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Added 2 mins ago
Customer Support Consultant
Dye & Durham Talent Team
Toronto, ON
Escalate complex technical issues to Team Lead.
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AR
Tank Cleaning Project Manager
Ambipar Response Industrial Services Canada Inc.
Calgary, AB
- Full-time
The ideal candidate has hands-on experience managing industrial projects and understands the challenges associated with tank cleaning, industrial maintenance, turnarounds, or related…
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Lead client prequalification submissions, renewals, and recurring qualification requirements.
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Partner with store management to lead store initiatives and cross functionality which provides an elevated/exceptional client experience.
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Talent Acquisition Specialist
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- $75,000 to $85,000 CAD / year
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…managers to find great people and give every candidate a positive experience. You will report directly to our Talent Acquisition Team…
Added 17 mins ago
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Part-Time Front Desk Associate - Markham & Richmond Hill
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We believe in creating a thoughtful and engaging hiring experience - just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet…
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Added 30 mins ago
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Toronto, ON · Greater Toronto Area, Canada
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Lead pipeline management best practices, deal inspection cadences, and stage conversion optimization using modern B2B go-to-market motions and key revenue metrics.
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Serv, a global executive recruitment partner, is hiring on behalf of our client Martell Group for a Head of People.
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OpenText

Director, Design

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams.
Posting language: English
Posted: Oct 5, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

As Director, Design, you will lead and evolve the organization’s design function, delivering high-quality, client-centric creative experiences that strengthen the brand and support business and marketing objectives. Reporting to the VP, Creative & Brand, you will lead a multidisciplinary team while shaping the future of the design organization through talent development, creative innovation, operational excellence, and AI-enabled transformation.

You Will

Lead and inspire a multidisciplinary team of designers, fostering creativity, collaboration, accountability, and continuous learning.
Translate brand and creative strategy into scalable, high-quality design solutions across digital, omnichannel, and marketing experiences.
Coach and develop designers across all levels, establishing career pathways, development plans, and future leadership opportunities.
Shape the future design workforce by identifying capability gaps and developing skills across emerging disciplines such as creative strategy, content design, design specialization, and AI-enabled creative production.
Lead the adoption of AI-powered tools and workflows to improve creative productivity, scalability, automation, and effectiveness while maintaining brand and quality standards.
Oversee creative operations, including resource allocation, capacity planning, prioritization, workflow optimization, and project delivery.
Partner with Marketing, Communications, Product Marketing, Sales Enablement, and other stakeholders to translate business priorities into effective creative strategies.
Serve as a strategic partner to the VP, Creative & Brand on workforce planning, organizational capability, technology adoption, and creative operations.
Champion brand stewardship and governance through design systems, templates, component libraries, and scalable creative standards.
Drive innovation and continuous improvement while ensuring the design organization remains agile and prepared for evolving business, technology, and marketing demands.

What The Role Offers

The opportunity to shape the future of a global design organization and influence how creative work evolves.
The ability to build and develop a high-performing, multidisciplinary design team and future creative leaders.
An opportunity to lead the adoption of AI and emerging technologies across creative workflows and production.
The opportunity to influence workforce strategy, career pathways, organizational capabilities, and the future skills of the design function.
A highly strategic role partnering with senior leadership and cross-functional teams across Marketing and the broader organization.
The opportunity to balance creative excellence with operational efficiency, scalability, innovation, and measurable business impact.
The ability to modernize design practices, processes, tools, and technologies to meet the changing needs of modern marketing.

What You Need to Succeed

15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams.
Proven experience leading diverse, multidisciplinary teams and developing talent across varying levels of experience and specialization.
A strong track record of building high-performing teams, developing future leaders, and evolving organizational capabilities.
Experience leading teams through change, transformation, or operating model evolution within a corporate marketing, agency, or internal creative environment.
Strong creative judgment and expertise in design principles, visual communication, storytelling, brand systems, and creative strategy.
Demonstrated experience with creative operations, including workflow management, resource planning, capacity management, and process optimization.
Strong strategic thinking, business acumen, workforce planning, and the ability to influence senior stakeholders.
Experience implementing AI-powered creative tools, workflow optimization, automation, or creative enablement technologies.
Advanced proficiency with Adobe Creative Cloud and familiarity with modern design, collaboration, project management, and resource planning platforms.
Strong understanding of generative AI, prompt design, automation, and emerging creative technologies.
Exceptional communication, presentation, problem-solving, and decision-making skills, with the ability to navigate ambiguity and competing priorities.
A passion for developing people, embracing innovation, and preparing design organizations for the future.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $164,800 - $247,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead and develop a multidisciplinary design organization, delivering scalable, client-centric creative work that supports brand, marketing, and business objectives. Modernize design operations and capabilities through workforce planning, operational improvements, design governance, and adoption of AI-enabled tools and workflows.

Requirements

Requires 15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams and a record of developing talent and evolving organizational capabilities. Candidates should bring strong creative and business judgment, creative operations and workforce-planning experience, AI technology implementation experience, advanced Adobe Creative Cloud proficiency, and excellent communication and decision-making skills.

Skills

Creative Team Leadership
Talent Development
Design Strategy
Visual Communication
Brand Systems
Creative Operations
Workforce Planning
Resource Allocation
Capacity Planning
Workflow Optimization
Generative AI
Prompt Design
Creative Automation
Adobe Creative Cloud
Stakeholder Management
Design Systems

Visa sponsorship

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Keywords

Adobe Creative Cloud
Generative AI
Prompt Design
AI-Powered Creative Tools
Creative Automation
Creative Strategy
Content Design
Design Specialization
Design Systems
Templates
Component Libraries
Brand Governance
Visual Communication
Storytelling
Creative Operations
Workflow Management
Resource Planning
Capacity Management
Process Optimization
Workforce Planning
Talent Development
Organizational Capability
Marketing
Digital Experiences
Omnichannel Experiences
Project Management Platforms
Collaboration Platforms
Resource Planning Platforms

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