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Lead Product Manager (Digital Experience) 1

  • Mississauga, ON, Canada

Full-time

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Job details

Job type
Full-time
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Experience
8+ years of product management experience delivering enterprise software and cloud applications.
Posting language
English
Posted

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product initiatives spanning communications, messaging, digital experience, analytics, and AI-enabled client engagement. The successful candidate will combine client insight, commercial judgment, technical acumen, and cross-functional leadership to translate market opportunities into differentiated enterprise SaaS solutions and measurable business outcomes.

Your Impact

You will contribute to the development of product vision and strategy, drive product and feature requirements, and manage development and delivery of new SaaS applications. You will build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure that every aspect of solutions is built and launched to meet client needs. You will also be responsible for supporting the demo environment including building out impactful use case demos of our products.

What The Role Offers

  • Identify opportunities to drive growth of DX solutions, solving for integrated Experience Cloud capabilities spanning communications, messaging, digital experience, analytics, and AI-enabled client engagement.
  • Determine client needs and use cases and translate into product roadmaps and requirements.
  • Conduct market and competitive research to ensure solutions drive client growth.
  • Define product success metrics and use client, market, usage, and financial data to evaluate performance and guide roadmap investment decisions
  • Partner and collaborate with other product managers and cross-functional teams to deliver integrated solutions.
  • Manage development and delivery of products and solutions from definition to launch.
  • Work closely with development to ensure solutions meet client expectations.
  • Enable and support marketing, sales, services, and other teams to ensure market growth.

What You Need To Succeed

  • 8+ years of product management experience delivering enterprise software and cloud applications.
  • Experience digital experience, analytics, and experience management solutions is strongly preferred.
  • Proven success as a product manager driving product definition and requirements for SaaS applications.
  • Experience working with development teams on solution architecture, APIs, and integrations.
  • Strong written and verbal communication skills; ability to simplify complex topics for diverse audiences.
  • Proven ability to work in a global, matrixed environment with cross‑functional stakeholders (Development, GTM, Professional Services, Support).
  • Comfortable operating in ambiguity and fast‑changing environments; strong execution discipline and attention to detail.
  • AI-First Mindset: Familiarity with GenAI, predictive AI, and agentic AI concepts.
  • Market Analysis: Strong skills in competitive research, client discovery, and market segmentation.
  • Technical Acumen: Solid understanding of cloud technologies, business process orchestration, and data management.
  • Execution Excellence: Experience with roadmap planning/prioritization, Agile/Scrum, and aligned cross-functional collaboration.
  • Client-Centricity: Passion for solving real-world problems through empathetic design and impactful product experiences.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
More about this job

Responsibilities

Shape the strategy, roadmap, requirements, and market success of integrated Experience Cloud capabilities, managing product development and delivery from definition through launch. Use client, market, usage, and financial insights to guide product decisions, align cross-functional teams, and support demos and go-to-market efforts.

Requirements

Requires 8 or more years of product management experience delivering enterprise software and cloud applications, with experience in digital experience, analytics, or experience management strongly preferred. Candidates should have SaaS product definition experience, technical knowledge of architecture, APIs, integrations, and cloud technologies, and strong cross-functional communication and execution skills; familiarity with generative, predictive, and agentic AI is also sought.

Skills

  • Product Management
  • Product Strategy
  • Product Roadmapping
  • SaaS Product Development
  • Digital Experience
  • Experience Management
  • Market Research
  • Competitive Analysis
  • Client Discovery
  • Requirements Definition
  • Solution Architecture
  • APIs And Integrations
  • Cloud Technologies
  • Generative AI
  • Predictive AI
  • Agile And Scrum

Visa sponsorship

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Categories

  • Technology
  • Software
  • Management & Leadership
  • Data & Analytics

Keywords

  • Experience Cloud
  • Digital Experience
  • Enterprise SaaS
  • Cloud Applications
  • Communications
  • Messaging
  • Analytics
  • Experience Management
  • Generative AI
  • Predictive AI
  • Agentic AI
  • Product Strategy
  • Product Roadmap
  • Market Research
  • Competitive Research
  • Client Discovery
  • Market Segmentation
  • Product Requirements
  • Solution Architecture
  • APIs
  • Integrations
  • Cloud Technologies
  • Business Process Orchestration
  • Data Management
  • Agile
  • Scrum
  • Cross-Functional Collaboration
  • Product Success Metrics
  • Demo Environments

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