Jobs in Canada

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Added 6 mins ago
S
Research Assistant (SRI) - Evaluative Clinical Sciences - Temporary Full-Time 2026-19284 (2026-19284)
Sunnybrook
Toronto, ON
- Full-time
Qualified Applicants please submit a Cover Letter along with your Resume/CV.
Added 6 mins ago
LN
Director, Marketing & Communications
Lambert Nemec Group
MB · Manitoba, Canada
- Full-time
Added 6 mins ago
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Summer Student, Electrical Engineer - Mill Maintenance
Nutrien
Vanscoy, SK
- Internship
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…
Added 6 mins ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.
Added 6 mins ago
AM
Administrative Assistant
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $54,633 to $71,022 CAD / year
- Temporary
Must have the ability to coordinate meetings and take minutes/use appropriate technology
Added 6 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
Added 6 mins ago
GF
Entry-Level Insurance Sales Advisor (LLQP Sponsored)
Greenstone Financial Services Canada
Toronto, ON · North York, ON
- $42,000 to $60,000 CAD / year
- Full-time
If you're motivated, coachable, and ready to build a rewarding career, we encourage you to apply. Along with your resume, please submit a cover letter explaining why you would be a perfect…
Added 6 mins ago
MC
Farm Hand
MaKami College
Red Deer, AB
- Full-time
To Apply: Please submit your resume outlining your relevant farm and livestock experience.
Added 6 mins ago
BS
Criminal Investigator
BC Securities Commission
Vancouver, BC
- Full-time
Please visit our Careers page to submit your cover letter and resume for this position, quoting competition 26:40 by November 25, 2026.
Added 6 mins ago
CC
President & CEO / Thompson Okanagan Tourism Association
Chemistry Consulting Group
Kelowna, BC
- Full-time
…succeed - both during the recruitment process and throughout your…
Added 6 mins ago
LG
Experienced Horticulture Technician (Nursery & Annuals)
Lakeside Garden Gallery
Brampton, ON
- Full-time
Added 6 mins ago
C
Gas Bar Attendant (Casual) - Downtown Red Deer- Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your…
Added 6 mins ago
Clerk III - Automotive Garage Service Writer
City of Vancouver
Vancouver, BC
The applicant must hold a valid BC driver's license
Added 6 mins ago
SD
Systems Analyst
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Added 6 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
Added 6 mins ago
Engineering Documentation and AI Automation Internship (16-Month Co-op)
Synopsys
Ottawa, ON
…having fun in the process! You'll have the freedom to share your ideas, unleash your creativity, and explore your interests. This is your opportunity to bring your solutions to life and…
Added 20 mins ago
CF
Complaints Resolution Officer / Agent de résolution des plaintes
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- $64,000 to $68,000 CAD / year
- Full-time
Be sure to polish your résumé and write a compelling cover letter to take advantage of this opportunity! Only candidates selected for an interview will be contacted. Your path to making a…
Added 20 mins ago
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Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
Added 20 mins ago
CO
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
- Full-time
Are you looking for an opportunity to make a difference in your community? Are you a leader who takes accountability for their actions? Are you professional in your approach? Do you have a…
Added 21 mins ago
AF
Customer Category Development Manager - Toronto
Arla Foods Inc. (Canada)
Concord, ON
- Full-time
This role is based out of our Maple, Ontario (329 Shipwill Street) office, and we work in a hybrid way of working (2-3 days in office per week)
Added 35 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
If you wish to include a cover letter, please attach it with your resume in one document. ***
Added 36 mins ago
OC
Bus Attendant - Supply/Casual Gloucester Lester B. Pearson HS, Thomas D’Arcy McGee, St. Bernard, St. Pius HS
Ottawa Catholic School Board
Ottawa, ON
- Contract
Candidates must live within a reasonable distance to the schools to be considered · Schedule: Split shifts (morning and afternoon routes) up to 5 days per week with the exception of PD days and regular school breaks
Added 36 mins ago
FI
Server
Fogo Island Inn
Joe Batt's Arm, NL
- Full-time
Must have valid Canadian driver's license
Added 36 mins ago
AN
Project Engineer (Civil)
Avia NG Airport Consultants
AB · Alberta, Canada
- Full-time
As awesome as we are, we also make sure you’re well compensated and rewarded for your performance with bonuses and profit sharing.
Added 36 mins ago
CF
Business Processing Associate (6 Months Contract)
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs

OpenText

Business Process Director

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is accelerating our clients' move to the cloud through Cloud Acceleration. Success depends not only on individual functional initiatives, but on how well the end-to-end processes work across Product, Sales, Professional Services, Cloud Operations, Customer Success, Finance and IT. We are seeking a Director, Enterprise Process Design to identify where processes, systems, data and handoffs create friction and to design simpler, scalable and increasingly automated ways of working. Reporting to the VP, Cloud Acceleration, this role brings an enterprise-wide process perspective while functional leaders remain accountable for execution within their areas.

