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Added 15 mins ago
LC
Manager, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Own issue management process for IPFR and SAP with focus on engaging Sr. Analyst to create process improvements to prevent issues
Added 1 hour ago
AA
Project Management Analyst
August Advisors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Project Management Analyst will play a key role at August Advisors, working at the intersection of alternative asset management, capital raising, and operational execution. The role…
Added 2 hours ago
S
DCN Project Controls System Analyst
SLB
Calgary, AB
- Full-time
Lead continuous improvement initiatives focused on standardization, process optimization, data quality enhancement, user acceptance testing (UAT), and release management.
Added 2 hours ago
V
Anlst II, IT
Vale
Canada
- Full-time
The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service,…
Added 2 hours ago
Y
Business Systems Analyst (Dynamics 365 BC)
Yochana
Mississauga, ON
- Contract
Prepare functional designs, process maps, user stories, acceptance criteria, and process-improvement recommendations
Added 2 hours ago
F饭
Marketing Business Systems Analyst
Fantuan 饭团
Toronto, ON
- Full-time
Collaborate with Marketing, Operations, Product, Engineering, and Data teams to drive marketing technology initiatives and system improvement projects.
Added 2 hours ago
IG
Sr. Product Owner
Insight Global
Toronto, ON
- $70 to $75 CAD / hour
- Full-time
Digital Transformation Experience: Proven ability to lead or participate in digital transformation initiatives, driving innovation and process improvement.
Added 3 hours ago
C
Manufacturing Business Analyst (Cabico Coaticook)
Cabico&co
Coaticook, QC
- Full-time
We are seeking a Business Analyst to join our team at our Coaticook, QC site. Your mission: you will bridge the needs of the business and production teams with our technological solutions.…
Added 3 hours ago
OP
Senior Analyst, Lease Accounting
Oxford Properties Group
Toronto, ON
- Full-time
The Senior Analyst, Lease Accounting involves reviewing and interpreting lease documents to ensure accurate setup for billing tenants and verifying the accuracy of tenant recoveries during…
Added 3 hours ago
KP
Project Leader (Systems Analyst) - Competition ID: 4882
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…minimum of five years’ of experience in integrating solutions and process improvement, along with three years recent related experience in or supporting the Office of the Registrar…
Added 4 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
Champion automation, process simplification, and reporting enhancements to increase efficiency, improve insight generation, and reduce reporting cycle times.
Added 4 hours ago
T
Product Control Analyst
TD
Toronto, ON
- Full-time
The Product Control Analyst provides independent oversight of balance sheet, profit and loss (P&L), revenue attribution, fair value, and valuation-control processes for TD Securities…
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 4 hours ago
VB
Senior FP&A and Systems Analyst (6 Month Contract)
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Senior FP&A and Systems Analyst – 6 Month Contract
Added 4 hours ago
PO
Analyste d’affaires (FICO) - Business Analyst (FICO)
Port of Montreal
Montreal, QC
- Full-time
Conduct periodic system audits to identify opportunities for improvement and potential process deviations.
Added 4 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 4 hours ago
C
Manager, Business Analyst - CHAPS / High-Value Payments
Cognizant
Toronto, ON
- Full-time
…rejects, returns, repairs, and operational breaks to identify process improvement and automation…
Added 4 hours ago
Amazon Finance Rotational Program (AFRP) - Operations Finance, Early Career - 2027
Amazon
Toronto, ON
The Operations Finance Rotational Program (OFRP) - Operations Financial Analyst role is an intensive two-year, entry-level undergraduate rotational program spanning two year-long…
Added 4 hours ago
B
Financial Analyst, Corporate Functions
BRP
Sherbrooke, QC
- Full-time
We are seeking a financial analyst who will report to the manager, finance, corporate FP&A, responsible for producing and enhancing financial reports, working on continuous improvement…
Added 4 hours ago
R
Supply Chain Management Support Analyst
Raise
Calgary, AB
- Contract
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst will provide Supply Chain Management related application and process support to all internal and external clients.…
Added 4 hours ago
PR
Senior Supply Chain Analyst
Paramount Resources
Calgary, AB
- Full-time
Procure major equipment packages, including compression equipment, process skids, vessels and heat exchangers, electrical and instrumentation, and rotating equipment.
Added 4 hours ago
T
Senior Business Program Analyst
TD
Toronto, ON
- Full-time
The Wealth Process Excellence (WPE) team is an integrated member of the Wealth National Office whose purpose is to enable the deepening of client relationships, enable simpler and faster…
Added 4 hours ago
NC
Business Analyst (12 month term)
NAV CANADA
Ottawa, ON
- Full-time
The Business Analyst plays a key role in the planning, organizing, business process analysis, requirements, development, acquisition, configuration, enhancements, implementation, and…
Added 5 hours ago
O
Lead HR Technology Business Analyst
OpenText
Waterloo, ON
- Full-time
…experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business…
Added 5 hours ago
A
Lab Technician III
Airswift
Wonowon, BC
- Contract
We are currently seeking an experienced Laboratory Technologist / Chemical Analyst to join a leading oil and gas client in Fort St. John, British Columbia. This position plays a critical…

