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Added 7 mins ago
M
Sr. Workforce Intelligence Analyst
McKesson
Mississauga, ON
- Full-time
…help leaders make better decisions. We combine high-quality business intelligence, thoughtful analysis, and practical technology enablement to make workforce information easier to access,…
Added 7 mins ago
Credit Analyst
CCM Hockey
Montreal, QC
…supervision of the AR Manager, the Claim Agent will be asked to do analysis, provide guidance, and initiate best practices within the…
Added 7 mins ago
W
Data Analyst
Wiraa
Canada
- Full-time
As a Data Analyst at Arc'TERYX, you will play a pivotal role in enabling data-driven decision-making across our planning and supply chain functions. Your primary responsibility will be to…
Added 7 mins ago
E
JD Edwards EnterpriseOne Applications Team Lead.
ERPrecruit
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The JD Edwards Application team lead role is part of the organization’s JDE E1 team. The role works directly with business users, process owners, management, and IT/IS teams to support…
Added 7 mins ago
RI
ERP Business Systems Analyst – Microsoft Dynamics 365 Business Central (Techno-Functional Consultant)
Raas Infotek
Mississauga, ON
- Contract
Job role: ERP Business Systems Analyst – Microsoft Dynamics 365 Business Central (Techno-Functional Consultant)
Added 7 mins ago
SI
Manager Accounting Financial Reporting
Stelvio Inc.
Toronto, ON
- Full-time
Maintain the corporate close calendar and checklist; coordinate inputs and deadlines with business unit finance teams (Tolling and ITS), Accounts Payable, and FP&A.
Added 8 mins ago
SS
Databricks Developer-Analyst
Sky Systems, Inc. (SkySys)
Montreal, QC
- Full-time
A minimum of 4 to 6 years of relevant experience in Business Intelligence development and analysis, including hands-on experience delivering BI projects in a large-scale environment.
Added 38 mins ago
Business Analyst
Government of New Brunswick
NB · NB, Canada
The Business Analyst will work with business owners, project managers, technical teams, and external service providers to support the delivery of technology solutions that meet operational…
Added 38 mins ago
M
Third-Party Risk Management Analyst Vendor Risk & Due Diligence
Manulife
Toronto, ON
- $42 to $47 CAD / hour
- Full-time
Third-Party Risk Management Analyst - Vendor Risk & Due Diligence
Added 38 mins ago
IC
Technical Digital Business Analyst
iPartner Consulting
Toronto, ON
- Contract
10+ years of demonstrated experience working as a Business Analyst.
Added 38 mins ago
HT
Business Analyst
Hirematic Talent Solutions
ON · Ontario, Canada
- $50 to $60 CAD / hour
- Full-time
We are seeking an experienced Senior Business Analyst to provide a comprehensive range of I&IT business analysis services across diverse business and technological environments.
Added 38 mins ago
RH
Senior Compensation Analyst, Total Rewards (12-mon Contract)
Robert Half
Toronto, ON
- Contract
…ambiguity, challenging assumptions, evaluating compensation-related business issues, and providing thoughtful recommendations supported by financial analysis and market data. They will…
Added 38 mins ago
Senior Business Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Senior Business Analyst is a strategic partner responsible for leading the analysis of complex business challenges and opportunities, defining business and system requirements, and…
Added 38 mins ago
IMIT Business Analyst - Registration, Switchboard & Data Quality
Nova Scotia Health and IWK Health
All Locations, Nova
Reporting to the IM/IT Business Program Manager, Registration, Switchboard & Data Quality, the IM/IT Business Analyst will be committed to a high standard of performance and is responsible…
Added 1 hour ago
TI
Business Analyst
Teckhorizon Inc
Toronto, ON
- Contract
The Central Agencies Cluster is seeking a Senior Business Analyst to provide business analysis services across complex business and technology initiatives. The successful candidate will…
Added 1 hour ago
IG
BILINGUAL - Digital & Cybersecurity Analyst
Insight Global
Mirabel, QC
- $60 to $70 CAD / hour
- Contract
We are seeking a bilingual Digital & Cybersecurity Analyst to support a Quebec-based manufacturing client. This is a 12-month contract to hire, working onsite 5 days/week. This individual…
Added 1 hour ago
A
Data Business Analyst
Altis
Toronto, ON
- $50 to $55 CAD / hour
- Contract
We are seeking a Data Business Analyst to join a global Data & AI team within a leading professional services organization. This is an exciting opportunity to contribute to an…
Added 1 hour ago
Test Automation Engineer
Red River Mutual
Winnipeg, MB
Work with Supervisor, Quality Assurance and Manager, Process and Business Analysis to define and implement the overall automation strategy.
Added 1 hour ago
S
Analyste commerciale // Business Analyst
SSENSE
Montreal, QC
- Full-time
Added 1 hour ago
UC
Financial Operation Analyst, Revenue & Commissions
University Canada West
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
The Financial Operation Analyst partners closely with Business Development, Registrar, Admissions, Student Services, Academic Operations, and external recruitment agents to resolve…
Added 1 hour ago
MA
Actuarial Analyst – 2026 & 2027 New Grads - Montreal
Marsh Agency
Montreal, QC
- Full-time
…the office. The below listed teams are looking for Actuarial Analyst (2026 & 2027 New…
Added 1 hour ago
MA
Senior HR Workday Technology Analyst
Marsh Agency
Toronto, ON
- Full-time
Investigate issues, perform root cause analysis, and recommend practical solutions to business and system problems
Added 2 hours ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
Experience with role mining, role modeling, entitlement rationalization, business role engineering, access analysis, or authorization design.
Added 2 hours ago
MA
Senior IT Business Analyst (Insurance)
Marsh Agency
Toronto, ON
- Full-time
5+ years of experience as a Senior IT Business Analyst, managing Program Renewals end-to-end.
Added 2 hours ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Full-time
…Specialist and Sales team , part of our Investments and Retirement business at Marsh . This role will be based in Toronto. This is a hybrid role that has a requirement of working at least…

