Jobs in Canada

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Added 7 mins ago
GN
Vice President, Academic
GUS North America
Vancouver, BC
- Full-time
Develops business cases for revenue, expenses, and risks.
Added 7 mins ago
F
AI + Policy Research & Compliance Fellow
FairwAI
Remote, Canada
- Remote
…technology, governance, and equity. He is currently a strategic advisor at MIT, where he collaborates across departments such as the MIT Media Lab and Martin Trust Center. Mr. Dixon has…
Added 37 mins ago
RD
Senior Accountant
RX Dental Accountants
Barrie, ON
- Full-time
Work arrangement: Hybrid, three days in office and two days working from home · Ability to work in our Barrie office three days per week
Added 37 mins ago
AR
Senior Parts Advisor-Burlington
Altruck Rentals
Guelph, ON
- Full-time
Must have superior problem-solving skills to achieve a win-win solutions
Added 37 mins ago
S
Services Lead, Stores - Full Time
Sephora
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust…
Added 1 hour ago
RD
Accounting Manager
RX Dental Accountants
Mississauga, ON
- Full-time
Work arrangement: Hybrid, three days in office and two days working from home · Ability to work in our Mississauga office three days per week
Added 1 hour ago
A
Regional Marketing Manager- Edmonton Store Support Centre Office
AutoCanada
Vancouver, BC
- Other
…Marketing team partners with our dealerships to drive real business…
Added 1 hour ago
RD
Accounting Manager
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Barrie, ON
- Full-time
Work arrangement: Hybrid, three days in office and two days working from home · Ability to work in our Barrie/Innisfil office three days per week
Added 1 hour ago
A
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
Apartments.com
Montreal, QC
- Full-time
Added 2 hours ago
MC
Vice President, Finance & Business Operations
Make-A-Wish Canada
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
Advise and Partner: Serve as a trusted advisor to the Senior Vice President, Transformation & Operations, the CEO, and leadership colleagues on finance, risk, and business operations. Bring…
Added 2 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust…
Added 2 hours ago
M
Industry Advisor, Oil & Gas
Microsoft
Edmonton, AB · Calgary, AB
- Full-time
Microsoft’s Americas Energy & Resources Industry Advisory team is seeking an Industry Advisor, Oil & Gas based in Calgary or Edmonton, Alberta. In this individual-contributor role, you will…
Added 2 hours ago
AW
Health And Safety Advisor
Agilus Work Solutions
Calgary, AB
- Contract
Agilus is recruiting for a Health & Safety Advisor to support a large-scale Well Delivery operation in Calgary. This office-based contract role works closely with safety and business…
Added 2 hours ago
Financial Advisor - future opportunity, Regina Area
Scotiabank
Regina, SK
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 2 hours ago
A
District Manager, (HUNTER) Majors Accounts
ADP
Calgary, AB
- Other
…something meaningful. In this role, you’ll grow your own book of business while being backed by experienced sales leadership, award‑winning training programs, clear career paths, and…
Added 3 hours ago
BL
Senior Accountant
Big League Food Company
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
…accounting operations across our growing retail and wholesale business. We’re on a mission to grow to $100M revenue and need an experienced finance professional to help us get…
Added 3 hours ago
SQ
Bilingual Consultant, Advisor Business Organization
Sunlife Québec
Quebec, QC
- Full-time
The Bilingual ABOS Consultant drives growth and productivity for the Advisor Business Organizations (ABOS) team supporting Sun Life Financial Distributors (SLFD). The ABOS Consultant…
Added 3 hours ago
SQ
Bilingual Consultant, Advisor Business Organization
Sunlife Québec
Quebec, QC
- Full-time
The Bilingual ABOS Consultant drives growth and productivity for the Advisor Business Organizations (ABOS) team supporting Sun Life Financial Distributors (SLFD). The ABOS Consultant…
Added 3 hours ago
C
Financial Advisor-CIRO-MFD/AMF
CIBC
Port Alberni, BC · Qualicum Beach, BC · Parksville, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 hours ago
C
Financial Advisor-CIRO-ID (Urban)
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Brantford, ON
- Part-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 4 hours ago
M
Talent Acquisition Specialist
Morguard
Mississauga, ON
- Full-time
…strong, sustainable workforce by aligning hiring practices with business goals, enhancing employer branding, and creating talent pipelines for future needs. This role is responsible for…
Added 4 hours ago
AC
Part-time Student Advisor, AC Online
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Minimum three (3) year Diploma, Degree or Equivalent in the Field of Business, Education, Human Resources, Marketing, Public Relations, Social Sciences, Career Development, or any other…
Added 4 hours ago
M
Senior H&B Consultant I
Marsh
Ottawa, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 4 hours ago
C
Financial Advisor-CIRO-ID (Urban)
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

OPENLANE

National Accounts Director

Brampton, ON, Canada

$100,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge
- Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
- Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.
Functional Expertise
- Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
- Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
- Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Technical Expertise
- Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
- Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:
Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $125,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $15,000.00 CAD Annually

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More about this job

Responsibilities

Manage strategic relationships with commercial clients, retain and grow accounts, and expand revenue through service adoption, solution selling, and contract and fee management. Track account performance and volume forecasts, deliver client reviews and actionable insights, and coordinate with internal teams to meet SLAs and resolve operational issues.

Requirements

Requires at least five years of success in a corporate commercial environment, including three or more years in customer success, operational execution, or enterprise account delivery, plus a bachelor’s degree or equivalent strategic execution experience. Candidates should have experience supporting major corporate or commercial accounts, managing operational delivery and cross-functional projects, and resolving complex account issues; automotive remarketing or digital marketplace experience is preferred.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
SLA Management
Contract Negotiation
Volume Forecasting
Data Analytics
KPI Reporting
Executive Reporting
Issue Resolution
Automotive Remarketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k) With Company Match
Registered Retirement Savings Plan With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Accounts
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Digital Marketplaces
E-Commerce
B2B SaaS
Account Retention
Service Penetration
Solution Selling
Revenue Expansion
Cross-Functional Project Management
Client Journey Mapping
Service Level Agreements
Operational KPIs
Performance Dashboards
Inventory Pipelines
Conversion Rates
Volume Forecasting
Contract Management
Fee Negotiation
Executive Reporting
Business Reviews
Pipeline Management
Customer Health

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Work requirements

Jobs in Canada