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Added 43 mins ago
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OpenTable

Cash & Collections Analyst (Temp - Hybrid)

Toronto, ON, Canada

Experience: 2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operations.
Posting language: English
Posted: Sep 30, 2026

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Original job description

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

As a Cash & Collections Analyst, you will manage global cash receipts and drive accounts receivable collection efforts to ensure optimal cash flow and financial stability. In this role, you will collaborate closely with cross-functional teams like Sales, Billing, and Accounting to resolve customer payment discrepancies and streamline financial operations. You will also leverage modern financial systems and automation tools to optimize daily workflows and improve process scalability. Your work will directly protect customer relationships while maintaining complete, accurate financial records across global operations.

Responsibilities

Manage global cash receipt postings and execute targeted collection outreach to maintain low past-due balances and ensure accurate account reconciliations.
Collaborate with Sales, Billing, Support, and Accounting teams to investigate and resolve payment blockers, account disputes, and cash application discrepancies.
Analyze account aging, payment trends, and financial risk to prioritize high-impact follow-ups and recommend proactive risk-mitigation strategies.
Support month-end close operations, account reconciliations, and reporting while ensuring rigorous documentation and internal control standards.
Identify process inefficiencies and support automation initiatives by testing, documenting, and implementing workflows using ERP, CRM, and approved AI tools.
Maintain clear, cross-functional communication and hand-offs across global time zones to ensure consistent, scalable finance operations.

Minimum Qualifications

2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operations.
Experience performing financial reconciliations, reviewing account aging, and managing customer account records.
Proficiency in Microsoft Excel, including experience using pivot tables, lookups, and data filters for analysis.
Demonstrated ability to communicate financial information clearly and resolve account issues professionally with internal and external stakeholders.
Experience utilizing AI-enabled tools or workflow automation to streamline routine finance and accounting tasks.

Preferred Qualifications

Hands-on experience using ERP and CRM systems such as NetSuite and Salesforce.
Proven ability to manage competing priorities, meet strict deadlines, and navigate complex customer escalations effectively.
Strong problem-solving and process-improvement skills with a track record of identifying gaps and enhancing operational efficiency.

This posting is for an existing vacancy.

Benefits and Perks

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:

Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:

Development Dollars
Leadership development
Access to thousands of on-demand e-learnings

Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week - giving employees the best of both worlds: in-person collaboration and flexibility.

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $75,000.00 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve - and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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More about this job

Responsibilities

The Cash & Collections Analyst manages global cash receipts and drives accounts receivable collection efforts to ensure financial stability. They collaborate with cross-functional teams to resolve payment discrepancies and support month-end close operations and automation initiatives.

Requirements

Candidates must have at least 2 years of professional experience in B2B collections, accounts receivable, or finance operations. Proficiency in Microsoft Excel and experience with financial reconciliations and ERP/CRM systems are required.

Skills

B2B collections
Accounts receivable
Cash application
Finance operations
Financial reconciliations
Account aging
Microsoft Excel
Pivot tables
Data analysis
NetSuite
Salesforce
Workflow automation
Problem-solving
Process improvement
Communication

Benefits

Work from anywhere for 20 days per year
Company-paid therapy sessions
Headspace subscription
Annual company-wide week off
Paid parental leave
Paid vacation
Paid volunteer time
Development dollars
Leadership development
On-demand e-learnings
Travel discounts
Employee resource groups
Private health and dental insurance
Life and disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Cash & Collections
Accounts Receivable
Financial Reconciliations
NetSuite
Salesforce
ERP
CRM
Automation
AI tools
Month-end close
B2B
Financial risk
Data analysis
Pivot tables
Process scalability
Internal controls
Global operations
Payment discrepancies
Account aging
Finance

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