’s strategic direction with day-to-day operational execution. You will oversee the…
Added 17 mins ago
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Sr. Scientist, Virus Construction
Replimune
Montreal, QC
- Full-time
The Senior Scientist, Virus Construction, plays a key role in managing the design, development and testing of novel HSV-derived oncolytic virus candidates. The Senior Scientist, Virus…
Added 17 mins ago
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Registered Practical Nurse (RPN) (2026-10983)
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Mississauga, ON
- Full-time
Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day,…
Added 17 mins ago
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Senior Manager Agile Program Management
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Calgary, AB
- Full-time
As a Senior Manager in Agile Program Management, acting as an Agile Project Manager, you will lead the planning, execution, and delivery of agile projects across product teams. You will…
Added 17 mins ago
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Senior Accountant, Financial Reporting
ATCO
Calgary, AB
- Full-time
ATCO Structures & Logistics is seeking a Senior Accountant, Financial Reporting, to join our team on a full-time permanent basis and an opportunity to work with an incredible team of…
Added 17 mins ago
Senior Project Manager
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…
Added 17 mins ago
Procurement Lead/Senior Buyer
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Peterborough, ON
The Procurement Lead will report to theStrategic Supply Manager. This Senior Level position provides leadership and support for the procurement and delivery of safety
Added 18 mins ago
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SCM Operations Category Management Advisor
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Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 18 mins ago
Office Manager
The Government of Nova Scotia
Halifax, NS
The Office Manager will support the management teams of the Planning and Preparedness Branch and will perform a wide range of complex officer manager and admin support duties of a…
Added 18 mins ago
Vice President - Investment Management
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Calgary, AB · Edmonton, AB · Vancouver, BC · Toronto, ON · Montreal, QC
Monitor risk exposures consistent with approved policies and oversee the development of attribution models to evaluate fund performance and risk tolerances
Added 18 mins ago
VC
Pension and Benefits Specialist - Temporary, Full-time
VON Canada
Halifax, NS
- Full-time
- Temporary
Reviews collective agreement wording and provides recommendations to Senior Manager for discussions in bargaining to strategize on standardization of practices.
Added 18 mins ago
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Project Manager II | Temporary Full-Time | Emergency & Urgent Care Program
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Mississauga, ON
- Full-time
Reporting to the Director, Emergency Department & UCC, the Senior Project Manager works collaboratively with staff, physicians, and members of the Emergency Department leadership team to…
Added 18 mins ago
Senior Manager, Teaching, Learning & Educational Technology
University of Toronto
Toronto, ON
Reporting to the Executive Director, Academic Affairs & Project Management, the Senior Manager, Teaching, Learning and Educational Technology (the Senior Manager) provides operational…
Added 33 mins ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…

Opendoor

Senior Operations Manager, Home Safety

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our US portfolio and reduce losses from fraud and misuse.

You’ll develop investigators, guide complex cases and turn recurring patterns into practical safeguards. Working with Legal, Operations and engineering partners, you’ll strengthen day-to-day operations and use AI and automation to improve how the team works.

What you'll do

Own the direction and performance of Home Safety operations. Set priorities based on risk, customer impact and financial loss.
Hire, coach and develop investigators. Set clear expectations and help the team build sound judgment and consistent ways of working.
Own daily operations, setting priorities, balancing workloads and keeping investigations moving. Track response times and case quality, and address delays or problems.
Guide complex or sensitive investigations. Help the team assess evidence, decide what action to take and involve Legal, law enforcement or other partners when needed.
Create clear investigation procedures, case records and escalation guidelines. Set standards for resolving cases and use lessons learned to improve how the team works.
Coordinate incident response with Legal, field operations and security vendors. Set clear expectations for vendors, review the quality of their work and address performance problems.
Use investigation findings and operating data to identify recurring problems. Work with Finance and other partners to understand losses, improve safeguards and measure whether changes are working.
Partner with program management and Engineering on tools for case management, reporting, home access and monitoring. Define what the operation needs and prepare the team to use new technology effectively.
Build and adopt AI workflows that reduce repetitive work and improve investigations. Check their accuracy, apply human judgment where needed and help the team use them effectively.

What you'll need

Experience investigating fraud, abuse or similar risks. You’ve built clear cases and used findings to reduce recurring problems or losses.
Experience managing and developing a team. You’ve set performance expectations, coached people through difficult work and improved team results.
Experience running time-sensitive operations. You’ve balanced competing priorities, managed workloads and maintained quality as demands changed.
Strong investigative judgment. You assess evidence, challenge initial explanations and connect individual cases to broader patterns and financial impact.
Hands-on experience building and using AI workflows. You can show how they improved the work, how you checked results and where human judgment was needed.
Clear communication and sound escalation judgment. You can explain findings and uncertainty, recommend action and recognize when to involve Legal or other authorities.
A track record of improving how teams work. You’ve created practical processes, worked across teams and carried improvements through to adoption.

Bonus points

Experience working with law enforcement or external partners to investigate incidents and take protective action.
Experience in property operations or protecting physical assets, including addressing fraud or unauthorized occupancy.
Experience helping teams use security and monitoring systems to identify problems and respond effectively.

Application Tip: You’re welcome to share relevant projects or work examples in the 'Websites' section of your application.

Location
We're looking for team members who are enthusiastic about an in-office culture - people who want to build alongside others and not from a distance. This role is based in one of our talent hubs where we welcome everyone 5 days a week with the requirement of Mo, Tu, Th, Fri.

The pay range for this role is:

132,000.00 - 165,000.00 CAD per year (CA)

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More about this job

Responsibilities

Lead Home Safety operations, develop investigators, manage daily workloads and complex investigations, and coordinate incident response with Legal, field operations, and security vendors. Use case findings and operating data to reduce losses, improve safeguards, and implement case-management tools, automation, and AI workflows.

Requirements

Candidates need experience investigating fraud or similar risks, managing and developing teams, and running time-sensitive operations while maintaining quality. They should demonstrate strong investigative judgment, hands-on experience building and evaluating AI workflows, clear communication, sound escalation decisions, and a record of implementing practical process improvements.

Skills

Fraud Investigation
Risk Management
Team Leadership
Team Development
Operational Management
Investigative Judgment
Evidence Assessment
Incident Response
Case Management
Process Improvement
AI Workflow Development
Automation
Vendor Management
Cross-Functional Collaboration
Escalation Judgment
Security Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Home Safety
Fraud
Abuse
Risk Management
Investigations
Evidence Assessment
Case Records
Escalation Guidelines
Incident Response
Loss Prevention
Financial Impact
AI Workflows
Automation
Case Management
Reporting
Home Access
Monitoring Systems
Security Vendors
Law Enforcement
Legal Coordination
Field Operations
Operational Data
Process Improvement
Workload Management
Team Development

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