Jobs in Canada

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Added 10 mins ago
MS
Senior Software Quality Engineer
Myant Shared Service Corp.
Mississauga, ON
- Full-time
Partner with clinical and domain experts to validate the accuracy of health-related functionality and ensure invalid, incomplete, or unexpected data is handled safely.
Added 10 mins ago
HR
Conseiller(ère) à la vente
Holt Renfrew
Montreal, QC
- Full-time
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Added 10 mins ago
SC
shift supervisor - Store# 04532, CORNERSTONE SOUTHRIDGE DR.
Starbucks Coffee Company
Okotoks, AB
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 25 mins ago
HR
Conseiller(ère) à la vente
Holt Renfrew
Montreal, QC
- Full-time
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Added 39 mins ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Partner with Portfolio Compliance, Front Office, Product, Legal, and Operations teams to translate investment constraint requirements into clear processes, controls, workflows, and…
Added 39 mins ago
G
Benefits Producer
Gallagher
Ottawa, ON
- $120,000 to $170,000 USD / year
- Full-time
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel…
Added 39 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 39 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Partner with Information Technology and Finance Systems teams to maximize ERP capabilities and implement leading finance technologies.
Added 40 mins ago
S
Stage Experience Lead - Full Time
Sephora
Toronto, ON · Ontario, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct…
Added 1 hour ago
SC
barista - Store# 17337, CROWN ISLE
Starbucks Coffee Company
Courtenay, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
barista - Store# 04539, KINGSWAY & HALL
Starbucks Coffee Company
Burnaby, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
shift supervisor - Store# 04619, MILLRISE CENTRE
Starbucks Coffee Company
Calgary, AB
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
barista - Store# 04524, QUEENS QUAY & YORK
Starbucks Coffee Company
Toronto, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
barista - Store# 04447, CHINOOK NORTH MAIN LEVEL
Starbucks Coffee Company
Calgary, AB
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
barista - Store# 04273, GLENMORE LANDING
Starbucks Coffee Company
Calgary, AB
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
shift supervisor - Store# 19841, GLENDALE AVE & MERRITT
Starbucks Coffee Company
St. Catharines, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
shift supervisor - Store# 54364, BRADFORD WEST
Starbucks Coffee Company
Bradford West Gwillimbury, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
shift supervisor - Store# 68102, Corydon & Stafford
Starbucks Coffee Company
Winnipeg, MB
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
shift supervisor - Store# 49141, Bayview Village
Starbucks Coffee Company
Toronto, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
chef de quart - Store# 63880, BROSSARD, BLVD TASCHEREAU
Starbucks Coffee Company
Brossard, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
L
Seasonal Educator | HIGHSTREET, ABBOTSFORD
lululemon
BC · British Columbia, Canada
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 1 hour ago
L
Educator (Part Time) | Polo Park
lululemon
Winnipeg, MB
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 1 hour ago
L
Educator (Full Time) | Polo Park
lululemon
Winnipeg, MB
- Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 1 hour ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.
Added 1 hour ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time

OpenText

Consultant

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

A Consultant at OpenText is more than just a technical delivery role. You will play a critical part in helping customers and their trading partners successfully connect, communicate, and exchange business-critical information across secure managed services platforms. By leading connectivity implementations, migrations, and enablement activities, you will directly contribute to customer success, operational excellence, and revenue realization while delivering an exceptional client experience.

What The Role Offers

Deliver end-to-end enablement and implementation services for customer and partner connectivity using protocols such as AS2, OFTP, X400, sFTP, FTP, and HTTPS.
Act as a trusted advisor to customers, helping them plan, coordinate, and execute partner onboarding and migration initiatives.
Monitor customer requests and service commitments to ensure SLA targets are consistently achieved.
Lead solution implementation projects from an enablement perspective, ensuring successful outcomes and adherence to project timelines.
Manage complex customer migrations involving multiple platforms, systems, and trading partner integrations.
Collaborate closely with Cloud Service Delivery, Customer Support, and cross-functional teams to resolve issues and optimize service delivery.
Drive customer satisfaction by providing technical expertise, proactive problem resolution, and a high-quality service experience.

What You Need To Succeed

2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
Strong customer focus with a commitment to delivering exceptional service and customer satisfaction.
Excellent analytical and problem-solving skills with the ability to evaluate issues, identify root causes, and develop effective solutions.
Strong verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Ability to manage multiple priorities in a fast-paced environment while working independently and as part of a collaborative team.
Demonstrated ability to learn new technologies quickly and adapt to evolving customer and business requirements.
Strong decision-making skills with the ability to assess impacts, manage risks, and make informed recommendations.
Additional language skills such as Spanish or French are considered an asset.

ONE LAST THING

At OpenText, we're building a global team of passionate professionals who thrive on solving complex challenges and delivering meaningful outcomes for our customers. If you enjoy combining technical expertise, customer engagement, and project delivery in a dynamic cloud services environment, this is an exciting opportunity to grow your career while making a tangible impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $72,160 - $108,240; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead customer and trading-partner connectivity implementations, onboarding, and migrations using secure business communication protocols. Coordinate with customers and internal delivery and support teams to meet service commitments, resolve issues, and improve customer satisfaction.

Requirements

Requires at least two years of experience with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, or OFTP. Candidates should bring strong customer service, analytical, communication, prioritization, decision-making, and problem-solving abilities; Spanish or French is an asset.

Skills

B2B Communications
AS2
FTP
SFTP
HTTPS
OFTP
X.400
Customer Onboarding
Customer Migrations
Project Delivery
SLA Management
Troubleshooting
Root Cause Analysis
Customer Service
Risk Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Information Management
Digital Transformation
B2B Communications
AS2
OFTP
X.400
SFTP
FTP
HTTPS
Managed Services
Customer Connectivity
Trading Partners
Partner Onboarding
Customer Migrations
Cloud Services
Implementation Services
Service-Level Agreements
SLA Targets
Project Delivery
Cross-Functional Collaboration
Customer Support
Troubleshooting
Root Cause Analysis
Risk Management
Customer Satisfaction
Spanish
French

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