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Project Support Coordinator - 1 year contract
EXP
Burnaby, BC
- Full-time
Experience supporting engineering, consulting, architecture, construction, or professional services projects is considered an asset. Strong organizational and time management skills.
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Added 14 mins ago
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Housing Coordinator
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Fort McMurray, AB
- Full-time
Housing With Supports is a program that provides both rent subsidies, as well as the assignment of a Housing Coordinator who provides Intensive Case Management and connections to community…
Added 15 mins ago
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Inventory Control Logistics Coordinator
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Belleville, ON
- Full-time
As an Inventory Control Logistics Coordinator, you’ll play a key role in supporting inventory accuracy, warehouse efficiency, and smooth logistics operations across the Belleville plant.…
Added 15 mins ago
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Scheduling Coordinator – Edmonton (Full-Time)
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- Full-time
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Scheduling Coordinator – Hamilton (Full-Time)
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Scheduling Coordinator - Care Access Representative - Hamilton (Full-Time)
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Training & Events Coordinator
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Calgary, AB
- Full-time
Familiarity with Learning Management, Customer Relations, and/or Records Management systems; specifically administering Zoom, Teams, Absorb, GoToWebinar, Articulate/Storyline/Rise,…
Added 29 mins ago
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Coordinateur (e) d'inventaire
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- Full-time
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Property Coordinator 1 - Indigenous Land Services
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Independently prepares standard documents related to the acquisition, disposition, lease and management of BC Hydro’s property interests. Drafts non-standard clauses for review by Property…
Added 29 mins ago
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Scheduling Coordinator – Hamilton (Full-Time)
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Hamilton, ON
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Added 44 mins ago
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Leasing Coordinator
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Calgary, AB
- Full-time
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Added 44 mins ago
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Coordinator, Sales Initiatives & Development
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Added 59 mins ago
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Document Control Coordinator (Nuclear)
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The Document Control Coordinator is located in Pickering and Bowmanville and typically reports directly to the Quality Assurance Director. This is a vital support role within the Quality…
Added 59 mins ago
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Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
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Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 59 mins ago
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Safety Coordinator
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We are looking for an experienced Safety Coordinator to join our team and help maintain and continuously improve an exceptional safety program across our field and construction operations.…
Added 59 mins ago
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Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
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…communicates directly with applicants. The Undergraduate Admissions Coordinator participates in activities that provide information to applicants and current students with regards to the…
Added 59 mins ago
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Housing Coordinator
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- Full-time
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Added 59 mins ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Job Title: Talent Acquisition Enhancement Coordinator
Added 1 hour ago
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Coordinator, Facilities Planning Projects
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Relevant experience in project coordination, facilities management, office fit-out, construction or a corporate environment is a definite asset.
Added 1 hour ago
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Service and Inventory Coordinator
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Ottawa, ON · Nepean, ON
- Full-time
Added 1 hour ago
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Purchasing Coordinator - Bilingual
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The Purchasing Coordinator is responsible for the timely, accurate, and cost-effective procurement of service parts, equipment, and operating materials across assigned regions. This role…
Added 1 hour ago
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Project Coordinator
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- Full-time
Proficiency with Microsoft Office, particularly Excel. Experience with SharePoint, MS Projects or Project management systems is an asset.
Added 1 hour ago
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Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
The Clinical Coordinator, Alternate Hospital Facilities (AHF), is a key clinical leadership position within Southlake Health's Community Programs portfolio, responsible for overseeing and…
Added 1 hour ago
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Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…global public policy program. The School also provides program management, student advising, and administrative support for faculty research, special projects and initiatives, and hosts…
Added 1 hour ago
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Billing Coordinator
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…

OpenText

Billing Coordinator

Waterloo, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum 2 years of relevant experience, ideally in global billing within software, services, or high-tech, or relevant education.
Posting language: English
Posted: Oct 30, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will bring strong customer service, problem-solving and business partnering skills to work with Sales, Billing Specialists, Revenue, Collections and other key stakeholders, ensuring order processing and billing deliver against our KPIs, including time to invoice and invoice accuracy. You are a collaborative team player who thrives on continuous improvement and is curious about how AI and automation can make our work faster, smarter and more accurate. Integrations, system transformation and new regulatory requirements are a way of life at OpenText, so you embrace change in your everyday approach to delivering on our Billing mandate.

