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Added 11 mins ago
QN
Personal Support Worker - Russian speaking
Qualicare, North York
Toronto, ON
- $19 CAD / hour
- Part-time
After this week you will have the opportunity to pick up other clients/shifts with us as per your schedule.
Added 11 mins ago
TC
Senior Economic Development Officer
The City of Guelph
Guelph, ON
- Other
…1 Carden Street Work Mode: Hybrid (3 days a week in office)Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position Salary Range: $97,148.69-…
Added 11 mins ago
HR
Integration Specialist Developer
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Toronto, ON · Greater Toronto, ON
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Added 11 mins ago
HT
Technology Insight Assistant
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Markham, ON
- Contract
…long term vision of Huawei. This department offers a unique opportunity to leverage both technical and business…
Added 11 mins ago
Events & Field Marketing Manager
Rival Technologies
Vancouver, BC
…reserved for tenured employees who have developed extensive job knowledge and expertise within the…
Added 25 mins ago
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CrowdStrike
Toronto, ON
- Full-time
Added 25 mins ago
DB
Heavy Equipment Operator, Multi-Skilled, Mine Operations - Fixed-Term Contract Fly In/Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Contract
Ability to safely work 12-hour day and night shifts on a rotational basis; and
Added 25 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 25 mins ago
FA
Supply Chain Administrator
FTAI Aviation
Montreal, QC
- Full-time
Added 25 mins ago
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Manual QA Analyst
Altis
Mississauga, ON
- $60 to $70 CAD / hour
- Contract
…each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all…
Added 25 mins ago
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Technical Security Research Engineer
Pacer Group
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Job Title: Technical Security Research Engineer
Added 25 mins ago
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AI Security Research Engineer
Pacer Group
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Added 25 mins ago
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ERP Risk, Controls & Security Solutions Senior Associate
PwC Canada
Toronto, ON
- Full-time
A career in our Enterprise Technology Risk Solutions practice, within Risk Services, will provide you with the opportunity to assist clients in developing analytics and technology solutions…
Added 25 mins ago
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Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
Added 25 mins ago
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Sales Excellence and Planning Manager
Altis
Toronto, ON
- $150,000 to $160,000 CAD / year
- Full-time
This opportunity offers a balance of operational leadership and project delivery. You'll collaborate with Canadian and global teams, strengthen client servicing processes, and help…
Added 25 mins ago
PC
Administrative Assistant (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Job Description Summary Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking…
Added 25 mins ago
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Software Asset Manager(SAM) & Licensing Analyst
Scalian
Montreal, QC
- Full-time
At Scalian, people are at the heart of our priorities. By joining us, you will have the opportunity to achieve your professional goals in a collaborative and supportive environment.
Added 25 mins ago
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Financial Risk Management Senior Associate
PwC Canada
Toronto, ON
- Full-time
A career in our Financial Services Risk & Regulatory - Financial Risk Management practice will provide you with the opportunity to contribute to a variety of consulting and assurance…
Added 25 mins ago
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Intermediate Designer, Mechanical
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Thunder Bay, ON
- Full-time
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge/skills, and experience.
Added 25 mins ago
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Clinic Services Associate
Hearing Solutions
Ottawa, ON
- $40,000 to $50,000 CAD / year
- Full-time
…making a real difference in their lives. If you’re looking for a job where you can help others and grow, this is the role for…
Added 25 mins ago
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Sample Preparation Technician (General Labourer)
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Sudbury, ON · Greater Sudbury, ON
- $20.5 CAD / hour
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Added 25 mins ago
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Layout Design Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
The Must Haves
Added 25 mins ago
LS
IT Technical Writer - Contract - 19665
LRO Staffing
Ottawa, ON
- Contract
…must be permitted to work in Canada to be considered for this…
Added 25 mins ago
AI
ServiceNow Implementation Architect
Avanciers Inc.
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Job Title: ServiceNow Implementation Architect
Added 25 mins ago
PC
Manager, Internal Controls and Risk Management – Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time

OpenRoad Auto Group

Service Advisor - OpenRoad Honda

Brampton, ON, L6S 0C2, Canada

Compensation: from $50,000 to $90,000 annual · Full-time

Apply on orag.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: Compensation: from $50,000 to $90,000 annual
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

DRIVING POSSIBILITIES

Position: Service Advisor Employment Status: Full-Time

Dealership: OpenRoad Honda Department: Service

Compensation: from $50,000 to $90,000 annual

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Comprehensive extended health and dental plan (applicable for full-time positions only)
Strong focus on training, development, and internal promotion opportunities
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Be part of a culture that celebrates you through employee recognition programs and engagement events

SUMMARY:

The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and gross profit. The Service Advisor plays a key role in customer retention and satisfaction.

ROLE & RESPONSIBILITIES:

- Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders.
- Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented.
- Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders.
- Process all paperwork as jobs are completed.
- Review all repairs and changes with customer upon delivery of vehicle.
- Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required.
- Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed.
- Use service files to suggest additional repairs or services if required.
- Estimate costs and completion times, do not hesitate to ask Service Manager for assistance.
- Identify and give special attention to repeat repairs, assign original technician on all comeback jobs.
- Notify customers when backorder parts become available.
- Determine warranty coverage and verify repair date, mileage, etc.
- Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints.
- Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc.
- Arrange for alternate transportation as needed and manage loaner vehicles.
- Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad’s philosophies, policies and procedures.
- Maintain paperwork and ensure reception area is in a clean and orderly fashion.
- Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

- Working knowledge of automotive equipment.
- Knowledge of techniques of customer satisfaction and retention.
- Ability to maintain records and prepare reports using a computerized equipment maintenance system.
- Ability to work cooperatively with all levels of the organization.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to operate assigned equipment.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- A valid Ontario driver’s license, with a clean driving record.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]
We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on orag.bamboohr.com About employer

More about this job

Responsibilities

The Service Advisor is responsible for building strong customer relations and maximizing service sales to increase dealership profitability. They handle customer inquiries, write repair orders, monitor work-in-progress, and ensure high levels of customer satisfaction.

Requirements

Candidates must have a working knowledge of automotive equipment and the ability to use computerized maintenance systems. A valid Ontario driver’s license with a clean driving record is required.

Skills

Customer service
Repair order documentation
Scheduling
Cost estimation
Warranty coverage determination
Complaint resolution
Vehicle inspection
Communication
Computerized maintenance systems

Benefits

Discounted vehicle purchasing program
RRSP matching
Referral bonuses
Extended health plan
Dental plan
Training and development
Internal promotion opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Honda
Repair Orders
Customer Retention
CSI
Warranty
Vehicle Inspection
Dealership
Customer Satisfaction
Service Sales
Maintenance
Automotive Retail
Technical Documentation
Scheduling

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Work requirements

Jobs in Canada