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Added 20 mins ago
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OpenTable

Senior Business Systems Analyst

Toronto, ON, Canada

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Job details

Experience: 3+ years of finance systems experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

This is a Toronto based hybrid 2x/week in office position.

About OpenTable:

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

The Senior Business Systems Analyst will join the Enterprise Systems Team within the Technology Operations organization and help build and deliver projects to increase business efficiency and automate global teams’ business processes. This individual will partner with finance, business, analytics, product, and engineering and manage several financial applications, configuring and building system enhancements, troubleshooting issues, and providing operational support to finance partners.

This is a Toronto based hybrid 2x/week in office position.

This position has responsibilities providing system improvements and operational support for monthly financial close cycles, so flexible work hours will be required to coordinate with global tasks and teams.

In this role, you will:

Monitor system performance across multiple financial applications, maintain system documentation, provide administrative support, and provide user support for bug fixes and future enhancements.
Work closely with the finance and engineering teams to understand functional requirements, system implementation and execute end-to-end integration testing
Ensure accuracy and alignment with partner requirements and oversee user acceptance testing.
Strive to become the system domain expert, find new opportunities for process improvements, dig deep into requests, and determine partner needs to solve problems.
Ensure that incidents get resolved in an efficient and timely manner.
Learn and use tools such as NetSuite, Salesforce, SoftCo, Expensify, Celigo, Nolan as well as custom built applications and integrations.
Ensure strict alignment on compliance and control requirements, especially handling sensitive financial data and supporting IT SOX audits.

Please apply if you have:

Bachelor’s Degree or equivalent experience, preferably with an engineering/technical background.
3+ years of finance systems experience.
Technical skills with prior hands-on experience with financial systems such as ERP, AP Automation, AR Receivables, Travel and Expense, Enterprise O2C, R2R, P2P integration platforms.
Previous experience with Netsuite is strongly preferred.
Supported monthly financial close and have expertise in financial processes related to order to cash, procure to pay and record to report domains.
Critical thinking and strong analytical skills, with great attention to detail and commitment to data accuracy, adherence to data governance and control requirements.
Strong verbal and written communication skills and ability to partner effectively with cross-functional teams.
Eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future.

Benefits and Perks

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $102,000-$133,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve - and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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More about this job

Responsibilities

The Senior Business Systems Analyst will manage financial applications, configure system enhancements, and provide operational support for global business processes. They will partner with finance and engineering teams to ensure system performance, data accuracy, and compliance with SOX audits.

Requirements

Candidates must have a bachelor's degree and at least 3 years of experience with financial systems like ERP and integration platforms. Strong analytical skills, proficiency in NetSuite, and the ability to support monthly financial close cycles are required.

Skills

Financial systems
NetSuite
Salesforce
SoftCo
Expensify
Celigo
Nolan
ERP
AP automation
AR receivables
O2C
R2R
P2P
Integration platforms
Data governance
SOX audits

Benefits

Work from anywhere for up to 20 days per year
Company-paid therapy sessions
Headspace subscription
Annual company-wide week off
Paid parental leave
Paid vacation
Paid volunteer time
Development dollars
Leadership development
On-demand e-learnings
Travel discounts
Employee resource groups
Private health and dental insurance
Life and disability insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Senior Business Systems Analyst
Finance
Technology Operations
NetSuite
Salesforce
SoftCo
Expensify
Celigo
Nolan
ERP
AP Automation
AR Receivables
O2C
R2R
P2P
Integration Platforms
SOX Audits
Financial Close
Data Governance
System Administration
Business Process Automation
Engineering
Technical Support
Cross-functional Collaboration
Compliance
Financial Data
User Acceptance Testing
System Documentation
Operational Support
Hybrid Work

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