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Added 2 months ago
Enterprise Support Engineer I
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Full-time
Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow…
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OpenTable

System Engineer I

Toronto, ON, Canada

Experience: Minimum of 5 years of relevant hands-on experience implementing and maintaining MDM products like Intune, Jamf, or Iru.
Posting language: English
Posted: Aug 26, 2026

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Original job description

About Us

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Role

We seek a System Engineer I specializing in device management to join our Corporate IT team. The ideal candidate administers macOS and Windows device management systems, has strong scripting expertise, maintains compliance and security policies, and handles a variety of endpoint management tasks in their current or prior roles. Responsibilities include improving endpoint lifecycle management, security, and metrics, as well as addressing incidents related to compliance, patching, and integration issues.

The System Engineer (EPM) will lead projects, provide strategy, insure system reliability and mentor team members on EPM systems. The ideal candidate demonstrates technical confidence, communication mastery and tactical acumen.

If you're solution-oriented, comfortable learning new technology, and passionate about continuous improvement - we are looking for someone like you. This posting is for an existing vacancy.

Responsibilities:

Global Fleet Management of macOS & Windows Devices
Security and Compliance Policy Management
Incident Response
Integration and Automation with directory systems and third-party tools
Asset and Metrics Management
Planning & Contributing to Agile Scrum Team

Minimum Qualifications

Minimum of 5 years of relevant hands-on experience implementing and maintaining MDM products like Intune, Jamf, or Iru.
Programming skills (sh, bash, ps, python).
Proficiency in Application distribution, Security controls and compliance, User and Device management, Tenant Administration.
Hands-on experience with Entra ID, and Okta.
Strong working experience with the standard operating systems, including Windows, macOS, Linux, or Unix.
Strong understanding of compliance and security policies.
Experience in vulnerability and patch management, and device posture assessments.
Excellent problem-solving skills and ability to handle technical incidents.
Strong communication skills and ability to work collaboratively with cross-functional teams.
Superior troubleshooting skills, resourcefulness, desire, and ability to learn new technologies.
Strong analytical and communication (both oral and written) abilities.
Dedicated team player able to build consensus and negotiate.
Ability to manage simultaneous assignments and priorities.

Preferred Qualifications

BSc degree in Computer Science.
Jamf 400 or equivalent Certifications for Systems Administrators, such as Microsoft Certified Solutions Expert.
Experience using Intune MDM / Google MDM / Jamf MDM / Iru MDM.
Patch Manager Plus or similar Patch Management tools.
Amazon Workspaces, Laptop PAM (BeyondTrust), LAPS, Remote Assist Tools, Asset Management Quarterly Process, Security & Compliance Policy Maintenance, Zero Trust Access System (Island Browser, Device Certificates), Device Software Inventory, Device Security Compliance Metrics.
Okta workforce identity certifications, such as Okta Certified Administrator.
Experience with cloud-based VDI solutions.
Familiarity with Apple Business Management and Apple Enterprise Services.
macOS Shell Expertise
Strong scripting experience in Python, Shell, or similar.
Networking

Benefits and Perks

Generous paid vacation + time off for your birthday
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Paid volunteer time
Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week - giving employees the best of both worlds: in-person collaboration and flexibility.

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $70,000 - $90,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve - and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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More about this job

Responsibilities

Manage the global fleet of macOS and Windows devices, focusing on security, compliance, and endpoint lifecycle management. Lead projects to improve system reliability, automate integrations with directory systems, and mentor team members on EPM systems.

Requirements

Requires at least 5 years of experience with MDM products and proficiency in scripting languages like Python or Bash. Candidates should have strong expertise in Entra ID, Okta, and managing security policies across multiple operating systems.

Skills

MDM
Intune
Jamf
Iru
Python
Bash
Entra ID
Okta
Windows
macOS
Linux
Vulnerability Management
Patch Management
Endpoint Management
Scripting
Network Security

Benefits

Paid Vacation
Birthday Time Off
Remote Work Flexibility
Company-paid Therapy Sessions
Headspace Subscription
Annual Company-wide Week Off
Paid Parental Leave
Paid Volunteer Time
Development Dollars
Leadership Development
E-learning Access
Travel Discounts
Employee Resource Groups
Private Health and Dental Insurance
Life and Disability Insurance
Flexible Spending Account
Retirement Benefits
Paid Sick Leave
Medical Leave
Bereavement Leave
Floating Holidays
Paid Holidays
Annual Bonus
Equity Grant

Visa sponsorship

Not detected in the job text

Keywords

Intune
Jamf
Iru
Python
Bash
Entra ID
Okta
macOS
Windows
Linux
Unix
MDM
Endpoint Management
Vulnerability Management
Patch Management
Zero Trust
Island Browser
Apple Business Manager
Apple Enterprise Services
VDI
Amazon Workspaces
BeyondTrust
LAPS
Agile
Scrum
Asset Management
Device Posture
Tenant Administration
Security Compliance
System Engineering

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