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Added 2 mins ago
WI
Project Controls Analyst
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 2 mins ago
A
Business Planner
Artika
Montreal, QC
- Full-time
…accessible, and enjoyable. Bringing together product development, engineering, and design, we turn practical ideas into high-quality, well-designed solutions for everyday…
Added 2 mins ago
FI
Senior Salesforce BSA - FSC
FP Inc.
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred
Added 2 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…complete machines, Mechanical , hydraulic and /or Electrical systems, and related equipment, while maintaining established quality and workmanship…
Added 2 mins ago
VB
Lead Geotechnical Engineer
Vale Base Metals
Sudbury, ON
- Full-time
…strategies, supports dam safety and governance programs, and delivers engineering solutions that protect people, the environment, and the…
Added 2 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Lead end-to-end innovation and engineering initiatives, from concept ideation and prototyping through proof-of-concept validation, product development, and commercialization.
Added 2 mins ago
AE
Intermediate Civil Engineer
Associated Engineering
Kelowna, BC
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Intermediate Civil Engineer to join our team in our Kelowna office.
Added 2 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 2 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is a global engineering team focused on developing new products, technologies that will deliver robust repeatable solutions for our customers. We develop…
Added 2 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Apply scientific/engineering principals in the design of machines
Added 2 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
…candidate will havein-depth technical knowledge of CNC machine systems, including electrical, mechanical,hydraulic, and pneumatic components, and will be responsible for ensuring…
Added 2 mins ago
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Software Engineer, Full Stack
Gigi
Toronto, ON
- Full-time
We're hiring an AI Builder - a full stack software engineer - to join our engineering team in Toronto and own end-to-end feature development for Gigi, our AI agent.
Added 2 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
Title: Test Engineering Technologist - Process Packaging
Added 2 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…support the world’s most comprehensive range of injection molding systems and equipment, including machines, molds, hot runners, auxiliaries and integrated…
Added 2 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Test preparation: Creating test plans, building systems for testing -Participate in project design reviews and risk assessments and develop testing and validation strategy based on risks…
Added 2 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 2 mins ago
T
Machine Learning Researcher
TekPillar®
Canada
- Contract
…projects focused on model development, training and inference systems, numerical computing, and performance…
Added 2 mins ago
PS
Service Technician – Yorkton
Pace Solutions Corp.
Yorkton, SK
- Full-time
This is a field-based role supporting industrial mechanical systems and water-treatment programs. You’ll visit customer sites, complete routine testing and service work, review results, and…
Added 2 mins ago
C
Integrated Logistics Support Analyst, Aircraft & Ships-EN
CAE
Montreal, QC
- Full-time
Perform logistics support analyses on equipment and operational systems, including: Failure Mode, Effects, and Criticality Analysis (FMECA) Reliability-Centered Maintenance Analysis (RCMA)…
Added 2 mins ago
C
Leader, Software Development
Cisco
Vancouver, BC
- Full-time
The Delivery Orchestration Platform (DOP) team owns the fulfillment and provisioning systems that power Splunk's product delivery - from the moment a customer signs to the moment their…
Added 2 mins ago
J&
EH&S Manager
Johnson & Johnson MedTech
Markham, ON
- Full-time
…activities. The Manager establishes and improves practical systems to identify, assess and control EHS risks; ensures compliance with applicable Canadian requirements and Johnson & Johnson…
Added 2 mins ago
W
Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
Lead functional, conceptual, and detailed engineering of materials handling and mechanical systems, including conveyors, transfer systems, bulk handling equipment, and loading/unloading…
Added 2 mins ago
F
Senior Backend Engineer - Laravel & Go Microservices - On-site - Vancouver, Canada
FullStack
Vancouver, BC
- Full-time
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close…
Added 2 mins ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Director, Enterprise Application to join our team in our Vancouver office. The…

Opendoor

Senior Operations Manager, Home Safety

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our US portfolio and reduce losses from fraud and misuse.

