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OPENLANE

Transportation Clerk

Ayr, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 27, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re looking for:

As a Transport Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service.

You are:

Organized. You are comfortable working in a fast paced environment, and can stay organized when handling multiple tasks.
Detail-oriented. You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements.
Team-oriented. You will support the Transport Supervisor/Manager with the day to day, and willing to jump in where needed to assist.

You will:

Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
May assist with posting transportation and related charges to customer accounts.
Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
Ensure customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.
Investigate any discrepancies and communicate same to appropriate personnel in a timely manner
Other duties as assigned.

Must haves:

Strong customer service and communication skills
High School diploma or equivalent
1-2 Years’ of related experience or education in office administration / accounting
Tech-savvy, and comfortable using Google Suite
Excellent organizational and time management skills

Nice to Haves:

1-3 years’ experience in logistics or general administration
Experience with AMS, VTrace, and other OPENLANE systems
Bilingual (English/French) is an asset

Sound like a match? Apply Now - We can't wait to hear from you!

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Compensation Range of

Hourly: $19.00 - $22.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Apply About employer

More about this job

Responsibilities

Enter accurate vehicle, location, and document data into transportation and inventory systems, and coordinate vehicle movements, driver dispatches, subcontracted carriers, and related paperwork. Respond to inquiries, support customer account charges, resolve discrepancies, and communicate with customers and internal teams to maintain customer satisfaction.

Requirements

Requires a high school diploma or equivalent, strong customer service and communication skills, organizational and time-management abilities, and comfort using Google Suite. Candidates should have 1–2 years of related experience or education in office administration or accounting; logistics or general administration experience and familiarity with OPENLANE systems are preferred.

Skills

Customer Service
Communication
Data Entry
Organization
Time Management
Attention To Detail
Logistics Coordination
Driver Dispatching
Transportation Coordination
Problem Resolution
Recordkeeping
Google Suite
Teamwork
Administrative Support

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Flexible Spending Account Options
401(k) With Company Match
RRSP With Company Match
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Transportation Logistics
Vehicle Logistics Centers
Transportation Coordination
Driver Dispatching
Inventory Management Systems
Data Entry
Vehicle Information
Customer Service
Customer Accounts
Transportation Charges
Google Suite
AMS
VTrace
Office Administration
Accounting
Email Inquiries
Phone Inquiries
Discrepancy Investigation
Lead Drivers
Logistics Administration

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