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OPENLANE

Inside Sales / Account Manager

Toronto, ON, Canada
CAN - ON - Toronto (AutoVIN, OPENLANE, TradeRev), Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For: We are seeking an Account Manager with experience in maintaining and growing relationships with mid-to-large dealer groups. You will be part of an Inside Sales team responsible for cross sell, upsell, retention, and growth of a book of business. You will be involved in consultative sales and identifying trends from within your book of business. In this role, you will have the opportunity to use your experience in cross-selling products and making 50+ phone calls per day. The ideal candidate will have 2+ years of experience in account management or SaaS Inside Sales.

You Are:

Consultative. You naturally take a consultative approach to understanding client needs.
Organized. You manage your time and book of business efficiently.
Coachable. You are open to feedback and constantly looking to improve your skills.
Results-oriented. You consistently strive to achieve sales targets and increase buyer penetration.
Excellent communicator. You possess strong oral communication and presentation skills.

You Will:

Maintain and grow relationships with mid-to-large dealer groups.
Make 50+ phone calls per day to clients and prospects.
Identify trends from within your book of business to drive strategy.
Cross-sell products to existing accounts.
Utilize Salesforce and Zoom for daily operations and client meetings.

Who You Will Work With: Reporting to the Inside Sales Manager, this role will collaborate with the Independent Account team and Outside Sales teams on a regular basis to achieve sales objectives and deliver exceptional customer experiences.

Where you work:

Your work is performed as a hybrid employee located at one of our existing Vehicle Logistic Centers.

Must Have’s:

2+ Years of Account Management SaaS Inside Sales experience.
Experience in consultative sales and cross-selling products.
Must be comfortable making 50+ phone calls per day.
Must be comfortable using Salesforce and Zoom.

Nice to Have’s:

Experience selling in the automotive industry.
Additional sales certifications or training.

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $20.00 - $25.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $2,000.00 CAD Monthly

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More about this job

Responsibilities

Manage and grow relationships with mid-to-large dealer groups, making at least 50 daily calls and identifying account trends to guide sales strategy. Cross-sell products, retain and grow accounts, and use Salesforce and Zoom while collaborating with inside and outside sales teams.

Requirements

Requires at least two years of account management or SaaS inside sales experience, along with consultative selling and cross-selling experience. Candidates must be comfortable making 50 or more calls per day and using Salesforce and Zoom; automotive sales experience and additional sales training are preferred.

Skills

Account Management
SaaS Inside Sales
Consultative Sales
Cross-Selling
Upselling
Customer Retention
Relationship Management
Sales Prospecting
Business Growth
Sales Strategy
Trend Analysis
Salesforce
Zoom
Time Management
Oral Communication
Presentation Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employer HSA Contributions
FSA Options
401(k) With Company Match
RRSP With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
AD&D Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement
Career Advancement Opportunities
Monthly Bonus

Visa sponsorship

Not detected in the job text

Keywords

Account Management
SaaS Inside Sales
Consultative Sales
Cross-Selling
Upselling
Customer Retention
Dealer Groups
Automotive Industry
Wholesale Remarketing
Digital Marketplace
Used Vehicles
Book Of Business
Buyer Penetration
Sales Targets
Salesforce
Zoom
Phone Sales
Trend Analysis
Customer Experience
Inside Sales
Outside Sales
Independent Account Team

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