This role will suit a curious, structured problem solver who is comfortable with ambiguity and can influence senior stakeholders across a complex matrix without direct line-management authority.

What The Role Offers

Own the end-to-end process architecture for Cloud Acceleration, from client intent and commercial offer through contracting, provisioning, migration, adoption, billing, renewal and expansion.
Diagnose process breaks, bottlenecks, duplicated activity and unclear handoffs using process mapping, data and root-cause analysis; establish practical performance baselines.
Design simplified future-state processes, decision rights, controls, service levels and measures that improve client experience, speed, scalability and economics.
Partner across Product, Sales, Professional Services, Cloud Operations, Customer Success, Finance, Legal and IT to align requirements and resolve cross-functional process issues.
Translate approved process designs into clear business, data, automation and technology requirements, working with IT and functional technology owners to prioritize implementation.
Identify opportunities to apply AI, workflow and automation to reduce manual effort and improve decision quality and execution.
Support functional owners in piloting and embedding redesigned processes, partnering with Change Management and PMO to drive adoption and measure impact.
Surface material trade-offs, dependencies and decisions, and provide clear recommendations to the VP, Cloud Acceleration and relevant governance forums.

What You Need To Succeed

Typically brings 12+ years of experience in enterprise process transformation, operating-model design, business architecture, operational excellence, management consulting, or a related discipline, with greater emphasis on scope, complexity, and impact than years alone.
Demonstrated success diagnosing, redesigning, and improving complex cross-functional processes within global or matrixed organizations, with a strong end-to-end perspective.
Strong structured problem-solving and analytical capabilities, able to turn ambiguous business challenges into clear hypotheses, analysis, recommendations, and practical actions.
Proven ability to influence without authority, build credibility and coalitions, and secure decisions, alignment, and commitments across functions and senior stakeholders.
Experience translating business needs into process, data, and technology requirements, while partnering effectively with teams through implementation and adoption.
Strong facilitation, communication, and stakeholder-management skills, with the ability to move comfortably between executive-level discussions and detailed process design.
Strong commercial and operational judgment, balancing client experience, speed, cost, risk, scalability, and broader organizational impact when developing solutions.
Experience with enterprise software, SaaS, cloud transformation, or end-to-end client lifecycle processes, including areas such as quote-to-cash, provisioning, billing, migration, and customer success; deep cloud expertise is not required.
Additional value through management consulting, process mining, Lean/Six Sigma, business architecture, or large-scale process automation, particularly experience structuring ambiguous problems and translating analysis into practical recommendations.
Intellectually curious, pragmatic, and comfortable navigating complexity, asking incisive questions to identify root causes, challenging established practices constructively, maintaining momentum and accountability in a matrix, and developing practical, scalable solutions rather than process documentation for its own sake.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own and improve the end-to-end process architecture for Cloud Acceleration by diagnosing process friction and designing scalable future-state processes, controls, measures, and automation opportunities. Align cross-functional stakeholders, translate approved designs into business and technology requirements, support implementation and adoption, and advise leadership on decisions and trade-offs.

Requirements

Typically requires 12 or more years of experience in enterprise process transformation, operating-model design, business architecture, operational excellence, consulting, or a related field, with demonstrated success improving complex processes in global or matrixed organizations. Candidates should bring strong analytical, communication, facilitation, and influencing skills, experience translating business needs into technology requirements, and preferably exposure to enterprise software, SaaS, cloud transformation, or client lifecycle processes.

Skills

Enterprise Process Design
Process Transformation
End-to-End Process Architecture
Process Mapping
Root-Cause Analysis
Business Architecture
Operating-Model Design
Data Analysis
Process Automation
Artificial Intelligence
Cloud Transformation
Stakeholder Management
Executive Communication
Change Management
Lean/Six Sigma
Cross-Functional Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Cloud Acceleration
Enterprise Process Architecture
Process Transformation
Process Mapping
Root-Cause Analysis
Performance Baselines
Future-State Process Design
Decision Rights
Service Levels
Business Architecture
Operating-Model Design
Quote-to-Cash
Provisioning
Billing
Migration
Customer Success
SaaS
Cloud Transformation
Artificial Intelligence
Workflow Automation
Process Mining
Lean/Six Sigma
Change Management
Project Management Office
Data Requirements
Technology Requirements
Governance
Operational Excellence

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Work requirements

Jobs in Canada