Find work in Canada.

515,387 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 29 mins ago
Senior Transformation Director
D2L
Kitchener, ON · Toronto, ON
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a…
Added 29 mins ago
UO
Program Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director of the Kule Folklore Centre, the Program Coordinator will lead day-to-day office operations in support of the Kule Folklore Centre. This position provides project…
Added 30 mins ago
L
Sustainable Energy Advisor - GTA
Lightenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…costs, and advance sustainability goals through innovative solutions and exceptional customer…
Added 30 mins ago
MI
Product Support Supervisor
MacDon Industries
Winnipeg, MB
- Full-time
Reporting to the Director of Global Product Support, the Product Support Supervisor coordinates a team of in-territory Product Support Representatives who provide after-sales support for…
Added 30 mins ago
BR
Senior Business Analyst, HR Applications (Workday)
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Director, HR Applications, Brookfield Renewable is seeking an experienced and highly motivated Senior Business Analyst, HR Applications (Workday) to join our team. The…
Added 44 mins ago
E
Controller / Contrôleur
Everguard
Mount Pearl, NL
- Full-time
Everguard Fire Safety is a multi-industry fire and life safety services and solutions company offering comprehensive products and solutions, globally recognized partners, installation,…
Added 44 mins ago
E
Controller / Contrôleur
Everguard
NS · Dartmouth, Nova Scotia
- Full-time
Everguard Fire Safety is a multi-industry fire and life safety services and solutions company offering comprehensive products and solutions, globally recognized partners, installation,…
Added 44 mins ago
W
Director, Strategic Account Management - Research Services (Bilingual)
Walmart
Mississauga, ON
- Full-time
…strengthening how the organization operates as we scale. The Director is expected to lead beyond the boundaries of their immediate remit, identifying broader opportunities and challenges…
Added 44 mins ago
AG
Planning Associate Director
Adelphi Group
Toronto, ON
- Full-time
Deep understanding not only of how to build audiences but also a more broad understanding of different audience solutions – from building custom solutions to the different types of off the…
Added 59 mins ago
J&
Medical Director, Medical Excellence & Operations
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
The Medical Director, Medical Excellence & Operations, is a key member of the Medical Affairs Leadership Team, reporting to the VP of Medical Affairs (MAF). The Director will have overall…
Added 59 mins ago
Business System Support Specialist
Demant Group
Toronto, ON
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 59 mins ago
TF
Clinic Manager
The Fertility Partners
Vaughan, ON
- $115,000 to $130,000 CAD / year
- Full-time
…lead the administrative teams, and partner with the Medical Director, Lab Director and Nursing Director so that capacity, staffing and care work as one. You will report to the Regional…
Added 59 mins ago
O
Partenaire d'affaires RH
Octasic
Montreal, QC
- Contract
Ayez un impact concret de l'idée au terrain. Participez à toutes les étapes, de la recherche et de l’innovation jusqu’à l’intégration et au déploiement de solutions réelles.
Added 1 hour ago
LC
Director, Product Management (Instore Selling)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
As Director, Product Management, you will define strategy and drive execution across Lightspeed’s Instore Selling product portfolio, shaping key differentiators across services, AI-driven…
Added 1 hour ago
Account Executive, Enterprise Ad Sales - CPG
DoorDash Canada
Toronto, ON
…analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad…
Added 1 hour ago
Director of Executive Client and Consulting Services
Treasury Board Secretariat
St. John's, NL
Working closely with deputy ministers, executive leaders, managers, and other key stakeholders, the Director plays a critical role in advancing government priorities, decisions, and…
Added 1 hour ago
S
Lead Instructional Designer
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
…of it as the instructional design equivalent of a Creative Director. You’ll be the strategic and creative leader responsible for defining how SafetyCoLabs designs learning, from our…
Added 1 hour ago
Director, DeNovo Development & Onboarding
Passion Dental Group Inc.
Toronto, ON
We’re Hiring a Director, DeNovo Development & Onboarding
Added 1 hour ago
D-
Directeur TI
DELAN - IT Talent Solutions
Joliette, QC
- Full-time
The IT Director will be responsible for overseeing IT operations for a multi-site manufacturing organization across North America, within an enterprise application environment built on SAP…
Added 1 hour ago
Commercial Manager
Aecon
Gibbons, AB
…providing clients in Canada and the U.S. with vertically integrated solutions and exceptional self-perform…
Added 2 hours ago
Associate Director, Portfolio Governance and Value Realization
Canadian Blood Services
Ottawa, ON · Toronto, ON
Canadian Blood Services is seeking a Regular Full-Time Associate Director, Portfolio Governance and Value Realization to join our Enterprise Portfolio, Program and Project Management Office…
Added 2 hours ago
DC
SA25 Product Manager
Danaher Corporation
Burnaby, BC · CAN - Burnaby - Cytiva
- Full-time
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental…
Added 2 hours ago
IF
Director, Operational Risk Audit
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you passionate about risk management, continuous improvement, and creating value through internal audit? As Director, Operational Risk Audit, you will play a key role in leading the…
Added 2 hours ago
NF
Underwriting Director, Transportation & Logistics (Commercial Damage Insurance)
Northbridge Financial Corporation
Montreal, QC
- Full-time
What it’s like to be a Northbridge Underwriting Director, Transportation & Logistics (Commercial Damage Insurance)?
Added 2 hours ago
K
Account Manager
Klipboard
Oakville, ON
- Full-time
…to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and…

OPENLANE

National Accounts Director

Brampton, ON, Canada

$100,000 to $125,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to increase consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the client’s expectations in order to maintain long-term positive partnerships.

Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide client decisions and align internal business goals of growing Commercial volume and revenue.

You Are:

Operational Excellence Champion: You translate high-level commercial sales commitments into structured, repeatable account execution plans that deliver on our brand promise.
Solutions-Oriented Problem Solver: You thrive on resolving complex corporate client bottlenecks, proactively addressing operational vulnerabilities before they impact customer health.
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct authority.

You Bring:

Core Knowledge
- Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
- Wholesale Lifecycle Dynamics: Solid understanding of the automotive remarketing, vehicle logistics, or wholesale auction ecosystem.
Functional Expertise
- Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
- Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
- Performance Metric Architecture: Experience building and managing customer success operational KPIs, delivery dashboards, and performance review cadences.
Technical Expertise
- Data Analytics Fluency: Advanced ability to analyze client metrics, including inventory pipelines, conversion rates, and macro-economic factors to determine client health and provide consultation for our clients.
- Executive Reporting Design: Mastery in translating complex operational performance metrics into concise, professional review decks for corporate clients and internal leaders.

You Own:
Strategic Account Leadership & Client Partnership - 30%

Build genuine relationships with key stakeholders, serving as a trusted advisor dedicated to their long-term success.
Lead strategic planning for existing Commercial accounts, ensuring alignment and partnership between the client and OPENLANE’s goals and objectives.
Ensure that the customer is kept aware of OPENLANE’s strategy and any new components, including acquisitions, products, services, or other updates, as they become available.

Commercial Growth, Solution Selling & Portfolio Expansion - 20%

Identify opportunities for revenue growth, upselling, and cross-selling of services using a solution selling, data-driven approach, including educating the client on all OPENLANE services and products that could benefit their business.
Develop and implement innovative and value-add solutions for customers based on needs analyses.
Identify and pursue opportunities to grow the commercial portfolio.
Keep up to date with market and industry news and trends.

Client Value Delivery, Reporting & Business Reviews - 20%

Forecast and track key account metrics and report on account performance, KPIs, and progress to both clients and internal stakeholders.
Build and report out program reviews for clients and internal staff that demonstrate our value and partnership
Provide actionable insight based on data and feedback to continuously improve the client experience.

Operational Alignment, SLA Management & Issue Resolution - 10%

Ensure the customer contract is being adhered to and that SLAs are being met.
Communicate across OPENLANE regarding any larger issues that require escalation and assist with the resolution of those issues to the customer’s satisfaction.

Contract, Fee & Volume Ownership - 20%

Own contract and fee management, including negotiation for the assigned client portfolio.
Own volume forecasting for the assigned client portfolio.

Who You Will Work With:

Reporting to the Senior Director, Commercial Sales and Strategy, you will work in close, daily partnership with the national commercial operations team, regional Operations leaders, Finance teams, Product & engineering, and the corporate Marketing division across Canada.

Where You Work:

Your work is performed as a Hybrid or Remote employee, depending on business needs and proximity to corporate regional offices.

Must Have’s:

5+ years of proven success within a corporate commercial environment, with 3+ years explicitly dedicated to managing customer success, operations execution, or enterprise account delivery pipelines.
Bachelor’s degree in Business Administration, Operations Management, or a verified equivalent level of high-level professional strategic execution experience.
Proven track record supporting major corporate or commercial clients on a national or established regional territory scale.
Demonstrated history of direct accountability for operational delivery tracking, cross-functional project management, and resolving complex corporate account execution bottlenecks.

Nice to Have’s:

Experience operating within the automotive remarketing, wholesale vehicle auction, or industrial fleet logistics sectors.
Direct familiarity with digital marketplace management, e-commerce platforms, or B2B SaaS implementation environments.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $125,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $0.00 - $15,000.00 CAD Annually

Apply About employer

More about this job

Responsibilities

Manage strategic relationships with commercial clients, retaining and growing accounts through service expansion, solution selling, and data-informed advice. Own account performance reporting, operational alignment, SLA and issue resolution, contract and fee management, and volume forecasting in collaboration with cross-functional teams.

Requirements

Requires at least five years of success in a corporate commercial environment, including three or more years in customer success, operational execution, or enterprise account delivery, plus a bachelor’s degree or equivalent strategic execution experience. Candidates must have experience supporting major corporate or commercial clients and delivering operational tracking, cross-functional projects, and complex account issue resolution; automotive remarketing or digital marketplace experience is preferred.

Skills

Strategic Account Management
Customer Success
Commercial Sales
Relationship Management
Revenue Growth
Solution Selling
Cross-Functional Leadership
Operational Execution
Data Analytics
KPI Management
Executive Reporting
SLA Management
Contract Negotiation
Volume Forecasting
Issue Resolution
Automotive Remarketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k) With Company Match
RRSP With Company Match
Paid Vacation
Paid Personal Time
Paid Sick Time
Paid Maternity Leave
Paid Paternity Leave
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Employee Assistance Program
Paid Volunteer Day
Tuition Reimbursement
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Accounts
Customer Success
Automotive Remarketing
Wholesale Vehicle Auctions
Vehicle Logistics
Digital Marketplace
B2B SaaS
E-Commerce
Account Retention
Service Level Agreements
Portfolio Management
Revenue Expansion
Upselling
Cross-Selling
Solution Selling
Client Journey Mapping
Cross-Functional Workflows
Operational KPIs
Performance Dashboards
Data Analytics
Inventory Pipelines
Conversion Rates
Volume Forecasting
Executive Reporting
Business Reviews
Contract Management
Fee Negotiation
Issue Escalation
Sales Operations
Product and Engineering

Report this job