OpenText

Lead HR Technology Business Analyst

Waterloo, ON, Canada

Salary Range: $86,800 $130,200 CAD. · Full-time

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Job details

Pay: Salary Range: $86,800 $130,200 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Posting language: English
Posted: Oct 14, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

If you’re passionate about using technology to make work better, this is an opportunity to have a real impact on how employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business needs into intuitive, scalable experiences. You’ll work at the intersection of HR, technology, data, and AI, partnering with global stakeholders to bring ideas to life, from requirements and solution design through testing, launch, adoption, and continuous improvement. With platforms including SAP SuccessFactors, OpenText Service Management, and OpenText Aviator, you’ll help evolve the future of HR technology while ensuring solutions are secure, well-governed, and built with the user in mind.

What You Will Do

Partner with HR stakeholders across Recruiting, Onboarding, and HR Shared Services to understand needs and translate them into clear requirements, user stories, and scalable solutions.
Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
Support SAP SuccessFactors Recruiting and Onboarding, including workflows, data, configurations, integrations, and process improvements.
Support OpenText Service Management for HR Shared Services, including case management, intake, service catalogs, knowledge content, and employee self-service.
Identify opportunities to leverage OpenText Aviator and AI-enabled capabilities to improve HR service delivery and employee experiences.
Lead enhancement requests through intake, prioritization, design, testing, release, and post-launch validation.
Develop test scenarios, coordinate UAT, manage defects, validate solutions, and support business sign-off and production readiness.
Ensure solutions meet data privacy, security, access, governance, and responsible AI requirements.
Create documentation, training materials, knowledge articles, release communications, and support demos, training, and adoption activities.
Monitor feedback, adoption, service trends, and recurring issues to identify opportunities for continuous improvement and a more consistent HR technology experience.

What It Takes

3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
Experience with HR service delivery, shared services, case management, request management, or employee self-service.
Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.
Experience with testing, defect management, release readiness, process documentation, and user adoption.
Understanding of HR data privacy, access controls, information security, and responsible AI.
Strong analytical, problem-solving, communication, organization, and stakeholder management skills.
Bachelor’s degree in HR, IT, Business Administration, or a related field, or equivalent practical experience.
Experience with OpenText Service Management, OpenText Aviator, or comparable service management/AI-enabled platforms is an asset.
Experience with Agile delivery, product backlogs, IT service management, change management, or global HR technology environments is an asset.

One Last Thing

If you’re excited by the opportunity to shape the future of HR technology and create better experiences for employees and HR teams around the world, we’d love to hear from you. Bring your curiosity, problem-solving mindset, and passion for technology, and help us turn what’s possible into what’s next!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800 $130,200 CAD. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Partner with HR and cross-functional stakeholders to translate needs into scalable solutions across Recruiting, Onboarding, and HR Shared Services, using SAP SuccessFactors and OpenText platforms. Lead enhancements from requirements and design through testing, release, adoption, governance, and continuous improvement.

Requirements

Requires at least three years of experience supporting enterprise HR solutions, working knowledge of SAP SuccessFactors, and experience with HR service delivery or shared services. Candidates should have strong requirements, testing, release, documentation, and adoption experience, understand HR data privacy and security, and hold a bachelor’s degree or equivalent practical experience.

Skills

Business Requirements Analysis
SAP SuccessFactors
Recruiting and Onboarding
HR Service Delivery
Case Management
Requirements Elicitation
User Stories
Solution Design
User Acceptance Testing
Defect Management
Release Management
Data Privacy and Security
Stakeholder Management
Change Management
Agile Delivery
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
OpenText Service Management
OpenText Aviator
Human Resources Technology
Recruiting
Onboarding
HR Shared Services
Case Management
Request Management
Employee Self-Service
Requirements Elicitation
User Stories
Solution Design
Workflow Configuration
Data Integrations
Artificial Intelligence
Responsible AI
Data Privacy
Access Controls
Information Security
User Acceptance Testing
Defect Management
Release Readiness
Agile Delivery
Product Backlogs
IT Service Management
Change Management
Knowledge Management
Process Improvement
Stakeholder Management

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