Lot Manager - OpenRoad Mazda Port Moody

DRIVING POSSIBILITIES.

Position: Lot Manager Status: Full-Time

Dealership: OpenRoad Mazda Port Moody Department: Sales

Compensation: $19 to $22 per hour

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events
  

The Lease & Portfolio Specialist supports the Sales Management team by executing lease and finance portfolio retention strategies, customer outreach, and appointment coordination. This role is responsible for the day-to-day management of assigned portfolio customers, with the objective of increasing retention, upgrade opportunities, and vehicle replacements.

Working closely with Sales Management and the Sales team, this role ensures consistent follow-up, proper timing of customer engagement, and effective coordination of opportunities generated through portfolio activity and service drive engagement.

ROLE & RESPONSIBILITIES:

• • Keep all vehicles clean and ready for delivery or display.
  • Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership).
  • Supervising and motivating Lot Associates.  
  • Washing and vacuuming vehicles.
  • Organizing the lot and bringing up cars for customers.
  • Greeting & interacting with customers with a professional manner when they drop off/pick up their vehicle.
  • Moves vehicles on the lot, and delivers them to customers as required.
  • Coordinate schedules for Lot Associates and Carwash.
  • Directing customers to the right personnel for further assistance.
  • Advising Pre-Owned Manager of any noted problems with used vehicles.
  • Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
  • This position will be expected to perform other duties as assigned by management.
  • OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Have an attention to detail and high quality control standards.
• Be able to work effectively against deadlines.
• Able to work in a productive, fast-paced environment
• Above average communication skills.
• Professional and positive attitude.
• Able to working effectively with Service Advisors, Parts Advisors, and Technicians
• Possess a valid British Columbia Driver’s License, ability to drive both manual and automatic transmission, and present a current copy of your driver’s abstract (ICBC driver’s record) for review.
  

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process

Grow Your Career at OpenRoad!

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.