Jobs in Canada

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Added 1 min ago
CA
Fleet Manager
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
…next level? Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
Added 1 min ago
CG
Fleet Manager
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
…next level? Capital GMC Buick is looking for an energetic, sales-driven Fleet Manager to join our team in a permanent, full-time…
Added 1 min ago
B
Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
As a Senior Relationship Manager, you'll serve as the primary relationship lead for a portfolio of commercial clients with annual revenues typically ranging from $10 million to $40 million.…
Added 1 min ago
TA
QC - STOCK COORDINATOR – FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
- Full-time
Reporting to the Store Manager, the Full-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 1 min ago
TH
Replenishment Analyst- 1 Year Contract
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 1 min ago
TH
Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 1 min ago
TH
Overnight Freight Associate Part Time - TORONTO STOCKYARDS
The Home Depot Canada
Toronto, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 min ago
E
Dealer Performance Manger - Dealer Websites
EDealer
AB · Alberta, Canada
- $60,000 to $80,000 CAD / year
- Full-time
As a Dealer Performance Manager, you will own a portfolio of dealer relationships, turn analytics into action plans, and team up with our design, development, SEO, and digital advertising…
Added 1 min ago
A
RESPONSABLE DE LA PLANIFICATION BASELINE (LONG TERME) / BASELINE (LONG TERM) PLANNING MANAGER
Airbus
Montreal, QC
- Full-time
Bien-être / santé : Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 1 min ago
CG
Food Service Supervisor
Compass Group Canada
Rothesay, NB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 min ago
MM
Convention & Event Services Manager,Temporary (14-month contract)
Montreal Marriott Chateau Champlain
Montreal, QC
- Full-time
Reporting to the Director of Conventions and Events, and as a member of the Sales and Convention & Event Services team, the Manager is responsible for the overall coordination of group…
Added 2 mins ago
HB
Client Relations Specialist
HomeEquity Bank
ON · BC
- Full-time
Experience in client service or call centers handling front-line interactions (service, sales, client retention or product specific environments) is required
Added 2 mins ago
HB
Senior Analyst, National Sales Analytics
HomeEquity Bank
Toronto, ON
- Full-time
Reporting to the Manager, National Sales Analytics, the Senior Analyst, National Sales Analytics will be responsible for the collection, analysis, and reporting of sales related data in an…
Added 2 mins ago
PC
Account Manager
Parkland Corporation
Mississauga, ON
- Full-time
The Account Manager is responsible for driving sales growth, operational excellence, profitability, and brand execution across a designated territory consisting of both Company-Owned Retail…
Added 2 mins ago
PC
Account Manager
Parkland Corporation
Regina, SK
- Full-time
The Account Manager is responsible for driving sales growth, operational excellence, profitability, and brand execution across a designated territory consisting of both Company-Owned Retail…
Added 2 mins ago
Strategic Acquisition Account Executive
Softchoice
Toronto, ON
Work with sales leadership to create a Strategic Selling Plan and Quarterly Reviews that expand our footprint in your target accounts
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 mins ago
G
Représentant aux ventes externes / Outside Salesperson-EN
Guillevin
Longueuil, QC
- Full-time
Strong sales skills and a proven track record of delivering results.
Added 2 mins ago
TH
Flooring & Décor Sales Associate : Part Time - NORTH HILL
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
TH
Hardware Sales Associate : Part Time - SHAWNESSY
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
A
Proposal manager
ABB
Milton, ON
- Full-time
This role reports to the: Service Sales Manager - ELSE
Added 2 mins ago
LB
Administrateur(trice) de bureau / Office Administrator
Lolë Brands
Montreal, QC
- Full-time
Lieu : Montréal, QC (poste à temps plein, au bureau 5 jours par semaine)
Added 2 mins ago
TH
Assistant Parts Manager
The Humberview Group
Mississauga, ON
- Full-time
As the Assistant Parts Manager, you'll play an important role in overseeing daily department operations, supporting and developing team members, maintaining inventory accuracy, and ensuring…
Added 2 mins ago
MR
Manager, Conference, Event & Theatre Services
Mount Royal University
Calgary, AB
- Part-time
Support the Manager, Hospitality and Guest Services in overseeing catering sales, coordination, and service delivery across MRU, working with the catering vendor to meet institutional and…
Added 2 mins ago
SS
Business Development Manager - Plastic Extrusions Industry
Summit Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
My client seeks an experienced, technically adept Business Development Manager to drive revenue growth and expand their market footprint across custom and standard plastic profile…

OPENLANE

National Account Director

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge

Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.

Functional Expertise

Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.

Technical Expertise

Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:

Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage strategic commercial accounts, strengthen client relationships, and grow revenue through service expansion, solution selling, and portfolio development. Track account performance and volume forecasts, manage contracts and SLAs, and coordinate with internal teams to resolve issues and deliver client value.

Requirements

Requires at least five years of corporate commercial experience, including three or more years in customer success, operational execution, or enterprise account delivery, plus experience supporting major corporate or commercial clients. A bachelor’s degree in business administration or operations management, or equivalent strategic execution experience, is required; automotive remarketing, wholesale auctions, fleet logistics, digital marketplaces, or B2B SaaS experience is advantageous.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
SLA Management
Contract Negotiation
Volume Forecasting
Data Analytics
KPI Reporting
Executive Reporting
Issue Resolution
Automotive Remarketing

Visa sponsorship

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Keywords

Commercial Account Management
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Enterprise Accounts
Client Retention
Revenue Expansion
Solution Selling
Cross-Functional Project Management
Client Journey Mapping
Service Level Agreements
Operational KPIs
Performance Dashboards
Data Analytics
Inventory Pipelines
Conversion Rates
Volume Forecasting
Contract Management
Fee Negotiation
Executive Reporting
Business Reviews
Digital Marketplaces
E-Commerce Platforms
B2B SaaS

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Work requirements

Jobs in Canada