You’ll develop investigators, guide complex cases and turn recurring patterns into practical safeguards. Working with Legal, Operations and engineering partners, you’ll strengthen day-to-day operations and use AI and automation to improve how the team works.

What you'll do

Own the direction and performance of Home Safety operations. Set priorities based on risk, customer impact and financial loss.
Hire, coach and develop investigators. Set clear expectations and help the team build sound judgment and consistent ways of working.
Own daily operations, setting priorities, balancing workloads and keeping investigations moving. Track response times and case quality, and address delays or problems.
Guide complex or sensitive investigations. Help the team assess evidence, decide what action to take and involve Legal, law enforcement or other partners when needed.
Create clear investigation procedures, case records and escalation guidelines. Set standards for resolving cases and use lessons learned to improve how the team works.
Coordinate incident response with Legal, field operations and security vendors. Set clear expectations for vendors, review the quality of their work and address performance problems.
Use investigation findings and operating data to identify recurring problems. Work with Finance and other partners to understand losses, improve safeguards and measure whether changes are working.
Partner with program management and Engineering on tools for case management, reporting, home access and monitoring. Define what the operation needs and prepare the team to use new technology effectively.
Build and adopt AI workflows that reduce repetitive work and improve investigations. Check their accuracy, apply human judgment where needed and help the team use them effectively.

What you'll need

Experience investigating fraud, abuse or similar risks. You’ve built clear cases and used findings to reduce recurring problems or losses.
Experience managing and developing a team. You’ve set performance expectations, coached people through difficult work and improved team results.
Experience running time-sensitive operations. You’ve balanced competing priorities, managed workloads and maintained quality as demands changed.
Strong investigative judgment. You assess evidence, challenge initial explanations and connect individual cases to broader patterns and financial impact.
Hands-on experience building and using AI workflows. You can show how they improved the work, how you checked results and where human judgment was needed.
Clear communication and sound escalation judgment. You can explain findings and uncertainty, recommend action and recognize when to involve Legal or other authorities.
A track record of improving how teams work. You’ve created practical processes, worked across teams and carried improvements through to adoption.

Bonus points

Experience working with law enforcement or external partners to investigate incidents and take protective action.
Experience in property operations or protecting physical assets, including addressing fraud or unauthorized occupancy.
Experience helping teams use security and monitoring systems to identify problems and respond effectively.

Application Tip: You’re welcome to share relevant projects or work examples in the 'Websites' section of your application.

Location
We're looking for team members who are enthusiastic about an in-office culture - people who want to build alongside others and not from a distance. This role is based in one of our talent hubs where we welcome everyone 5 days a week with the requirement of Mo, Tu, Th, Fri.

The pay range for this role is:

132,000.00 - 165,000.00 CAD per year (CA)

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More about this job

Responsibilities

Lead Home Safety operations, develop investigators, manage daily workloads and complex investigations, and coordinate incident response with Legal, field operations, and security vendors. Use case findings and operating data to reduce losses, improve safeguards, and implement case-management tools, automation, and AI workflows.

Requirements

Candidates need experience investigating fraud or similar risks, managing and developing teams, and running time-sensitive operations while maintaining quality. They should demonstrate strong investigative judgment, hands-on experience building and evaluating AI workflows, clear communication, sound escalation decisions, and a record of implementing practical process improvements.

Skills

Fraud Investigation
Risk Management
Team Leadership
Team Development
Operational Management
Investigative Judgment
Evidence Assessment
Incident Response
Case Management
Process Improvement
AI Workflow Development
Automation
Vendor Management
Cross-Functional Collaboration
Escalation Judgment
Security Monitoring

Visa sponsorship

Not detected in the job text

Keywords

Home Safety
Fraud
Abuse
Risk Management
Investigations
Evidence Assessment
Case Records
Escalation Guidelines
Incident Response
Loss Prevention
Financial Impact
AI Workflows
Automation
Case Management
Reporting
Home Access
Monitoring Systems
Security Vendors
Law Enforcement
Legal Coordination
Field Operations
Operational Data
Process Improvement
Workload Management
Team Development

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