Jobs in Canada

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Added 23 mins ago
DT
Gestionnaire de projet - Gestionnaire de programme sénior - Senior Project - Program Manager
Dell Technologies
ON · ON, Canada
- Full-time
Added 1 hour ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Guide & Consult: Act as a trusted advisor - guiding customers on product selection, pricing, and availability while crafting tailored sales quotations.
Added 1 hour ago
DG
HR Manager
Dilawri Group of Companies
Mississauga, ON
- Full-time
As a trusted advisor to leaders across the business, the HR Manager will help ensure our people practices support operational excellence while reflecting our values of integrity, teamwork,…
Added 1 hour ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…mock-ups, conducting user research, and ensuring accessibility and quality assurance standards are…
Added 2 hours ago
EL
Beauty Advisor/Artist Sales Associate
Estée Lauder Companies
Innisfil, ON
- Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 3 hours ago
H|
Senior Strategic Advisor
Health | Santé
Toronto, ON · North York, ON
- Temporary
the ability to manage multiple priorities and deliver high-quality work within tight timelines.
Added 4 hours ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…priorities into scalable technical solutions. Acting as a trusted advisor across the enterprise, you will guide critical decisions related to the architecture for enterprise AI platform and…
Added 4 hours ago
CB
Sales Associate - CosmoProf Store # 07439
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Calgary, AB
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 4 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…care. The Ross family takes pride in providing compassionate, quality patient…
Added 5 hours ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
This is a rare chance to become Techo-Bloc's first General Counsel and a trusted advisor to the CEO - with real influence, autonomy, and the opportunity to build something lasting.
Added 5 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 6 hours ago
ME
Seasonal Store Advisor
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Calgary, AB
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…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 6 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
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Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 6 hours ago
Retail Store Advisor (Flex)
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Moncton, NB
…new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all…
Added 6 hours ago
ME
Seasonal Store Advisor
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ME
Full Time - MEC Advisor (Downtown Location)
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Added 6 hours ago
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Seasonal Store Advisor
Mountain Equipment Company
Kelowna, BC
- $19.35 to $20.2 CAD / hour
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…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 6 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 6 hours ago
ME
Seasonal Store Advisor
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…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 7 hours ago
MC
Product & Pricing Architect (35728)
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Toronto, ON
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You will act as a trusted functional and solution advisor to customer and internal stakeholders while providing leadership and guidance to consultants and implementation teams. The ideal…
Added 7 hours ago
MC
Technical Consultant III (35732)
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…troubleshooting, and ensure solutions meet high standards for quality, scalability, security, maintainability, auditability, and operational…
Added 7 hours ago
MC
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
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Act as a trusted technical and solution advisor to client stakeholders.
Added 7 hours ago
Government Relations Analyst (Contract)
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Added 7 hours ago
Executive Assistant to the Chief Project Development Officer
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Added 7 hours ago
GT
Sales advisor - retail
GBS Technologies
Antigonish, NS
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Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease

OpenText

Consultant

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
Posting language: English
Posted: Oct 9, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

A Consultant at OpenText is more than just a technical delivery role. You will play a critical part in helping customers and their trading partners successfully connect, communicate, and exchange business-critical information across secure managed services platforms. By leading connectivity implementations, migrations, and enablement activities, you will directly contribute to customer success, operational excellence, and revenue realization while delivering an exceptional client experience.

What The Role Offers

Deliver end-to-end enablement and implementation services for customer and partner connectivity using protocols such as AS2, OFTP, X400, sFTP, FTP, and HTTPS.
Act as a trusted advisor to customers, helping them plan, coordinate, and execute partner onboarding and migration initiatives.
Monitor customer requests and service commitments to ensure SLA targets are consistently achieved.
Lead solution implementation projects from an enablement perspective, ensuring successful outcomes and adherence to project timelines.
Manage complex customer migrations involving multiple platforms, systems, and trading partner integrations.
Collaborate closely with Cloud Service Delivery, Customer Support, and cross-functional teams to resolve issues and optimize service delivery.
Drive customer satisfaction by providing technical expertise, proactive problem resolution, and a high-quality service experience.

What You Need To Succeed

2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
Strong customer focus with a commitment to delivering exceptional service and customer satisfaction.
Excellent analytical and problem-solving skills with the ability to evaluate issues, identify root causes, and develop effective solutions.
Strong verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Ability to manage multiple priorities in a fast-paced environment while working independently and as part of a collaborative team.
Demonstrated ability to learn new technologies quickly and adapt to evolving customer and business requirements.
Strong decision-making skills with the ability to assess impacts, manage risks, and make informed recommendations.
Additional language skills such as Spanish or French are considered an asset.

ONE LAST THING

At OpenText, we're building a global team of passionate professionals who thrive on solving complex challenges and delivering meaningful outcomes for our customers. If you enjoy combining technical expertise, customer engagement, and project delivery in a dynamic cloud services environment, this is an exciting opportunity to grow your career while making a tangible impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $72,160 - $108,240; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead customer and trading-partner connectivity implementations, onboarding, and migrations using secure business communication protocols. Coordinate with customers and internal delivery and support teams to meet service commitments, resolve issues, and improve customer satisfaction.

Requirements

Requires at least two years of experience with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, or OFTP. Candidates should bring strong customer service, analytical, communication, prioritization, decision-making, and problem-solving abilities; Spanish or French is an asset.

Skills

B2B Communications
AS2
FTP
SFTP
HTTPS
OFTP
X.400
Customer Onboarding
Customer Migrations
Project Delivery
SLA Management
Troubleshooting
Root Cause Analysis
Customer Service
Risk Management
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Information Management
Digital Transformation
B2B Communications
AS2
OFTP
X.400
SFTP
FTP
HTTPS
Managed Services
Customer Connectivity
Trading Partners
Partner Onboarding
Customer Migrations
Cloud Services
Implementation Services
Service-Level Agreements
SLA Targets
Project Delivery
Cross-Functional Collaboration
Customer Support
Troubleshooting
Root Cause Analysis
Risk Management
Customer Satisfaction
Spanish
French

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