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Added 16 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, eLearning and Development, the incumbent provides leadership and support in the development, delivery and just-in-time support of R3 training solutions for…
Added 16 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 16 mins ago
TS
Heavy Equipment Mechanic 421A
TalentSphere Staffing Solutions
Guelph, ON
- Full-time
Salary: $35-$45/hour or more (based on experience), overtime, truck, gas card, pension, benefits, RRSP matching, day shift Job # 16818181
Added 16 mins ago
FB
Regional Account Manager
Fashion Biz
Richmond Hill, ON
- Full-time
The Regional Account Manager is a full-time, hybrid role based in Richmond Hill, ON, with flexibility as you will be on the road interacting with customers. In this role, the individual…
Added 16 mins ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Added 16 mins ago
SL
Manager, Sun Life Asset Management Finance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being,…
Added 16 mins ago
SL
Manager, Sun Life Asset Management Finance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being,…
Added 31 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
Process orders, enter purchase orders, manage order entry and credits/RMAs, monitor backorders, track orders, confirm product availability, and coordinate logistics to ensure on-time…
Added 31 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
Process orders, enter purchase orders, manage order entry and credits/RMAs, monitor backorders, track orders, confirm product availability, and coordinate logistics to ensure on-time…
Added 31 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
Process orders, enter purchase orders, manage order entry and credits/RMAs, monitor backorders, track orders, confirm product availability, and coordinate logistics to ensure on-time…
Added 31 mins ago
OA
Automotive Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
Added 31 mins ago
OA
Service Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Estimate costs and completion times, do not hesitate to ask Service Manager for assistance.
Added 31 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, eLearning and Development, the incumbent provides leadership and support in the development, delivery and just-in-time support of R3 training solutions for…
Added 31 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 45 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 46 mins ago
FH
Senior Operations Manager, Housekeeping
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Must have a passion for housekeeping
Added 46 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 46 mins ago
6
Construction Project Manager
6ixBuild
East Gwillimbury, ON
- Full-time
Must Have Qualifications
Added 46 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 46 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 46 mins ago
Sales Manager - Maternity Leave Replacement
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Sales Manager is the main contact for a group of customers and operators and is responsible for the overall sales strategy. This includes collaborating with the product team and giving…
Added 46 mins ago
WS
Warehouse & Production Manager
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
The Warehouse & Production Manager is the operational leader of our Montreal (Pointe-Claire) site and a key contributor to our North American supply chain performance. This role is part of…
Added 46 mins ago
TH
Tool Rental Sales Part Time - BRAMPTON S
The Home Depot
Brampton, ON
- Part-time
…on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their…
Added 46 mins ago
TH
Sales Part Time
The Home Depot
New Minas, NS
- Part-time
…on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their…
Added 46 mins ago
TH
Plumbing and Electrical Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
…on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their…

OpenRoad Auto Group

Service Advisor - OpenRoad Honda

Brampton, ON, L6S 0C2, Canada

Compensation: from $50,000 to $90,000 annual · Full-time

Apply on orag.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: Compensation: from $50,000 to $90,000 annual
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

DRIVING POSSIBILITIES

Position: Service Advisor Employment Status: Full-Time

Dealership: OpenRoad Honda Department: Service

Compensation: from $50,000 to $90,000 annual

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Comprehensive extended health and dental plan (applicable for full-time positions only)
Strong focus on training, development, and internal promotion opportunities
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Be part of a culture that celebrates you through employee recognition programs and engagement events

SUMMARY:

The Service Advisor performs a combination of duties to increase customer satisfaction by building strong customer relations and increases profitability by maximizing service sales and gross profit. The Service Advisor plays a key role in customer retention and satisfaction.

ROLE & RESPONSIBILITIES:

- Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders.
- Ensure repair orders and all paperwork is legibly and accurately completed, with all customer requests or points of concern documented.
- Obtain all customer (including signature) and vehicle data and fill in required spaces on all repair orders.
- Process all paperwork as jobs are completed.
- Review all repairs and changes with customer upon delivery of vehicle.
- Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required.
- Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised. Notify customers if delays are expected or additional work is needed.
- Use service files to suggest additional repairs or services if required.
- Estimate costs and completion times, do not hesitate to ask Service Manager for assistance.
- Identify and give special attention to repeat repairs, assign original technician on all comeback jobs.
- Notify customers when backorder parts become available.
- Determine warranty coverage and verify repair date, mileage, etc.
- Resolve all customer complaints for a win/win outcome. Implement/suggest preventative measures to reduce number of complaints.
- Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc.
- Arrange for alternate transportation as needed and manage loaner vehicles.
- Work to improve dealership CSI and general customer satisfaction in accordance with OpenRoad’s philosophies, policies and procedures.
- Maintain paperwork and ensure reception area is in a clean and orderly fashion.
- Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

- Working knowledge of automotive equipment.
- Knowledge of techniques of customer satisfaction and retention.
- Ability to maintain records and prepare reports using a computerized equipment maintenance system.
- Ability to work cooperatively with all levels of the organization.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to operate assigned equipment.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- A valid Ontario driver’s license, with a clean driving record.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]
We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply on orag.bamboohr.com About employer

More about this job

Responsibilities

The Service Advisor is responsible for building strong customer relations and maximizing service sales to increase dealership profitability. They handle customer inquiries, write repair orders, monitor work-in-progress, and ensure high levels of customer satisfaction.

Requirements

Candidates must have a working knowledge of automotive equipment and the ability to use computerized maintenance systems. A valid Ontario driver’s license with a clean driving record is required.

Skills

Customer service
Repair order documentation
Scheduling
Cost estimation
Warranty coverage determination
Complaint resolution
Vehicle inspection
Communication
Computerized maintenance systems

Benefits

Discounted vehicle purchasing program
RRSP matching
Referral bonuses
Extended health plan
Dental plan
Training and development
Internal promotion opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Honda
Repair Orders
Customer Retention
CSI
Warranty
Vehicle Inspection
Dealership
Customer Satisfaction
Service Sales
Maintenance
Automotive Retail
Technical Documentation
Scheduling

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Work requirements

Jobs in Canada