Jobs in Canada

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Added 14 mins ago
Finance Director
Lakeside Book Company
Toronto, ON · Louiseville, QC
Corporate Finance organization to support consolidated reporting, planning, financial governance, and cross-border business initiatives · Serve as a key finance partner in the cross-border relationship with Lakeside Book U.S
Added 14 mins ago
Finance Director
Lakeside Book Company
Toronto, ON · Louiseville, QC
Corporate Finance organization to support consolidated reporting, planning, financial governance, and cross-border business initiatives · Serve as a key finance partner in the cross-border relationship with Lakeside Book U.S
Added 14 mins ago
Marketing Manager
Northland Properties
Vancouver, BC
The candidate must live in Vancouver; you’ll work a hybrid schedule out of our Support Center, located on West Broadway
Added 14 mins ago
M&
Head of Operations
Malisa & Partners Legal Practitioners
Canada
- Full-time
We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing…
Added 14 mins ago
LP
Regional Sales Manager
Lupin Pharmaceuticals
Calgary, AB
- Full-time
Reporting to the Director of Sales, this hybrid leadership role is responsible for leading and developing a team of three Territory Business Managers across Western Canada (British…
Added 29 mins ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Strategic Priorities and Initiatives: In collaboration with Director and team members, supports the development and implementation of a comprehensive strategy and structure of support to…
Added 29 mins ago
UO
Lead Research Advisor, Grant Development Services
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Strategic Priorities and Initiatives: In collaboration with Director and team members, supports the development and implementation of a comprehensive strategy and structure of support to…
Added 29 mins ago
GO
Regional Manager Projects
Government of Nunavut Recruitment
Cambridge Bay, NU
- Full-time
Reporting to the Regional Director, Infrastructure, the Regional Manager, Projects is responsible for leading the planning, management, and successful delivery of major and technically…
Added 29 mins ago
T
Senior Program Manager
Telesat
Ottawa, ON
- Full-time
…Owners, Integration and Test, program controls, Procurement, Operations, and external suppliers to manage dependencies, risks, commitments, and critical decisions. The role may establish a…
Added 29 mins ago
Director, Client Enablement Analytics
BMO
Toronto, ON · FCP
Reporting to the Managing Director & Head of Client Onboarding, Client Tax Governance, and Client Operations, the Director is a senior leader who will build and lead the onboarding…
Added 43 mins ago
CO
2026-84 IT Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
Under the direction of the Director of Communications & Digital Services, or designate, the IT Manager is responsible for the leadership, planning, administration, and continuous…
Added 43 mins ago
RH
Financial Director
Robert Half
Brantford, ON
- $130,000 to $160,000 CAD / year
- Full-time
Our client is a global and growth-focused organization seeking an experienced Director of Finance to lead and develop the finance function for a new Canadian business unit. This is a key…
Added 43 mins ago
Vice President and Managing Director, Scotia iTRADE
Scotiabank
Toronto, ON
Experience leading meaningful transformation, bringing together strategy, technology, operations, people, and client experience to deliver sustainable business outcomes.
Added 43 mins ago
L
Chief Growth Officer (CGO)
Liferaft
Remote, Canada
- Full-time
- Remote
…in expanding revenue with a Chief Customer Officer, who owns operations, customer success, and…
Added 1 hour ago
F
Senior Director, Agentic Engineering
FractionalFinders
Montreal, QC
- Full-time
Lightspeed is a global commerce technology company providing a cloud-based platform that helps businesses simplify operations, scale, and deliver exceptional customer experiences.
Added 1 hour ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
…strategic distribution priorities to life. Reporting to the Senior Director, Distribution, you will work closely with the Distribution Strategy and Optimization team, as well as several…
Added 1 hour ago
NB
Associate
National Bank of Canada
Montreal, QC
- Full-time
Participate in the Bank’s secured and unsecured funding operations
Added 1 hour ago
KH
Manager, After-hours Operations
Kensington Health
Toronto, ON
- Part-time
Reporting to the Director of Care, Long-term Care, the Manager, After-hours Operations, serves Kensington Health to support the operations of the organization on evenings, nights, weekends,…
Added 1 hour ago
KC
Director of Operations, Pediatric Hospice
Kemp Care Network
Hamilton, ON
- Full-time
We are seeking a leader to join our team as Director of Operations of our soon to be open Keaton's House - Paul Paletta Children's Hospice.
Added 1 hour ago
SI
IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON · Georgetown, ON
- Full-time
Collaborating with IT specialists/solution architects/software vendors on business solutions, architecture strategy, roadmaps, standards and governance
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
PA
Director of Sales, 79069
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Reporting directly to the CEO, the Director of Sales is a strategic leadership role that requires an expert blend of strategic planning, team leadership, and strong technical knowledge of…
Added 1 hour ago
RB
Manager, Compensation, Restaurant & Supply Chain
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- $110,000 to $140,000 CAD / year
- Full-time
Successful candidates will be expected to work onsite 5 days per week in our Toronto office
Added 1 hour ago
IB
Marketing Specialist, Indigokids
Indigo Books & Music
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Influence and motivate cross-functional partners (Creative Studio, Channel Marketing Teams, Merchants, Retail Operations) to support marketing efforts, while developing seamless partnerships

OPENLANE

National Accounts Director

Brampton, ON, Canada

$100,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge
- Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
- Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.
Functional Expertise
- Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
- Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
- Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Technical Expertise
- Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
- Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:
Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $125,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $15,000.00 CAD Annually

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More about this job

Responsibilities

Manage strategic relationships with commercial clients, retain and grow accounts, and expand revenue through service adoption, solution selling, and contract and fee management. Track account performance and volume forecasts, deliver client reviews and actionable insights, and coordinate with internal teams to meet SLAs and resolve operational issues.

Requirements

Requires at least five years of success in a corporate commercial environment, including three or more years in customer success, operational execution, or enterprise account delivery, plus a bachelor’s degree or equivalent strategic execution experience. Candidates should have experience supporting major corporate or commercial accounts, managing operational delivery and cross-functional projects, and resolving complex account issues; automotive remarketing or digital marketplace experience is preferred.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
SLA Management
Contract Negotiation
Volume Forecasting
Data Analytics
KPI Reporting
Executive Reporting
Issue Resolution
Automotive Remarketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k) With Company Match
Registered Retirement Savings Plan With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Accounts
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Digital Marketplaces
E-Commerce
B2B SaaS
Account Retention
Service Penetration
Solution Selling
Revenue Expansion
Cross-Functional Project Management
Client Journey Mapping
Service Level Agreements
Operational KPIs
Performance Dashboards
Inventory Pipelines
Conversion Rates
Volume Forecasting
Contract Management
Fee Negotiation
Executive Reporting
Business Reviews
Pipeline Management
Customer Health

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Work requirements

Jobs in Canada