Jobs in Canada

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Senior Service Delivery Manager
Hays
Montreal, QC
- Contract
We are looking for an experienced Service Delivery Manager to manage the day-to-day delivery of Service Desk and End User Computing services and play a key role in an upcoming change of…
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PH
Operations Manager - Permanent - 4352
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- Full-time
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OPENLANE

Vehicle Inspection Manager

Toronto, ON, Canada
Brampton, ON, Canada
CAN - ON - Brampton (Toronto), Canada

$95,000 CAD / year · Full-time

Apply on openlane.wd115.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $95,000 CAD / year
Job type: Full-time
Experience: 3+ years’ experience supervising/managing a team.
Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For:

We are seeking a Vehicle Inspection Manager with experience in OPENLANE’s vehicle inspection processes to lead a team of skilled Vehicle Inspection Specialists (VIS) at our Vehicle Logistics Centre (VLC). The Vehicle Inspection Manager is directly responsible for ensuring highly accurate inspection results, enabling our customers to make educated decisions. This role is hands-on, including quality control, process improvement, and performance management.

You are:

Data-Driven. You are focused on results and use data to identify opportunities to improve the overall performance of the inspection department.
Accountable. You lead by example, fostering a culture of alignment, support, urgency for change, and results.
Proactive. You take initiative to enhance the quality and efficiency of the Vehicle Inspection team.

You will:

Develop and maintain a thorough understanding of OPENLANE policies, processes, and procedures and the tools used in the conduct of vehicle inspections.
Responsible for developing teams capable of delivering exceptional inspection services, in line with standard processes and performance targets established in consultation with the Sr VLC Operations Manager.
Oversee the direct efforts to train, motivate, coach, counsel, and mentor VIS, performing real-time coaching as needed.
Leading by example, ensure standard process is consistently followed as VIS inspect vehicles for signs of wear, tear, neglect, damage, previous repair, or structural damage
Monitor inspection requests via the portal & established communication channels, ensuring vehicles are sale-ready and that the department is adequately staffed to meet SLAs.
Monitor trends, identifying repeat errors & arbitration, develop & implement action plans to reduce claim costs related to inspection errors
Keep current on technology updates, new releases, and product development in order to capture data accurately on a mobile device, work comfortably with software and technology.
Grow talent - attract, engage, retain, and grow great people at OPENLANE.
Engage Teams - create and sustain a high trust team culture that embraces and values people’s talents, diversity, and contributions to OPENLANE’s goals.

Who You Will Work With:

Reporting to the Senior VLC Operations Manager, this role will collaborate with VLC leadership, commercial and dealer sales team, and our shared services team on a daily basis.

Must Haves:

Bachelor’s degree or equivalent experience in business or related discipline required.
Must possess aptitude for reporting and analyzing data (inventory, financial and operational in nature) accurately and quickly.
3+ years’ experience supervising/managing a team.
Must possess strong time management skills, attention to detail, with mastery of setting priorities and executing those priorities, for self and others.
Must be qualified to operate a motor vehicle, possess a valid driver’s license with access to reliable transportation and be able to maintain a good driving record.

Nice to Haves:

Prior experience conducting vehicle inspections and working with AMS, VTrace, or other OPENLANE systems is an asset
Tech-savvy, familiarity with Google Suite is an asset
Ability to drive both standard & automatic transmissions

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $95,000.00 - $95,000.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $14,250.00 - $14,250.00 CAD

Apply on openlane.wd115.myworkdayjobs.com About employer

More about this job

Responsibilities

The Vehicle Inspection Manager leads a team of specialists to ensure accurate vehicle inspection results and high-quality service standards at the Vehicle Logistics Centre. This role involves monitoring inspection trends, managing performance, and implementing process improvements to reduce errors and meet service level agreements.

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least three years of team management experience. Proficiency in data analysis, strong time management skills, and a valid driver's license are required for this role.

Skills

Team leadership
Vehicle inspection
Data analysis
Process improvement
Performance management
Quality control
Coaching
Mentoring
Time management
Attention to detail
Operational reporting
Communication
Software proficiency
Strategic planning

Benefits

Medical insurance
Dental insurance
Vision insurance
RRSP with company match
Paid vacation
Personal time
Sick time
Maternity leave
Paternity leave
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Employee assistance program
Volunteer day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Vehicle Inspection
Wholesale Remarketing
Digital Marketplace
Data-Driven
Quality Control
Process Improvement
Performance Management
VLC Operations
SLA Management
Arbitration
AMS
VTrace
Google Suite
Inventory Management
Operational Reporting
Team Culture
Talent Development
Automotive Industry

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Work requirements

Jobs in Canada