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Added 13 mins ago
RB
Lead, Full Stack Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
The Lead, Full Stack Engineer is a hands-on leadership role within AI Engineering, US Functions Technology – Finance, Risk, Law, and Audit. You will build and inspire a team that delivers…
Added 13 mins ago
B
Sr. PowerBI Developer-Banking
BeachHead
Toronto, ON
- Contract
Could you lead complex Power BI reporting and data transformation initiatives in banking? Apply Now!
Added 28 mins ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
Support or lead client workstreams across strategy, operations, transformation, and implementation.
Added 1 hour ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
Design, maintain, and improve automated processes for data collection, cleansing, transformation, validation, and file generation, using approved AI-enabled tools where they can safely…
Added 1 hour ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…frictionless and high-performing experiences. The role will lead the UI/UX and digital product agenda, establishing customer journeys, experience principles, product priorities and a…
Added 1 hour ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
Serve as project manager and delivery lead for the firm's highest-priority initiatives, across business transformation, technology modernization, operational efficiency, regulatory change,…
Added 2 hours ago
R
Lead, Full Stack Engineer
RBC
Vancouver, BC
- Full-time
The Lead, Full Stack Engineer is a hands-on leadership role within AI Engineering, US Functions Technology – Finance, Risk, Law, and Audit. You will build and inspire a team that delivers…
Added 4 hours ago
V
Senior Analyst, Sales Reporting
Vale
Canada
- Full-time
Lead performance reporting for Copper and PGM sales activities.
Added 5 hours ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
…View as a trusted, forward-thinking partner in their digital transformation…
Added 5 hours ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
…matters. We are seeking a VP, Communications, Brand & Marketing to lead how Xanadu presents itself to the world. This role brings together external communications, public relations,…
Added 5 hours ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
Lead the delivery of complex client projects and engagements from project scoping through conclusion, taking accountability for quality, timelines, budgets, and client expectations.
Added 5 hours ago
AP
Director Medical Affairs (12-month contract)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
Provide scientific and medical leadership for the Canadian Neurology portfolio and lead, coach and develop the Medical Affairs team. Translate the Global Medical Affairs Plan into locally…
Added 5 hours ago
TE
Account Manager - Montreal East
TK Elevator
Montreal, QC
- Full-time
…From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any…
Added 6 hours ago
OT
Legal Counsel
Open Text Inc.
Toronto, ON · Ottawa, ON · Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…and contribute to projects that shape the future of digital…
Added 6 hours ago
CS
Senior Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Own domestic Net Requirements and ensure alignment among demand, inventory, production plans, capacity, lead times, sourcing rules, and financial priorities.
Added 6 hours ago
PC
Operations and Procurement Senior Associate
PwC Canada
Victoria, BC
- Full-time
…budgeting; Regulatory compliance and risk management; Digital transformation and IT systems; Project management methodologies (e.g., Agile, Waterfall); Data analytics, modelling or analysis…
Added 6 hours ago
CS
Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…replenishment outcomes, planning governance, and cross-functional transformation. The role owns critical planning processes or portfolios, establishes standards and controls, leads…
Added 6 hours ago
PC
Operations and Procurement Senior Associate
PwC Canada
Vancouver, BC
- Full-time
…budgeting; Regulatory compliance and risk management; Digital transformation and IT systems; Project management methodologies (e.g., Agile, Waterfall); Data analytics, modelling or analysis…
Added 6 hours ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
The Enterprise CRM Integration Specialist works with business clients, the CRM Technical Lead, the CRM Architect, and ITS teams to define integration requirements and data flows; evaluate…
Added 6 hours ago
AS
Senior Solution Architect – AWS / .NET / Angular / React
Aequilibrium Software Inc.
Remote, Canada
- Contract
- Remote
This opportunity offers the chance to lead the technical architecture of a high-impact public-sector platform, influence cloud technology decisions, and collaborate with experienced…
Added 6 hours ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees,…
Added 6 hours ago
V|
Logistics Specialist
Veolia | North America
Oakville, ON
- Full-time
…regeneration, supporting communities and industries in their ecological transformation. Within this…
Added 6 hours ago
MC
Senior Sales Representative - KYC Solutions
Moody's Corporation
Toronto, ON
- Full-time
…candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through…
Added 6 hours ago
V|
Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
…regeneration, supporting communities and industries in their ecological transformation. Within this…
Added 6 hours ago
X
VP, Communications, Brand & Marketing
Xanadu
Toronto, ON
- Full-time
…matters. We are seeking a VP, Communications, Brand & Marketing to lead how Xanadu presents itself to the world. This role brings together external communications, public relations,…

