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Added 9 mins ago
Program Manager
Collabera
Vancouver, BC · Greater Vancouver Metropolitan Area
$60 to $61 CAD / hour
Contract
We are looking for a Junior Program Manager to support enterprise initiatives focused on application integration, release management, project execution, and operational efficiency. This…
Added 9 mins ago
Co-op Engineering Student, Land Development
R.V. Anderson Associates Limited
Burlington, ON
Full-time
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Added 9 mins ago
Registered Nurse or Registered Practical Nurse
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…community to care for patients in various settings with the support of RNs and RPNs for more complex patients. You will work with patients of all ages with differing complexity of care…
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Registered Nurse or Registered Practical Nurse
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Co-op Engineering Student, Land Development
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Co-op Engineering Student, Land Development
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Customer Service Specialist
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Added 10 mins ago
RECE/DA Before & After School Educator
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Support children as they transition from home to program, including self-regulation and social engagement
Added 10 mins ago
RECE/DA Before & After School Educator
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
Part-time
Support children as they transition from home to program, including self-regulation and social engagement
Added 10 mins ago
Support Worker
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
Part-time
Assist with classroom or program activities as required, while providing personalized support for assigned children
Added 10 mins ago
Support Worker
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
Part-time
Assist with classroom or program activities as required, while providing personalized support for assigned children

OpenRoad Auto Group

Service to Sales Team Member- OpenRoad Audi Boundary

Burnaby, BC, V5C 0J4, Canada

Pay: Compensation: $60,00 - $72,000+ per annum
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

DRIVING POSSIBILITIES

Position: Service to Sales Team Member

Status: Full-Time

Dealership: OpenRoad Audi Boundary Department: Sales

Compensation: $60,00 - $72,000+ per annum

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Comprehensive extended health and dental plan (applicable for full-time positions only)
Strong focus on training, development, and internal promotion opportunities
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

Facilitate the Dealership’s Goal of Appraising the vehicles and communicating a client’s Ownership Options to 90% of the Service Clients who bring their vehicle in for service. This role also includes follow-up duties on each of these opportunities to the Dealership’s Standard.
Provide exceptional customer service and determine each prospective client’s vehicle needs by asking questions and listening.
Demonstrate to clients not only the value of their current vehicle, but also the value of them considering an upgrade to their vehicle.
Facilitate Purchase Paperwork of a client’s vehicle on the Company’s behalf based on approved Appraisal values provided by CVA and confirmed by the sales manager on duty.
Pass off clients who are interested in upgrading their vehicle to a newer one to the sales team and ensure a seamless handoff.
Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in all product training available.
Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.
Ensure Clients happiness to give the dealership the best opportunity at retaining this client’s business moving forward.
Set goals for each month’s productivity; plan and organize how to reach those objectives.
Attend Department Meetings as Required
Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
The ability to work effectively with all levels of the organization.
Strong computer skills (internet & MS Office), with ability to maintain records using computerized system.
A Current VSA MDC License (or the willingness to obtain one)
Strong Time Management & Prioritization Skills
Strong Customer Service Skills.
A valid British Columbia Driver’s License with a good driving record.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process

Grow Your Career at OpenRoad!

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Service to Sales Team Member facilitates vehicle appraisals and communicates ownership options to service clients to drive sales opportunities. They are responsible for providing exceptional customer service, managing purchase paperwork, and ensuring a seamless handoff to the sales team.

Requirements

Candidates must possess strong interpersonal and computer skills, along with a valid British Columbia driver's license and a good driving record. A current VSA MDC license is required or must be obtained upon hiring.

Skills

Customer service
Interpersonal skills
Time management
Prioritization
Communication
Computer skills
MS Office
Sales
Vehicle appraisal
Closing techniques
Professionalism

Benefits

Discounted vehicle purchasing program
RRSP matching
Referral bonuses
Extended health plan
Dental plan
Training and development
Employee recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Sales
Customer Experience
Vehicle Appraisal
Dealership
Retail
MS Office
VSA MDC License
Customer Retention
Product Training
Inventory Management
Relationship Management
Professionalism

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