Jobs in Canada

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Added 4 hours ago
BV
FACILITIES AND MAINTENANCE MANAGER
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Full-time
Reporting to the Director, Operations - Canada, the Facilities and Maintenance Manager is responsible for providing overall maintenance / janitorial support to both plant and equipment. The…
Added 5 hours ago
LH
Director, Technology Delivery and Enablement
Lifemark Health Group
Brampton, ON
- $130,000 to $160,000 CAD / year
- Full-time
This is a hybrid position, with four days per week in the office and one day remote
Added 8 hours ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
…awards, as well as with each IQC partner Faculty - Science, Engineering and…
Added 10 hours ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
The Director, Operational Experience & Process Design will help build those experiences from the inside out-designing the processes, workflows, metrics, and team routines that make goeasy…
Added 11 hours ago
SC
Technical Specifications Coordinator
SYSTRA Canada
Montreal, QC
- Full-time
Reporting to the workstream Design Director and working in close collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project…
Added 11 hours ago
Q
Mask Layout Design Lead
Qualcomm
Markham, ON
- Full-time
Engineering Services Group, Engineering Services Group > Mask Layout Design
Added 12 hours ago
W
Director of Finance, Contract
WalterFedy
Kitchener, ON
- Contract
The Director of Finance, Contract leads the day-to-day operations of the Finance function - financial planning & analysis, accounting, treasury, reporting, and controls - ensuring the…
Added 12 hours ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…
Added 13 hours ago
GC
Senior DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Lead to estimate and complete projects and deliver excellent results. You have demonstrated the ability to work with…
Added 13 hours ago
GC
Advanced DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
Added 13 hours ago
LD
Senior Manager Operations
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…
Added 13 hours ago
S
Directeur production
St-Amour
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
Our client, a well-established manufacturing company, is seeking a Production Director to oversee the operations of a facility with approximately 75 employees.
Added 13 hours ago
C
Product Design Manager, Design Systems
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Design is one of the three pillars of Clio's R&D organization, alongside Product and Engineering. Our designers work closely with customers to understand how they work, and push for…
Added 14 hours ago
P(
Associate Creative Strategist
Phoenix (YC W21)
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Collaborative On-Site Culture: Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ. We thrive on quick feedback loops, spontaneous…
Added 14 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…modernize, integrate, and manage the systems that support their operations and…
Added 15 hours ago
CN
Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
Automation and scripting for repeatable operations Aut
Added 15 hours ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 15 hours ago
FA
Director of Repair Operation
FTAI Aviation
Montreal, QC
- Full-time
The Director of Operations is responsible for leading and optimizing all component repair shop operations to ensure the safe, efficient, and profitable delivery of services. This role…
Added 15 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 15 hours ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 15 hours ago
ES
Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
Added 15 hours ago
CT
Director, Construction Marks
Canadian Tire Corporation
Toronto, ON
- Full-time
As Director, Construction for Mark's, you will lead the national delivery of $40-50M annual capital of construction projects across Canada, overseeing a portfolio of new stores,…
Added 15 hours ago
AF
Regional Sales Enablement Centre Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
…1,400 colleagues worldwide, eight manufacturing facilities, and operations spanning four continents, we are committed to engineering smarter solutions that improve building performance and…
Added 16 hours ago
BC
Director, Project Management Office – Eastern Canada and the Atlantic region
BBA Consultants
Montreal, QC
- Full-time
…Vice-President, Project Management Office. Working closely with the Operations teams, you’ll also be responsible for operational performance, resources, project governance and capacity…
Added 16 hours ago
BC
Director, Project Management Office – Eastern Canada and the Atlantic region
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…Vice-President, Project Management Office. Working closely with the Operations teams, you’ll also be responsible for operational performance, resources, project governance and capacity…

OPENLANE

National Accounts Director

Brampton, ON, Canada

$100,000 to $125,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge
- Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
- Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.
Functional Expertise
- Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
- Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
- Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Technical Expertise
- Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
- Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:
Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $125,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $15,000.00 CAD Annually

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More about this job

Responsibilities

Manage strategic relationships with national commercial accounts, retaining clients and growing consignment, sales volume, and service revenue through consultative, data-driven solutions. Own account planning, performance reporting, contract and fee management, volume forecasting, SLA adherence, and cross-functional issue resolution.

Requirements

Requires at least five years of success in a corporate commercial environment, including three or more years in customer success, operational execution, or enterprise account delivery, plus a bachelor’s degree or equivalent strategic execution experience. Candidates must have experience supporting major corporate or commercial clients and managing operational delivery, cross-functional projects, and complex account issues; automotive remarketing, digital marketplaces, or B2B SaaS experience is preferred.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
Data Analytics
KPI Management
SLA Management
Client Reporting
Contract Negotiation
Volume Forecasting
Issue Resolution
Automotive Remarketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k) With Company Match
Registered Retirement Savings Plan With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Commercial Account Management
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Digital Marketplace
B2B SaaS
Service Level Agreements
Client Retention
Consignment
Revenue Expansion
Solution Selling
Cross-Selling
Upselling
Customer Journey Mapping
Cross-Functional Program Management
Operational KPIs
Performance Dashboards
Conversion Rates
Inventory Pipelines
Volume Forecasting
Contract Management
Fee Negotiation
Executive Reporting
Business Reviews
Portfolio Management
Sales Operations
Product and Engineering Collaboration
Client Health Metrics
Market Analysis

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Work requirements

Jobs in Canada