OpenText

Lead HR Technology Business Analyst

Waterloo, ON, Canada

Salary Range: $86,800 $130,200 CAD. · Full-time

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Job details

Pay: Salary Range: $86,800 $130,200 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Posting language: English
Posted: Oct 14, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

If you’re passionate about using technology to make work better, this is an opportunity to have a real impact on how employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business needs into intuitive, scalable experiences. You’ll work at the intersection of HR, technology, data, and AI, partnering with global stakeholders to bring ideas to life, from requirements and solution design through testing, launch, adoption, and continuous improvement. With platforms including SAP SuccessFactors, OpenText Service Management, and OpenText Aviator, you’ll help evolve the future of HR technology while ensuring solutions are secure, well-governed, and built with the user in mind.

What You Will Do

Partner with HR stakeholders across Recruiting, Onboarding, and HR Shared Services to understand needs and translate them into clear requirements, user stories, and scalable solutions.
Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
Support SAP SuccessFactors Recruiting and Onboarding, including workflows, data, configurations, integrations, and process improvements.
Support OpenText Service Management for HR Shared Services, including case management, intake, service catalogs, knowledge content, and employee self-service.
Identify opportunities to leverage OpenText Aviator and AI-enabled capabilities to improve HR service delivery and employee experiences.
Lead enhancement requests through intake, prioritization, design, testing, release, and post-launch validation.
Develop test scenarios, coordinate UAT, manage defects, validate solutions, and support business sign-off and production readiness.
Ensure solutions meet data privacy, security, access, governance, and responsible AI requirements.
Create documentation, training materials, knowledge articles, release communications, and support demos, training, and adoption activities.
Monitor feedback, adoption, service trends, and recurring issues to identify opportunities for continuous improvement and a more consistent HR technology experience.

What It Takes

3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
Experience with HR service delivery, shared services, case management, request management, or employee self-service.
Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.
Experience with testing, defect management, release readiness, process documentation, and user adoption.
Understanding of HR data privacy, access controls, information security, and responsible AI.
Strong analytical, problem-solving, communication, organization, and stakeholder management skills.
Bachelor’s degree in HR, IT, Business Administration, or a related field, or equivalent practical experience.
Experience with OpenText Service Management, OpenText Aviator, or comparable service management/AI-enabled platforms is an asset.
Experience with Agile delivery, product backlogs, IT service management, change management, or global HR technology environments is an asset.

One Last Thing

If you’re excited by the opportunity to shape the future of HR technology and create better experiences for employees and HR teams around the world, we’d love to hear from you. Bring your curiosity, problem-solving mindset, and passion for technology, and help us turn what’s possible into what’s next!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800 $130,200 CAD. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Partner with HR and cross-functional stakeholders to translate needs into scalable solutions across Recruiting, Onboarding, and HR Shared Services, using SAP SuccessFactors and OpenText platforms. Lead enhancements from requirements and design through testing, release, adoption, governance, and continuous improvement.

Requirements

Requires at least three years of experience supporting enterprise HR solutions, working knowledge of SAP SuccessFactors, and experience with HR service delivery or shared services. Candidates should have strong requirements, testing, release, documentation, and adoption experience, understand HR data privacy and security, and hold a bachelor’s degree or equivalent practical experience.

Skills

Business Requirements Analysis
SAP SuccessFactors
Recruiting and Onboarding
HR Service Delivery
Case Management
Requirements Elicitation
User Stories
Solution Design
User Acceptance Testing
Defect Management
Release Management
Data Privacy and Security
Stakeholder Management
Change Management
Agile Delivery
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
OpenText Service Management
OpenText Aviator
Human Resources Technology
Recruiting
Onboarding
HR Shared Services
Case Management
Request Management
Employee Self-Service
Requirements Elicitation
User Stories
Solution Design
Workflow Configuration
Data Integrations
Artificial Intelligence
Responsible AI
Data Privacy
Access Controls
Information Security
User Acceptance Testing
Defect Management
Release Readiness
Agile Delivery
Product Backlogs
IT Service Management
Change Management
Knowledge Management
Process Improvement
Stakeholder Management

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