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TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
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TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
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Senior Manager, Data Governance (36122)
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Toronto, ON
- Full-time
…delivering accessible financial solutions through its technology, operations, and customer-focused…
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Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
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UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
The Cumming School of Medicine invites applications for a Manager, Operations and Impact. This Full-time Fixed Term position is for approximately 6 months (based on length of grant…
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Senior Manager, Investment Distribution Management - JFL Equity Research
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- Full-time
The Senior Manager, Investment Distribution Management, is responsible for designing and executing strategies that support the distribution of equity mandates managed by Jarislowsky…
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Civil Junior Estimator
Dawson Group
Kamloops, BC
- Full-time
…permanent, full-time position of Junior Estimator, reporting to the Manager Operations. To be considered for this role, you should have effective interpersonal skills, a collaborative…
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Toronto, ON
- Full-time
…cutting-edge platforms and tailored services that power the daily operations of 700 leading financial institutions. As a global, multicultural company with over 45 nationalities represented…
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Insurance Associate
Odlum Brown
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HR & Admin Generalist - POPJOY Retail
IGG.com Canada
Vancouver, BC
- Full-time
…leading global game developer and publisher, with studios and operations across China, the Philippines, Singapore, the United States, and Canada, where IGG established its Canadian studio…
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Bilingual Facility Services Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 30 mins ago
B&
Administrative Assistant
Black & McDonald Limited
Toronto, ON · Scarborough, ON
- $47,500 to $57,500 CAD / year
- Full-time
The Subcontract Administrator is located in Scarborough and typically reports directly to the Subcontract Manager. Their primary focus is assisting in subcontract management under the…
Added 30 mins ago
AC
Chef De Projet Flux De Matériel/ Project Manager (Material Flow)
Aston Carter
Saint-Eustache, QC
- $38 to $45 CAD / hour
- Contract
…initiatives de logistique et de flux de matériel dans lensemble des opérations de fabrication. Lobjectif principal consiste à optimiser et encadrer le mouvement des matériaux, depuis la…
Added 30 mins ago
NI
Child Care Manager
North Island Métis
Campbell River, BC
- Full-time
NIMA is seeking an experienced Child Care Manager to support the development and opening of our new 61-space child care centre in Campbell River and provide leadership for its ongoing…
Added 30 mins ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
This position works collaboratively with units both within and external to the School of Nursing to oversee the daily operations and processes of moving from prospective student, to…
Added 30 mins ago
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Manager
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 30 mins ago
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Senior Analyst, Compliance Monitoring – Load Settlement
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Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Transmission Tariff & Load Settlements, the Senior Analyst, Compliance Monitoring - Load Settlement is a key member of a collaborative team responsible for…
Added 30 mins ago
R&
IT Project Manager – MPW Replat
Robertson & Company Ltd.
Waterloo, ON
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Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 30 mins ago
AP
Tech Lead
Accommodations Plus International
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- $130,000 to $140,000 CAD / year
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…and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term…
Added 45 mins ago
AC
Customer Manager
Aston Carter
Longueuil, QC
- $45 to $60 CAD / hour
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Diplôme universitaire en ingénierie, chaîne d'approvisionnement ou opérations.
Added 1 hour ago
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Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 1 hour ago
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Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
Bachelor's degree in Finance, Business Administration, Accounting, Economics, or a related discipline, and minimum of 5 years of experience in custody services, custody operations,…
Added 1 hour ago
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Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 1 hour ago
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Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…

OpenText

Billing Coordinator

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum 2 years of relevant experience, ideally in global billing within software, services, or high-tech, or relevant education.
Posting language: English
Posted: Oct 30, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will bring strong customer service, problem-solving and business partnering skills to work with Sales, Billing Specialists, Revenue, Collections and other key stakeholders, ensuring order processing and billing deliver against our KPIs, including time to invoice and invoice accuracy. You are a collaborative team player who thrives on continuous improvement and is curious about how AI and automation can make our work faster, smarter and more accurate. Integrations, system transformation and new regulatory requirements are a way of life at OpenText, so you embrace change in your everyday approach to delivering on our Billing mandate.

