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OPENLANE

Inside Sales Representative

Richmond, BC, Canada

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For: We are seeking an Account Manager with experience in maintaining and growing relationships with mid-to-large dealer groups. You will be part of an Inside Sales team responsible for cross sell, upsell, retention, and growth of a book of business. You will be involved in consultative sales and identifying trends from within your book of business. In this role, you will have the opportunity to use your experience in cross-selling products and making 50+ phone calls per day. The ideal candidate will have 2+ years of experience in account management or SaaS Inside Sales.

You Are:

Consultative. You naturally take a consultative approach to understanding client needs.
Organized. You manage your time and book of business efficiently.
Coachable. You are open to feedback and constantly looking to improve your skills.
Results-oriented. You consistently strive to achieve sales targets and increase buyer penetration.
Excellent communicator. You possess strong oral communication and presentation skills.

You Will:

Maintain and grow relationships with mid-to-large dealer groups.
Make 50+ phone calls per day to clients and prospects.
Identify trends from within your book of business to drive strategy.
Cross-sell products to existing accounts.
Utilize Salesforce and Zoom for daily operations and client meetings.

Who You Will Work With: Reporting to the Inside Sales Manager, this role will collaborate with the Independent Account team and Outside Sales teams on a regular basis to achieve sales objectives and deliver exceptional customer experiences.

Where you work:

Your work is performed as a hybrid employee located at one of our existing Vehicle Logistic Centers.

Must Have’s:

2+ Years of Account Management SaaS Inside Sales experience.
Experience in consultative sales and cross-selling products.
Must be comfortable making 50+ phone calls per day.
Must be comfortable using Salesforce and Zoom.

Nice to Have’s:

Experience selling in the automotive industry.
Additional sales certifications or training.

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $22.00 - $23.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $2,000.00 CAD Monthly

Apply About employer

More about this job

Responsibilities

Maintain and grow relationships with mid-to-large dealer groups through consultative account management, making more than 50 calls per day and cross-selling products. Analyze trends across the assigned book of business and collaborate with Independent Account and Outside Sales teams to meet sales objectives and deliver strong customer experiences.

Requirements

Requires at least two years of account management or SaaS inside sales experience, including consultative selling and cross-selling. Candidates must be comfortable making more than 50 calls per day and using Salesforce and Zoom; automotive sales experience and additional sales training are preferred.

Skills

Account Management
SaaS Inside Sales
Consultative Sales
Cross-Selling
Upselling
Customer Retention
Relationship Management
Sales Growth
Outbound Calling
Trend Analysis
Salesforce
Zoom
Time Management
Oral Communication
Presentation Skills
Automotive Sales

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Employer HSA Contributions
FSA Options
401(k) With Company Match
RRSP With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
AD&D Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement
Career Advancement Opportunities
Monthly Target Bonus

Visa sponsorship

Not detected in the job text

Keywords

Account Management
SaaS Inside Sales
Consultative Sales
Cross-Selling
Upselling
Customer Retention
Dealer Groups
Book Of Business
Outbound Calling
Sales Targets
Buyer Penetration
Trend Analysis
Salesforce
Zoom
Automotive Industry
Independent Account Team
Outside Sales
Digital Marketplace
Wholesale Remarketing
Customer Experience
Sales Certifications
Hybrid Work

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