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Added 24 mins ago
Student Digital Construction Coordinator
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Mississauga, ON
Full-time
Coordinate with BIM service providers and subcontractors.
Added 24 mins ago
Recruitment Coordinator
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Added 54 mins ago
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Added 54 mins ago
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Customer Property Coordinator - 16 Month Term
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Recruitment Coordinator - PL#60094
Peter Lucas
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Peter Lucas Project Management invests in people and community to provide gold standard project delivery. We are currently looking for a Recruitment Coordinator to join our team.
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Recruitment Coordinator - PL#60094
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Peter Lucas Project Management invests in people and community to provide gold standard project delivery. We are currently looking for a Recruitment Coordinator to join our team.
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Client Service Coordinator
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Client Service Coordinator
Bayshore
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OpenRoad Auto Group

Internet Sales Coordinator - Client Contact Centre - OpenRoad Auto

Richmond, BC, V6V 1W8, Canada

Pay: Compensation: $50,000 to $60,000 annually
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

DRIVING POSSIBILITIES.

Position: Internet Sales Coordinator Status: Full-Time

Dealership: Head Office - Richmond Department: Client Contact Centre

Compensation: $50,000 to $60,000 annually

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Comprehensive extended health and dental plan (applicable for full-time positions only)
Strong focus on training, development, and internal promotion opportunities
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Be part of a culture that celebrates you through employee recognition programs and engagement events

The Lease & Portfolio Specialist supports the Sales Management team by executing lease and finance portfolio retention strategies, customer outreach, and appointment coordination. This role is responsible for the day-to-day management of assigned portfolio customers, with the objective of increasing retention, upgrade opportunities, and vehicle replacements.

Working closely with Sales Management and the Sales team, this role ensures consistent follow-up, proper timing of customer engagement, and effective coordination of opportunities generated through portfolio activity and service drive engagement.

ROLE & RESPONSIBILITIES:

Handling heavy outbound and inbound on-line contacts.
Proactively identify guest’s needs while offering a superior guest experience and appropriate advice in accordance with business objectives
Responding to customer inquiries in timely and professional manner
Setting appointments for new and pre-owned vehicles by determining customer needs.
Maximize vehicle sales and profit by meeting and exceeding established sales goals.
Promote new business and contribute to company’s customer base by seeking new customers through prospecting and referral networks.
Commitment to meeting and exceeding sales goals.
Maintain and demonstrate a high level of product knowledge by participating in any and all product training that is available
Providing highest level of customer service to ensure satisfaction and retention.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Highly self-motivated, with strong leadership skills.
A post-secondary degree an asset.
An interest in the automotive industry.
Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped.
Good interpersonal skills, have the ability to work effectively with all levels of the organization.
Highly self-discipline and time management skills are essential
Well organized and detail orientated.
Strong computer skills (Internet & MS Office), with ability to maintain records using computerized system.
Effective negotiation skills, with ability to make sound decisions.
A valid British Columbia Driver’s License with a good driving record.
Must be able to work in an active, social atmosphere without being distracted.
Proficient with MS Office
Excellent time management and prioritization skills.
A positive attitude and works well in a team-oriented environment

Performance Expectations

Success in this role is measured by effective portfolio engagement, appointment creation, retention outcomes, and overall contribution to dealership sales objectives.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process

Grow Your Career at OpenRoad!

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Internet Sales Coordinator manages lease and finance portfolio retention strategies through proactive customer outreach and appointment coordination. This role handles inbound and outbound contacts to maximize vehicle sales and ensure a superior guest experience.

Requirements

Candidates should possess strong customer relation skills, proficiency in MS Office, and effective time management abilities. A valid British Columbia Driver’s License and a post-secondary degree are considered assets for this position.

Skills

Customer service
Sales
Lead generation
Appointment setting
Time management
Negotiation
Communication
Computer literacy
MS Office
Relationship management
Prospecting
Detail oriented
Self-motivation
Leadership
Automotive industry knowledge

Benefits

Discounted Vehicle Purchasing Program
RRSP matching
Referral bonuses
Extended health plan
Dental plan
Training and development
Internal promotion opportunities

Visa sponsorship

Not detected in the job text

Keywords

Internet Sales
Client Contact Centre
Automotive Retail
Portfolio Retention
Lead Management
Customer Experience
Sales Goals
Prospecting
Referral Networks
MS Office
British Columbia Driver’s License
Dealership
Vehicle Sales
Customer Outreach
Appointment Coordination
Retention Strategies

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