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Added 8 mins ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
…performance reviews and hiring, and you’ll lead the Account team’s sales performance, coaching Account Managers to win new business and grow their accounts. You’ll also partner with the…
Added 3 hours ago
HP
Real Estate Administrative Assistant / Transaction Coordinator
Haupt Phaneuf Real Estate Team
AB · Edmonton, AB
- Full-time
Added 6 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…reconciled across the entire project in conjunction with Project…
Added 11 hours ago
WF
Teller Services Coordinator - Grand Rapids, MI
Wintrust Financial Corporation
Grand Rapids, MB
- Full-time
Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Teller Services Coordinator!
Added 11 hours ago
A
Event Coordinator - Future Opportunity
Acosta
Toronto, ON
- Full-time
…in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search…
Added 11 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We are proud to be the largest compressed air sales and service provider in Western Canada, recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice…
Added 11 hours ago
SA
JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
Oakville, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Jr. Cost accountant and material data- Coordinator is responsible for entering and maintaining information in the company’s Enterprise Resource Planning system (SAP) to ensure accuracy…
Added 13 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…technology, product and service solutions, providing proactive sales and business building ideas. Working with an External Wholesaler and Territory Coordinator, you will be accountable for…
Added 14 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 14 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International Education Group
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 17 hours ago
OL
Educational Coordinator
Oxford Learning Stoney Creek
AB · Edmonton, AB
- Part-time
…Winterburn are looking for a dynamic and motivated Education Coordinator to help students find their way to a better school…
Added 18 hours ago
Banquets - Coordinator
Northland Properties
Red Deer, AB
We are looking for a talented Event Coordinatorto facilitatethe coordination of our Eventswithour Sales and CateringManager,our Banquet Managerand Events in Chop Steakhouse.
Added 18 hours ago
OL
Educational Coordinator
Oxford Learning Centres Inc.
AB · Edmonton, AB
- Part-time
…Winterburn are looking for a dynamic and motivated Education Coordinator to help students find their way to a better school…
Added 19 hours ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
…consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 20 hours ago
G
Sales Manager, Hospitality and Events
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Evergreen is seeking a Sales Manager to join our team.
Added 20 hours ago
BP
Black Press Media Events Supervisor
Black Press Media
Lower Post, BC
- Full-time
Work closely with sales, marketing, editorial and design teams to deliver successful events
Added 20 hours ago
SI
Maintenance Scheduler
Saputo Inc.
Calgary, AB
- Full-time
…Maintenance Supervisor, Maintenance Planner, and Maintenance Coordinator (MRO), the Maintenance Scheduler is responsible for developing, maintaining, and controlling the daily and weekly…
Added 21 hours ago
I
Operations Manager
Integricon
Ottawa, ON
- $85,000 to $115,000 CAD / year
- Full-time
Review pending-sales and production ageing separately and move files to the next milestone. Maintain original and current target start/completion dates, reasons for revisions and recovery…
Added 22 hours ago
AT
Front Desk Reception (Downtown Floater)
Axis Therapy & Performance
Toronto, ON
- Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 22 hours ago
BC
Team Lead, Marketing Digital Platforms
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…and play an active role in assessing a future CRM with our sales…
Added 23 hours ago
AC
Commis Aux Collections/Collections Specialist
Aston Carter
Montreal, QC
- $23 to $28 CAD / hour
- Full-time
The Accounts Receivable & Collections Coordinator is responsible for managing customer accounts, collecting outstanding payments, resolving billing inquiries, and maintaining accurate…
Added 23 hours ago
AT
Front Desk Reception (Downtown Floater)
Axis Therapy & Performance
Toronto, ON
- Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 1 day ago
PL
Marketing Manager
Pomeroy Lodging
Kananaskis, AB
- Full-time
Reporting to the Director of Sales & Marketing, you will be responsible for:
Added 1 day ago
EC
Executive Assistant/Office Administrator
Entreflow Consulting Group
Remote, Canada
- Full-time
- Remote
Support our Sales and Marketing Coordinator with blog reviews, content coordination, and social media posts.
Added 1 day ago
TC
Engineering Administrator/Coordinator
Tridon Communications
AB · Edmonton, AB
- Full-time
We’re looking for an Engineering Administrator & Coordinator to support our Engineering Department through effective documentation, scheduling, reporting, and project coordination.

OpenRoad Auto Group

Appointment Coordinator - BMW Langley

Langley (District), BC, Canada
Langley, BC, V3A 0C2, Canada

Compensation: $18.25 - $22 per hour · Full-time

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Job details

Pay: Compensation: $18.25 - $22 per hour
Job type: Full-time
Experience: 2 years of experience in customer relations.
Posting language: English
Posted: Oct 16, 2026

Original job description

DRIVING POSSIBILITIES.

Position: Appointment Coordinator Status: Full-Time

Dealership: BMW Langley Department: Sales

Compensation: $18.25 - $22 per hour

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill-development and growth
Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
Comprehensive extended health and dental plan, tailored around Associate wellness
Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due.
Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointment date.
Contact customers to make them aware of outstanding recalls or campaigns and book the required appointments.
Contact customers who are due for maintenance to book appointments.
Offer alternative dates and/or times and book new appointments into the system when customer is unavailable for scheduled appointment.
Monitor incoming e-mail appointments and book as necessary.
Conduct follow-ups with service customers shortly after their service or repair, along with determining and documenting the quality of their visit.
Take note of all customer comments and feedback and forward to the Service Manager.
Update customer information on file.
Report all and any customer complaints to Service Manager.
Attend meetings and training as required.
Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

2 years of experience in customer relations.
Strong organizational and people skills.
Some knowledge of automotive equipment parts and accessories.
Good computer skills and ability to maintain records using a computerized appointment system.
Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
Ability to make sound decisions in a manner consistent with the essential job functions.
Ability to work constructively with members from all departments within the dealership.

Performance Expectations

Success in this role is measured by effective portfolio engagement, appointment creation, retention outcomes, and overall contribution to dealership sales objectives.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process

Grow Your Career at OpenRoad!

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Appointment Coordinator is responsible for scheduling service appointments, confirming bookings, and managing customer follow-ups. They also handle customer feedback, update records, and report any complaints to the Service Manager.

Requirements

Candidates must have at least 2 years of experience in customer relations and possess strong organizational and communication skills. Proficiency with computerized appointment systems and basic knowledge of automotive parts is required.

Skills

Customer Relations
Appointment Scheduling
Communication
Organizational Skills
People Skills
Computer Skills
Data Entry
Conflict Resolution
Automotive Knowledge
Record Keeping

Benefits

Discounted Vehicle Purchasing Program
Boot Allowance
Employee Referral Program
Employer RRSP Matching
Training & Development
Extended Health Plan
Dental Plan
Recognition and Engagement Events

Visa sponsorship

Not detected in the job text

Keywords

Appointment Coordinator
Customer Service
Automotive
Service Department
Scheduling
CRM
Customer Retention
Data Management
Service Appointments
Recall Campaigns
Client Follow-up
Dealership Operations
BMW
OpenRoad
Retail

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