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Added 6 mins ago
SE
Creative Repair Painter Specialist - Full Time
Surface Experts North Fort Worth
Grand Rapids, MB
- Full-time
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Added 6 mins ago
SE
Future Opening: Business to Business Sales Representative
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 6 mins ago
SE
Future Opening: Bathtub Repair Technician
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
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Future Opening: Furniture Maker
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
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Sales Representative
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 6 mins ago
SE
Surface Repair Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
We are a national franchise and are in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts…
Added 6 mins ago
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Installation Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
SE
Sales Representative
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 6 mins ago
SE
Future Opening: Creative Repair Specialist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Added 6 mins ago
SE
Future Opening: Creative Repair Specialist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Added 6 mins ago
SE
Handyman/Hard Surface Repair Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
We are a national franchise and are in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts…
Added 6 mins ago
SE
Installation Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
SE
Learn a New Trade - Paid Training
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Do you like working with your hands and enjoy learning new things? At Surface Experts we are looking for hard working and curious people to join our team.
Added 6 mins ago
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Tile Setter / Installer
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
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Future Opening: Cabinet Maker
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced ETL Developer to join our team as a Solution Architect. The ideal candidate will have a strong background in ETL processes and data integration,…
Added 6 mins ago
TH
Senior Policy Advisor (Online Harms), Child Health Policy Accelerator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 6 mins ago
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Future Opening: LEARN A NEW TRADE PAID TRAINING INCLUDED
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan…
Added 6 mins ago
TH
Senior Infrastructure Specialist
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 6 mins ago
SE
Future Opening: Creative Repair Artist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface…
Added 6 mins ago
SE
Future Opening: Bathtub Repair Technician
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface…
Added 6 mins ago
SE
Future Opening: Painter
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Added 6 mins ago
TH
Cardiovascular Perfusionist
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 6 mins ago
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Future Opening: Apprentice
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Communicate with the support team with questions
Added 6 mins ago
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Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Must have valid Food Handlers Certificate

OpenText

Lead HR Technology Business Analyst

Waterloo, ON, Canada

Salary Range: $86,800 $130,200 CAD. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range: $86,800 $130,200 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Posting language: English
Posted: Oct 14, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

If you’re passionate about using technology to make work better, this is an opportunity to have a real impact on how employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared Services, turning business needs into intuitive, scalable experiences. You’ll work at the intersection of HR, technology, data, and AI, partnering with global stakeholders to bring ideas to life, from requirements and solution design through testing, launch, adoption, and continuous improvement. With platforms including SAP SuccessFactors, OpenText Service Management, and OpenText Aviator, you’ll help evolve the future of HR technology while ensuring solutions are secure, well-governed, and built with the user in mind.

What You Will Do

Partner with HR stakeholders across Recruiting, Onboarding, and HR Shared Services to understand needs and translate them into clear requirements, user stories, and scalable solutions.
Facilitate requirements workshops, process reviews, and solution validation with HR, IT, Data, Security, product teams, and vendors.
Support SAP SuccessFactors Recruiting and Onboarding, including workflows, data, configurations, integrations, and process improvements.
Support OpenText Service Management for HR Shared Services, including case management, intake, service catalogs, knowledge content, and employee self-service.
Identify opportunities to leverage OpenText Aviator and AI-enabled capabilities to improve HR service delivery and employee experiences.
Lead enhancement requests through intake, prioritization, design, testing, release, and post-launch validation.
Develop test scenarios, coordinate UAT, manage defects, validate solutions, and support business sign-off and production readiness.
Ensure solutions meet data privacy, security, access, governance, and responsible AI requirements.
Create documentation, training materials, knowledge articles, release communications, and support demos, training, and adoption activities.
Monitor feedback, adoption, service trends, and recurring issues to identify opportunities for continuous improvement and a more consistent HR technology experience.

What It Takes

3+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or HR Technology professional supporting enterprise HR solutions.
Working knowledge of SAP SuccessFactors, preferably Recruiting and/or Onboarding.
Experience with HR service delivery, shared services, case management, request management, or employee self-service.
Strong experience eliciting, analyzing, documenting, and validating business and functional requirements.
Experience with testing, defect management, release readiness, process documentation, and user adoption.
Understanding of HR data privacy, access controls, information security, and responsible AI.
Strong analytical, problem-solving, communication, organization, and stakeholder management skills.
Bachelor’s degree in HR, IT, Business Administration, or a related field, or equivalent practical experience.
Experience with OpenText Service Management, OpenText Aviator, or comparable service management/AI-enabled platforms is an asset.
Experience with Agile delivery, product backlogs, IT service management, change management, or global HR technology environments is an asset.

One Last Thing

If you’re excited by the opportunity to shape the future of HR technology and create better experiences for employees and HR teams around the world, we’d love to hear from you. Bring your curiosity, problem-solving mindset, and passion for technology, and help us turn what’s possible into what’s next!

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800 $130,200 CAD. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Partner with HR and cross-functional stakeholders to translate needs into scalable solutions across Recruiting, Onboarding, and HR Shared Services, using SAP SuccessFactors and OpenText platforms. Lead enhancements from requirements and design through testing, release, adoption, governance, and continuous improvement.

Requirements

Requires at least three years of experience supporting enterprise HR solutions, working knowledge of SAP SuccessFactors, and experience with HR service delivery or shared services. Candidates should have strong requirements, testing, release, documentation, and adoption experience, understand HR data privacy and security, and hold a bachelor’s degree or equivalent practical experience.

Skills

Business Requirements Analysis
SAP SuccessFactors
Recruiting and Onboarding
HR Service Delivery
Case Management
Requirements Elicitation
User Stories
Solution Design
User Acceptance Testing
Defect Management
Release Management
Data Privacy and Security
Stakeholder Management
Change Management
Agile Delivery
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
OpenText Service Management
OpenText Aviator
Human Resources Technology
Recruiting
Onboarding
HR Shared Services
Case Management
Request Management
Employee Self-Service
Requirements Elicitation
User Stories
Solution Design
Workflow Configuration
Data Integrations
Artificial Intelligence
Responsible AI
Data Privacy
Access Controls
Information Security
User Acceptance Testing
Defect Management
Release Readiness
Agile Delivery
Product Backlogs
IT Service Management
Change Management
Knowledge Management
Process Improvement
Stakeholder Management

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Work requirements

Jobs in Canada