What The Role Offers

Process orders and invoices accurately and on time, interpret legal agreements and purchase orders, confirm revenue recognition criteria, and support billing and cash collection targets.
Troubleshoot order and billing issues, respond to stakeholder inquiries, and support smooth month-end and quarter-end close.
Ensure compliance with internal controls, SOX, audit, e-invoicing, tax, and country-specific invoicing and government reporting requirements.
Use Microsoft Copilot and AI agents to research billing questions, summarize contracts and correspondence, identify at-risk orders, and automate routine tasks while validating outputs for accuracy and compliance.
Support continuous improvement, automation, AI, and system transformation initiatives, including ERP consolidation, integrations, and post-go-live stabilization.
Deliver on other priorities supporting Billing delivery excellence.
University or college education in a relevant discipline, with Finance or Accounting considered an asset, or equivalent practical experience.

What You Need To Succeed

Minimum 2 years of relevant experience, ideally in global billing within software, services, or high-tech, or relevant education.
Working knowledge of accounting principles, revenue recognition, ERP and billing systems, with SAP strongly preferred; Microsoft 365 required and Salesforce an asset.
Experience reviewing legal agreements and exposure to e-invoicing or country-specific invoicing requirements are assets.
Confident use of generative AI tools such as Microsoft Copilot to draft, summarize, analyze, and research information, with the ability to write effective prompts and validate outputs for accuracy, completeness, compliance, privacy, and confidentiality.
Interest or experience with AI agents and automation tools such as Copilot Studio and Power Automate is an asset.
Strong Excel and data analysis skills, with the ability to identify trends, exceptions, and billing risks.
Strong customer service, communication, organizational, and prioritization skills, with the ability to communicate clearly and concisely; multilingual skills are an asset.
Detail- and results-oriented self-starter who can work under tight period-end deadlines and effectively collaborate with a global, multi-site team across time zones.
Growth mindset with a willingness to embrace change, new technology, continuous learning, and billing process improvement.

ONE LAST THING

At OpenText, we're more than a technology company. We're a global team united by trust, accountability and a shared commitment to delivering exceptional results. When you join the Billing Operations team, you'll become part of a collaborative, supportive environment where your ideas are valued, your growth is encouraged and your contributions have a meaningful impact on our customers and business.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $53,040 - $79,560; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Process orders and invoices accurately and on time, interpret agreements and purchase orders, support revenue recognition and billing targets, and resolve billing issues. Ensure compliance with controls and invoicing requirements, support period-end close, and contribute to AI-enabled automation and billing system improvements.

Requirements

Requires at least two years of relevant experience or relevant education, with a background in global billing preferred and finance or accounting education considered an asset. Candidates should have knowledge of accounting, revenue recognition, ERP and billing systems, strong Excel and communication skills, and the ability to use AI tools responsibly while meeting deadlines and collaborating across teams.

Skills

Billing Operations
Order Processing
Invoice Accuracy
Revenue Recognition
Accounting Principles
ERP Systems
SAP
Microsoft 365
Salesforce
Microsoft Copilot
Generative AI
Prompt Writing
Excel
Data Analysis
E-Invoicing
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Billing Operations
Order-To-Cash
Order Processing
Invoice Accuracy
Revenue Recognition
Cash Collection
Month-End Close
Quarter-End Close
Internal Controls
SOX
Auditing
E-Invoicing
Tax Compliance
Government Reporting
Microsoft Copilot
Generative AI
AI Agents
Copilot Studio
Power Automate
ERP Consolidation
System Integrations
SAP
Microsoft 365
Salesforce
Excel
Data Analysis
Contract Review
Billing Systems
Process Improvement
Automation

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