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Added 16 mins ago
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Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Notify the Supply Chain Analyst of stock items requiring reorder.
Added 47 mins ago
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Junior Risk Analyst
Corpay
Toronto, ON
- Full-time
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QA Analyst
Corpay
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- Full-time
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
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Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
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Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
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Analyst, Risk
Rogers Communications
Toronto, ON
The Credit Risk and Scorecards is looking for a dynamic, influential, and results-driven individual to be the next Risk Analyst
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Analyste d’affaires – Services bancaires aux entreprises
CGI
Montreal, QC
- Full-time
CGI Montréal is looking for a Business Analyst to analyze and improve commercial banking processes, particularly in the areas of lending, credit origination, and cash management. In this…
Added 1 hour ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 1 hour ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 hour ago
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FX Front Office Application Support Analyst
CGI
Montreal, QC
- Full-time
We are looking for an analyst to join the Level 1 application support team for foreign exchange (FX) trading and risk management systems. The successful candidate will support FX trading…
Added 1 hour ago
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Sr Financial Analyst
CBRE
Toronto, ON
- Full-time
As a CBRE Finance Sr. Analyst, you’ll apply advanced cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete and accurate financial reports for a…
Added 2 hours ago
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Senior Clinical IAM & RBAC Business Analyst - Healthcare
Rose International
Fredericton, NB
- Full-time
Added 2 hours ago
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Bilingual Trade Support Specialist
Insight Global
Montreal, QC
- $25 to $30 CAD / hour
- Contract
Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks.
Added 2 hours ago
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Sales Operations Analyst
Nexus Energy
Toronto, ON
- Contract
Added 3 hours ago
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Manager, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Own issue management process for IPFR and SAP with focus on engaging Sr. Analyst to create process improvements to prevent issues
Added 3 hours ago
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Application Support Analyst
Altis
Kamloops, BC
- $40 to $55 CAD / hour
- Contract
…This is an excellent opportunity for an early-career Systems Analyst who is eager to build technical expertise while contributing to meaningful, high-impact technology…
Added 3 hours ago
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Executive Assistant & Research Analyst
EyeQ Security Services
Winnipeg, MB
- Full-time
EyeQ Security Services is seeking a resourceful and dependable Executive Assistant & Research Analyst to support our CEO with business expansion research, tender opportunities, compliance…
Added 4 hours ago
AA
Project Management Analyst
August Advisors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Project Management Analyst will play a key role at August Advisors, working at the intersection of alternative asset management, capital raising, and operational execution. The role…
Added 5 hours ago
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DCN Project Cost Analyst
SLB
Calgary, AB
- Full-time
Added 5 hours ago
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DCN Project Controls System Analyst
SLB
Calgary, AB
- Full-time
The Project Controls System Analyst supports the Project Controls organization by administering, configuring, integrating, and continuously improving the digital toolset and data workflows…
Added 5 hours ago
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Senior Analyst, Macro Research
CIBC
Toronto, ON
- Full-time
The Senior Analyst plays an important role in shaping CIBC Global Asset Management’s applied macro research and portfolio perspectives. As a core member of the Global Research team, you’ll…
Added 5 hours ago
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Anlst II, IT
Vale
Canada
- Full-time
The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service,…
Added 5 hours ago
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AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a Level 2.5 AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing every query in a structured…
Added 5 hours ago
Network Analyst Manager
Enzo
Caledon, ON · Toronto, ON

OpenText

Lead HR Technology Business Analyst

Waterloo, ON, Canada

Salary Range: $86,800 $130,200 CAD. · Full-time

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Job details

Pay: Salary Range: $86,800 $130,200 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Posting language: English
Posted: Oct 14, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

If you’re passionate about using technology to make work better, this is an opportunity to have a real impact on how employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business needs into intuitive, scalable experiences. You’ll work at the intersection of HR, technology, data, and AI, partnering with global stakeholders to bring ideas to life, from requirements and solution design through testing, launch, adoption, and continuous improvement. With platforms including SAP SuccessFactors, OpenText Service Management, and OpenText Aviator, you’ll help evolve the future of HR technology while ensuring solutions are secure, well-governed, and built with the user in mind.

What You Will Do

Partner with HR stakeholders across Recruiting, Onboarding, and HR Shared Services to understand needs and translate them into clear requirements, user stories, and scalable solutions.
Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
Support SAP SuccessFactors Recruiting and Onboarding, including workflows, data, configurations, integrations, and process improvements.
Support OpenText Service Management for HR Shared Services, including case management, intake, service catalogs, knowledge content, and employee self-service.
Identify opportunities to leverage OpenText Aviator and AI-enabled capabilities to improve HR service delivery and employee experiences.
Lead enhancement requests through intake, prioritization, design, testing, release, and post-launch validation.
Develop test scenarios, coordinate UAT, manage defects, validate solutions, and support business sign-off and production readiness.
Ensure solutions meet data privacy, security, access, governance, and responsible AI requirements.
Create documentation, training materials, knowledge articles, release communications, and support demos, training, and adoption activities.
Monitor feedback, adoption, service trends, and recurring issues to identify opportunities for continuous improvement and a more consistent HR technology experience.

What It Takes

3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
Experience with HR service delivery, shared services, case management, request management, or employee self-service.
Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.
Experience with testing, defect management, release readiness, process documentation, and user adoption.
Understanding of HR data privacy, access controls, information security, and responsible AI.
Strong analytical, problem-solving, communication, organization, and stakeholder management skills.
Bachelor’s degree in HR, IT, Business Administration, or a related field, or equivalent practical experience.
Experience with OpenText Service Management, OpenText Aviator, or comparable service management/AI-enabled platforms is an asset.
Experience with Agile delivery, product backlogs, IT service management, change management, or global HR technology environments is an asset.

One Last Thing

If you’re excited by the opportunity to shape the future of HR technology and create better experiences for employees and HR teams around the world, we’d love to hear from you. Bring your curiosity, problem-solving mindset, and passion for technology, and help us turn what’s possible into what’s next!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800 $130,200 CAD. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Partner with HR and cross-functional stakeholders to translate needs into scalable solutions across Recruiting, Onboarding, and HR Shared Services, using SAP SuccessFactors and OpenText platforms. Lead enhancements from requirements and design through testing, release, adoption, governance, and continuous improvement.

Requirements

Requires at least three years of experience supporting enterprise HR solutions, working knowledge of SAP SuccessFactors, and experience with HR service delivery or shared services. Candidates should have strong requirements, testing, release, documentation, and adoption experience, understand HR data privacy and security, and hold a bachelor’s degree or equivalent practical experience.

Skills

Business Requirements Analysis
SAP SuccessFactors
Recruiting and Onboarding
HR Service Delivery
Case Management
Requirements Elicitation
User Stories
Solution Design
User Acceptance Testing
Defect Management
Release Management
Data Privacy and Security
Stakeholder Management
Change Management
Agile Delivery
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
OpenText Service Management
OpenText Aviator
Human Resources Technology
Recruiting
Onboarding
HR Shared Services
Case Management
Request Management
Employee Self-Service
Requirements Elicitation
User Stories
Solution Design
Workflow Configuration
Data Integrations
Artificial Intelligence
Responsible AI
Data Privacy
Access Controls
Information Security
User Acceptance Testing
Defect Management
Release Readiness
Agile Delivery
Product Backlogs
IT Service Management
Change Management
Knowledge Management
Process Improvement
Stakeholder Management

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