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Added 12 mins ago
Pharmacy - Registered Pharmacy Technician
CareRx
Mississauga, ON
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 12 mins ago
GI
Research Technician (La Cité College Internship)
Growcer Inc.
Ottawa, ON
- Full-time
- Contract
- Temporary
As part of this collaboration, Growcer is hosting a Research Technician Internship with their strawberry research team. With this role, the candidate will be employed both by La Cité…
Added 12 mins ago
Production Technician
Prysmian
Oshawa, ON
Added 12 mins ago
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Research Exercise Instructor & Research Assistant
University of British Columbia
Vancouver, BC · UBCV | Djavad Mowafaghian Centre for Brain Health (CBH)
- $28.29 to $33.66 CAD / hour
- Part-time
Non Union Hourly - Research Assistant /Technician 2
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Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
The incumbent could be expected to teach in the following programs: Heating, Refrigeration & Air Conditioning Technician.
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Automotive Service Technician
Davis Auto Group
Medicine Hat, AB
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Added 13 mins ago
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TekWissen ®
Montreal, QC
- $27 to $27.71 CAD / hour
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Added 27 mins ago
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Policy Analyst/Writer
NNAPF
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Act as chairperson, technician, facilitator, spokesperson at forums or meetings convened to discuss relevant policy directions or responses.
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- Full-time
The Registered Technician works closely on a daily basis with the Member Contact Centre and the Pharmacy to process member prescription requests. The Technician will be responsible for…
Added 27 mins ago
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Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
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Quebec, QC
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Added 27 mins ago
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Auto Body Technician (Mississauga East)
Boyd Group Services
Mississauga, ON
- Full-time
The Auto Body Technician is responsible for structural and non-structural repairs, and will disassemble, repair, and reassemble each vehicle. The Auto Body Technician works with all team…
Added 28 mins ago
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Accounting Technician, Assurance & Accounting
ACCA Careers
Pembroke, ON
- Full-time
Make an impact with our Assurance & Accounting team as an Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 28 mins ago
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Geotechnical Engineering Technician/Associate
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Toronto, ON
- Full-time
Role Description The Geotechnical Engineering Technician/Associate is a full-time, on-site role based in Toronto, ON. Responsibilities include supporting geotechnical field investigations,…
Added 28 mins ago
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- Full-time
Assist the technician in all aspects of the hot tap operation
Added 42 mins ago
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Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
accurate documentation to suitable technician, when required.
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Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
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to suitable technician or vendor, when required.
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Tire Retread Technician
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As an Tire Repair Technician, you'll play a crucial role in our commitment to sustainability and customer satisfaction. You'll be part of a team dedicated to extending the life of tires…
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…optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant,…
Added 43 mins ago
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Mechanical Service Advisor
OPENLANE
Brampton, ON
- Full-time
Previous experience or education as an Automotive Service Technician or Apprentice.
Added 57 mins ago
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Apprentice Technician
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As an Apprentice Technician with Steele Volkswagen, you will work alongside experienced technicians, developing your skills in vehicle maintenance, diagnostics, and repairs. You will gain…
Added 57 mins ago
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Veterinary Technician Assistant
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Clearwater Animal Hospital is Hiring a Veterinary Technician Assistant!
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Technician, Sample Preparation (6-Month Contract)
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- Full-time
Added 57 mins ago
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IRATA Level 3 Technician
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Added 57 mins ago
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Senior Building Mechanical Technologist
CIMA+
Kitchener, ON · Mississauga, Ontario
- $68,960 to $94,820 CAD / year
- Full-time
Certified Engineering Technologist or Technician (C.E.T. or C.Tech)

OPENLANE

Mechanical Service Advisor

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For:

We are seeking a Mechanical Service Advisor with experience in administration, estimations, and customer service. You will be part of an administrative team responsible for coordinating workflow for our automotive technicians. You will be involved in sourcing parts, preparing quotes, creating work orders, and monitoring production timelines for our 6 technicians. The ideal candidate will have 2-3 years of experience as a Service Advisor.

You Are:

Detail-oriented. You have a keen attention to detail and take pride in delivering quality work.
Efficient. You are comfortable working in a fast paced environment, and can prioritize tasks to maximize productivity within the shop.
Reliable. You are dependable and can be counted on to complete your tasks as assigned.

You Will:

Respond to customer inquiries, obtaining vehicle and service information, and ensuring customers receive prompt, efficient and courteous attention for all contacts and transactions
Promotion of OPENLANE's Mechanical services to auction customers, recommending necessary or value-added repairs that would be appropriate for the customer & coordinating repair process if approved
Accurately quote mechanical service repairs, including costing of materials, supplies, and labour for dealer, retail, and commercial customers in accordance with SLA's and company procedures
Prepare repair orders, including description of repairs and services authorized
Consult with service technicians regarding diagnostics, required or recommended service work, and status of pre & post sale inspections
Complete all administrative functions related to mechanic shop operation, including preparing quotes, seeking approval from customers, ordering parts/supplies, preparing invoices, posting fees/work into AMS, and other data entry tasks
Serve as mechanic shop liaison for arbitrations, working in conjunction with OPENLANE's Claims Operations department

Must Haves:

2-3 years’ experience as an Automotive Service Advisor
Strong customer service and communication skills
Able to efficiently respond to various requests at one time

Nice to Haves:

Previous experience or education as an Automotive Service Technician or Apprentice.
Basic mechanical knowledge to effectively communicate with customers and technicians
Experience with Mitchell estimating system
Familiarity with Google Suite

Sound like a match? Apply Now - We can't wait to hear from you!

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Compensation Range of

Hourly: $27.00 - $30.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries, promote mechanical services, prepare repair estimates and work orders, and coordinate approved repairs with technicians. Manage shop administration, including parts ordering, approvals, invoicing, data entry, production timelines, and liaison work with the claims team on arbitrations.

Requirements

Candidates must have 2–3 years of experience as an automotive service advisor, strong customer service and communication skills, and the ability to handle multiple requests efficiently. Preferred qualifications include automotive technician or apprentice experience or education, basic mechanical knowledge, familiarity with Mitchell estimating software, and experience with Google Suite.

Skills

Automotive Service Advising
Customer Service
Communication
Repair Estimating
Parts Sourcing
Work Order Preparation
Workflow Coordination
Production Timeline Monitoring
Mechanical Service Promotion
Repair Order Administration
Invoice Preparation
Data Entry
Mitchell Estimating System
Google Suite
Basic Mechanical Knowledge

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Employer HSA Contributions
FSA Options
Immediately Vested 401(k) or RRSP
Company Retirement Plan Match
Career Development Opportunities
Internal Promotion Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Service Advisor
Mechanical Services
Automotive Technicians
Customer Service
Repair Estimates
Parts Sourcing
Work Orders
Repair Orders
Labour Costing
Materials Costing
Service-Level Agreements
Diagnostics
Pre-Sale Inspections
Post-Sale Inspections
Parts Ordering
Invoices
Data Entry
AMS
Arbitrations
Claims Operations
Automotive Service Technician
Apprentice
Mitchell Estimating System
Google Suite

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