What The Role Offers

Process orders and invoices accurately and on time, interpret legal agreements and purchase orders, confirm revenue recognition criteria, and support billing and cash collection targets.
Troubleshoot order and billing issues, respond to stakeholder inquiries, and support smooth month-end and quarter-end close.
Ensure compliance with internal controls, SOX, audit, e-invoicing, tax, and country-specific invoicing and government reporting requirements.
Use Microsoft Copilot and AI agents to research billing questions, summarize contracts and correspondence, identify at-risk orders, and automate routine tasks while validating outputs for accuracy and compliance.
Support continuous improvement, automation, AI, and system transformation initiatives, including ERP consolidation, integrations, and post-go-live stabilization.
Deliver on other priorities supporting Billing delivery excellence.
University or college education in a relevant discipline, with Finance or Accounting considered an asset, or equivalent practical experience.

What You Need To Succeed

Minimum 2 years of relevant experience, ideally in global billing within software, services, or high-tech, or relevant education.
Working knowledge of accounting principles, revenue recognition, ERP and billing systems, with SAP strongly preferred; Microsoft 365 required and Salesforce an asset.
Experience reviewing legal agreements and exposure to e-invoicing or country-specific invoicing requirements are assets.
Confident use of generative AI tools such as Microsoft Copilot to draft, summarize, analyze, and research information, with the ability to write effective prompts and validate outputs for accuracy, completeness, compliance, privacy, and confidentiality.
Interest or experience with AI agents and automation tools such as Copilot Studio and Power Automate is an asset.
Strong Excel and data analysis skills, with the ability to identify trends, exceptions, and billing risks.
Strong customer service, communication, organizational, and prioritization skills, with the ability to communicate clearly and concisely; multilingual skills are an asset.
Detail- and results-oriented self-starter who can work under tight period-end deadlines and effectively collaborate with a global, multi-site team across time zones.
Growth mindset with a willingness to embrace change, new technology, continuous learning, and billing process improvement.

ONE LAST THING

At OpenText, we're more than a technology company. We're a global team united by trust, accountability and a shared commitment to delivering exceptional results. When you join the Billing Operations team, you'll become part of a collaborative, supportive environment where your ideas are valued, your growth is encouraged and your contributions have a meaningful impact on our customers and business.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $53,040 - $79,560; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Process orders and invoices accurately and on time, interpret agreements and purchase orders, support revenue recognition and billing targets, and resolve billing issues. Ensure compliance with controls and invoicing requirements, support period-end close, and contribute to AI-enabled automation and billing system improvements.

Requirements

Requires at least two years of relevant experience or relevant education, with a background in global billing preferred and finance or accounting education considered an asset. Candidates should have knowledge of accounting, revenue recognition, ERP and billing systems, strong Excel and communication skills, and the ability to use AI tools responsibly while meeting deadlines and collaborating across teams.

Skills

Billing Operations
Order Processing
Invoice Accuracy
Revenue Recognition
Accounting Principles
ERP Systems
SAP
Microsoft 365
Salesforce
Microsoft Copilot
Generative AI
Prompt Writing
Excel
Data Analysis
E-Invoicing
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Billing Operations
Order-To-Cash
Order Processing
Invoice Accuracy
Revenue Recognition
Cash Collection
Month-End Close
Quarter-End Close
Internal Controls
SOX
Auditing
E-Invoicing
Tax Compliance
Government Reporting
Microsoft Copilot
Generative AI
AI Agents
Copilot Studio
Power Automate
ERP Consolidation
System Integrations
SAP
Microsoft 365
Salesforce
Excel
Data Analysis
Contract Review
Billing Systems
Process Improvement
Automation

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