OpenText

Lead HR Technology Business Analyst

Waterloo, ON, Canada

Salary Range: $86,800 $130,200 CAD. · Full-time

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Job details

Pay: Salary Range: $86,800 $130,200 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Posting language: English
Posted: Oct 14, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

If you’re passionate about using technology to make work better, this is an opportunity to have a real impact on how employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business needs into intuitive, scalable experiences. You’ll work at the intersection of HR, technology, data, and AI, partnering with global stakeholders to bring ideas to life, from requirements and solution design through testing, launch, adoption, and continuous improvement. With platforms including SAP SuccessFactors, OpenText Service Management, and OpenText Aviator, you’ll help evolve the future of HR technology while ensuring solutions are secure, well-governed, and built with the user in mind.

What You Will Do

Partner with HR stakeholders across Recruiting, Onboarding, and HR Shared Services to understand needs and translate them into clear requirements, user stories, and scalable solutions.
Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
Support SAP SuccessFactors Recruiting and Onboarding, including workflows, data, configurations, integrations, and process improvements.
Support OpenText Service Management for HR Shared Services, including case management, intake, service catalogs, knowledge content, and employee self-service.
Identify opportunities to leverage OpenText Aviator and AI-enabled capabilities to improve HR service delivery and employee experiences.
Lead enhancement requests through intake, prioritization, design, testing, release, and post-launch validation.
Develop test scenarios, coordinate UAT, manage defects, validate solutions, and support business sign-off and production readiness.
Ensure solutions meet data privacy, security, access, governance, and responsible AI requirements.
Create documentation, training materials, knowledge articles, release communications, and support demos, training, and adoption activities.
Monitor feedback, adoption, service trends, and recurring issues to identify opportunities for continuous improvement and a more consistent HR technology experience.

What It Takes

3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
Experience with HR service delivery, shared services, case management, request management, or employee self-service.
Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.
Experience with testing, defect management, release readiness, process documentation, and user adoption.
Understanding of HR data privacy, access controls, information security, and responsible AI.
Strong analytical, problem-solving, communication, organization, and stakeholder management skills.
Bachelor’s degree in HR, IT, Business Administration, or a related field, or equivalent practical experience.
Experience with OpenText Service Management, OpenText Aviator, or comparable service management/AI-enabled platforms is an asset.
Experience with Agile delivery, product backlogs, IT service management, change management, or global HR technology environments is an asset.

One Last Thing

If you’re excited by the opportunity to shape the future of HR technology and create better experiences for employees and HR teams around the world, we’d love to hear from you. Bring your curiosity, problem-solving mindset, and passion for technology, and help us turn what’s possible into what’s next!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800 $130,200 CAD. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Partner with HR and cross-functional stakeholders to translate needs into scalable solutions across Recruiting, Onboarding, and HR Shared Services, using SAP SuccessFactors and OpenText platforms. Lead enhancements from requirements and design through testing, release, adoption, governance, and continuous improvement.

Requirements

Requires at least three years of experience supporting enterprise HR solutions, working knowledge of SAP SuccessFactors, and experience with HR service delivery or shared services. Candidates should have strong requirements, testing, release, documentation, and adoption experience, understand HR data privacy and security, and hold a bachelor’s degree or equivalent practical experience.

Skills

Business Requirements Analysis
SAP SuccessFactors
Recruiting and Onboarding
HR Service Delivery
Case Management
Requirements Elicitation
User Stories
Solution Design
User Acceptance Testing
Defect Management
Release Management
Data Privacy and Security
Stakeholder Management
Change Management
Agile Delivery
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
OpenText Service Management
OpenText Aviator
Human Resources Technology
Recruiting
Onboarding
HR Shared Services
Case Management
Request Management
Employee Self-Service
Requirements Elicitation
User Stories
Solution Design
Workflow Configuration
Data Integrations
Artificial Intelligence
Responsible AI
Data Privacy
Access Controls
Information Security
User Acceptance Testing
Defect Management
Release Readiness
Agile Delivery
Product Backlogs
IT Service Management
Change Management
Knowledge Management
Process Improvement
Stakeholder Management

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