Jobs in Canada

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Added 1 min ago
DR
Entry-Level Field Sales Associate
Dawn Recruiting Agency
Ottawa, ON
- $45,000 to $75,000 CAD / year
- Full-time
Professional Development: An opportunity to gain practical sales experience and develop communication, negotiation, and customer relationship skills.
Added 1 min ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 min ago
QW
Pega Lead System Architect
Quantum World Technologies Inc.
Canada
- Contract
We are looking for an experienced Pega Lead System Architect (LSA) with strong expertise in Enterprise Business Process Management (BPM), workflow automation, and Pega application…
Added 1 min ago
SD
Staff Pharmacist
Shoppers Drug Mart
The Pas, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
XI
Director, Network Development & Operations
Xplore Inc.
Calgary, AB
- Full-time
…outcomes and KPIs - including reliability, speed of change, customer experience, and cost efficiency - and serves as a trusted advisor to senior leadership on operational performance and…
Added 1 min ago
XI
Director, Network Development & Operations
Xplore Inc.
Woodstock, NB
- Full-time
…outcomes and KPIs - including reliability, speed of change, customer experience, and cost efficiency - and serves as a trusted advisor to senior leadership on operational performance and…
Added 1 min ago
XI
Director, Network Development & Operations
Xplore Inc.
Cornwall, ON
- Full-time
…outcomes and KPIs - including reliability, speed of change, customer experience, and cost efficiency - and serves as a trusted advisor to senior leadership on operational performance and…
Added 1 min ago
XI
Director, Network Development & Operations
Xplore Inc.
Fredericton, NB
- Full-time
…outcomes and KPIs - including reliability, speed of change, customer experience, and cost efficiency - and serves as a trusted advisor to senior leadership on operational performance and…
Added 1 min ago
A
Manager Professional Education and Development
Alcon
Mississauga, ON
- $90,594 to $135,891 CAD / year
- Full-time
Alcon Canada’s Commercial Vision Care team is looking for a Manager, Professional Education and Development to lead the development and execution of professional education and health care…
Added 1 min ago
T
Pega Lead System Architect
Tekshapers
Toronto, ON
- Contract
We are looking for an experienced Pega Lead System Architect (LSA) with strong expertise in Enterprise BPM and Workflow Automation. The ideal candidate should have hands-on Pega development…
Added 1 min ago
XI
Director, Network Development & Operations
Xplore Inc.
Markham, ON
- Full-time
…outcomes and KPIs - including reliability, speed of change, customer experience, and cost efficiency - and serves as a trusted advisor to senior leadership on operational performance and…
Added 1 min ago
TU
National Sales Director
The Unscented Company
Montreal, QC
- Full-time
Work with Operations and Finance on tariff and cross-border strategy, deciding which accounts to support and which to hold
Added 1 min ago
IO
Procurement Specialist, Contracts
Irving Oil
Saint John, NB
- Full-time
Lead strategic sourcing initiatives to drive value and cost savings
Added 1 min ago
PF
VP Produit | Head Of Product
Power Factors
Remote, Canada
- Remote
Aisance commerciale : expérience de la responsabilité ou de l’influence sur le P&L, la tarification et le regroupement au niveau du produit, et de la prise de décisions d’investissement…
Added 1 min ago
S
Senior Electrical Engineer
Stantec
Calgary, AB
- Full-time
Lead technical design discussions, internally and externally, to ensure scope objectives are met
Added 16 mins ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
…operations. As a key member of the team you will provide exceptional customer service while ensuring inventory is received, organized, and shipped accurately. This position offers a unique…
Added 16 mins ago
D
Software Developer
DIRTT
AB · Calgary, AB
- Full-time
…the product. Working within the approach set by the technical lead, the Intermediate Software Developer (Applied AI) delivers AI capabilities that are evaluated, secure, cost-controlled and…
Added 31 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 31 mins ago
SC
Senior Analyst / Consultant
SATOV Consultants
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Location: Downtown Montréal (at least 3 days per week in-office) · Lieu : Centre-ville de Montréal (au moins 3 jours par semaine au bureau)
Added 31 mins ago
ET
Senior Business Development Manager
Enabled Talent
ON · Peel, ON
- Full-time
5+ years of experience in business development, B2B sales, partnerships, lead generation or a related client facing role
Added 31 mins ago
A
Customer Success Manager, Amazon
Accrue
Toronto, ON
- Full-time
Lead client meetings, from routine check-ins to quarterly business reviews
Added 31 mins ago
EE
Regional Account Manager
ElPro Elevators & Lifts Inc.
Calgary, AB
- Full-time
As ElPro continues to grow, we're looking for an experienced and driven Regional Sales Manager to lead our sales efforts and help take our business to the next level.
Added 31 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Strathroy, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
Front of House - Supervisor
Northland Properties
Greater Napanee, ON · Napanee, ON
Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
Added 31 mins ago
Seasonal Sales Associate
Roots
Halifax, NS
Collaborate with teammates and leaders to create an outstanding customer experience.

