Jobs in Canada

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Added 3 hours ago
EC
Outside Sales Representative
Eaton Corporation
Delta, BC
- Full-time
…and residential markets, combining the management of existing accounts with opportunities to grow new…
Added 5 hours ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $90 to $115 CAD / hour
- Contract
We are seeking an experienced Project Engineer/Project Manager, Automation & Controls to manage a portfolio of industrial engineering projects for clients across British Columbia and…
Added 7 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 9 hours ago
RC
Regional Sales Manager
Rexel Canada
Winnipeg, MB
- Full-time
As the Regional Sales Manager in Winnipeg, you will own your results, drive profitable sales growth and build a high performing outside sales team you are proud to lead. Reporting to the…
Added 9 hours ago
AI
Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 9 hours ago
A
Mid-Market Implementation Specialist - Americas
Ashby
Canada
- Full-time
Hi! I'm Daryl, and I'm the Manager of High Touch (Mid-Market) Implementations at Ashby. One of my favorite things about this team is that we're the first real proof point for a new…
Added 10 hours ago
K
Sr Product Manager - Virality, Referrals & KOL
Kraken
Canada
- Full-time
Consumer Growth builds mobile and web experiences that help people become Kraken customers, fund their accounts, invest, earn, access new products, build wealth and stay lifelong clients.…
Added 10 hours ago
PT
Marketing Manager
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
For a complete position description, please visit: Marketing Manager.
Added 10 hours ago
R
Technical Sales Account Manager
Raventrack.ai
Toronto, ON
- Full-time
We are looking for a Technical Sales Account Manager who understands construction operations, is comfortable with AI and software, and excels at building lasting client relationships.
Added 11 hours ago
K
Manager, Quality Assurance
Kabam
Vancouver, BC
- Full-time
The key function of the Manager, Quality Assurance is to serve as a strategic QA leader across multiple QA teams within the department. They collaborate with Senior QA leadership,…
Added 11 hours ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $110 to $125 CAD / hour
- Contract
We are seeking an experienced Automation & Controls Project Manager, to manage a portfolio of industrial engineering projects for clients across British Columbia and Western Canada. The…
Added 11 hours ago
Product Manager, Consumer Bank Network
Stripe
Toronto, ON
The Consumer Bank Network team helps people do more with their bank accounts. We build consumer experiences for connecting financial accounts and making payments across Stripe, spanning…
Added 11 hours ago
TU
Administrative Assistant
The University of British Columbia
Vancouver, BC
- $4,464 to $4,578 CAD / month
- Full-time
The proposed time allocation, pending confirmation by all PIs, is 2.5 days per week (17.5 hours, 50%) for Dr · Nozomu Yachie, 1.5 days per week (10.5 hours, 30%) for Dr
Added 11 hours ago
FH
Gestionnaire de comptes cles / Key Account Manager - Canada USA
Fuze HR Solutions
Montreal, QC
- Full-time
Are you able to manage existing accounts while also developing new business opportunities?
Added 12 hours ago
Z
Customer Success Manager
Zappix
Success, SK
- Full-time
We’re looking for a customer-facing Customer Success Manager (CSM) who enjoys talking to customers, understanding their needs, and solving problems. This position is for someone who loves…
Added 12 hours ago
M
Director of Cloud & Kubernetes Platform
McKesson
Mississauga, ON
- Full-time
Champion platform-level security engineering practices across all cloud environments, including secrets management (AWS Secrets Manager, Azure Key Vault, GCP Secret Manager), identity…
Added 13 hours ago
P
Development Manager
Priceline
Toronto, ON
- Full-time
Partner with your Product Manager to turn the roadmap into a delivery plan, and keep product and engineering in step.
Added 13 hours ago
M
IT Infrastructure Project Manager
McKesson
Mississauga, ON
- Full-time
We are seeking an IT Infrastructure Project Manager to lead and deliver technology-driven initiatives within McKesson’s healthcare ecosystem. In this role, you will manage multiple…
Added 14 hours ago
S+
Electrical Project Manager
Smith + Andersen
Vancouver, BC
- Full-time
Smith + Andersen is a trusted, Canadian engineering firm, recognized for its multi-disciplinary expertise. With more than seven hundred employees across eleven offices in five provinces,…
Added 14 hours ago
TS
Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant…
Added 14 hours ago
S+
Mechanical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
Smith + Andersen is a trusted, Canadian engineering firm, recognized for its multi-disciplinary expertise. With more than seven hundred employees across eleven offices in five provinces,…
Added 14 hours ago
S+
Electrical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
Smith + Andersen is a trusted, Canadian engineering firm, recognized for its multi-disciplinary expertise. With more than seven hundred employees across eleven offices in five provinces,…
Added 14 hours ago
R
Regional Sales Manager
REXEL
Winnipeg, MB
- Full-time
As the Regional Sales Manager in Winnipeg, you will own your results, drive profitable sales growth and build a high performing outside sales team you are proud to lead. Reporting to the…
Added 15 hours ago
K
Product Marketing Co-op
Kabam
Vancouver, BC
- Internship
Reporting to the Senior Manager, Product Marketing, the Product Marketing Co-op will spend approximately 80% of their time supporting Lifecycle Marketing (LCM), which owns the email and…
Added 15 hours ago
EG
Contact Sales Representative
Endress+Hauser Group
Montreal, QC
- Full-time
Are you energized by uncovering new opportunities? You'll proactively engage with customers, nurture accounts, and identify ways to grow business through meaningful conversations and a deep…

OPENLANE

National Accounts Director

Brampton, ON, Canada

$100,000 to $125,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge
- Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
- Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.
Functional Expertise
- Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
- Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
- Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Technical Expertise
- Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
- Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:
Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $125,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $15,000.00 CAD Annually

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More about this job

Responsibilities

Manage strategic relationships with national commercial accounts, retaining clients and growing consignment, sales volume, and service revenue through consultative, data-driven solutions. Own account planning, performance reporting, contract and fee management, volume forecasting, SLA adherence, and cross-functional issue resolution.

Requirements

Requires at least five years of success in a corporate commercial environment, including three or more years in customer success, operational execution, or enterprise account delivery, plus a bachelor’s degree or equivalent strategic execution experience. Candidates must have experience supporting major corporate or commercial clients and managing operational delivery, cross-functional projects, and complex account issues; automotive remarketing, digital marketplaces, or B2B SaaS experience is preferred.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
Data Analytics
KPI Management
SLA Management
Client Reporting
Contract Negotiation
Volume Forecasting
Issue Resolution
Automotive Remarketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k) With Company Match
Registered Retirement Savings Plan With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Commercial Account Management
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Digital Marketplace
B2B SaaS
Service Level Agreements
Client Retention
Consignment
Revenue Expansion
Solution Selling
Cross-Selling
Upselling
Customer Journey Mapping
Cross-Functional Program Management
Operational KPIs
Performance Dashboards
Conversion Rates
Inventory Pipelines
Volume Forecasting
Contract Management
Fee Negotiation
Executive Reporting
Business Reviews
Portfolio Management
Sales Operations
Product and Engineering Collaboration
Client Health Metrics
Market Analysis

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Work requirements

Jobs in Canada