OpenText

Lead Technical Support Specialist (SAP-ABAP)

Waterloo, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 26, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be joining a team that provides world class technical client support to a variety of enterprise clients while working across business units to ensure that client satisfaction is met in every form. Their focus will be supporting the VIM (Vendor Invoice Management) product within complex client environments.

YOU ARE GREAT AT

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.

Work within a high-performing team of Senior, Lead, and Principal Technical Specialists who collaborate effectively to achieve common goals.

Identify and resolve client issues in a timely manner, meeting published response time (SLA) requirements through phone support and written correspondence.
Manage client relationships and accurately document all client interactions within the company database.
Provide recommendations for alternative support options when client issues are not related to OpenText products.
Test and validate OpenText product issues across various environments to identify and confirm solutions.
Author technical documentation and knowledge articles for inclusion in the Knowledge Center Knowledge Base.
Collaborate with cross-functional teams and other departments to troubleshoot and resolve complex technical issues.
Report software defects (bugs) and communicate client feedback and product enhancement suggestions.

What You Need To Succeed

5–10 years of hands-on experience in SAP technical support, development, or implementation environments.
5+ years of strong technical hands-on experience with SAP R/3 and SAP S/4HANA landscapes.
Extensive experience in ABAP development, including Reports, Dialog Programming, Enhancements, User Exits, BAdIs, BAPIs, RFCs, Smart Forms, Adobe Forms, ALV Reports, and Object-Oriented ABAP.
Strong functional knowledge of SAP FI and MM modules, including business processes, configuration support, and integration with other SAP modules.
Experience supporting and troubleshooting SAP Workflow, IDocs, ALE, and Web Services.
Hands-on experience with SAP Fiori, SAP Gateway/OData Services, and Fiori application troubleshooting and enhancements.
Experience with SAP Business Technology Platform (SAP BTP), including extension development, Integration Suite, and cloud-based SAP services.
Experience with SAP authorization concepts, transport management, and change management processes.
Knowledge of SAP performance analysis, debugging, SQL optimization, and root-cause analysis.
Experience working with Oracle, SAP HANA, or other relational databases.
Strong analytical, troubleshooting, and client-facing technical support skills.
Experience working in production support environments with incident management and SLA-driven support.
Excellent written and verbal communication skills with the ability to interact effectively with clients and cross-functional teams.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

ONE LAST THING

OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800- $130,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Resolve critical client issues for OpenText's Vendor Invoice Management product, meeting SLA response requirements and documenting client interactions. Test and validate product issues, create knowledge articles, collaborate across teams to troubleshoot complex problems, and report defects and client feedback.

Requirements

Requires 5–10 years of hands-on SAP technical support, development, or implementation experience, including 5+ years with SAP R/3 and S/4HANA and extensive ABAP expertise. Candidates should also have SAP FI/MM knowledge, experience with related SAP technologies and production support, strong client-facing communication skills, and a bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Skills

SAP Technical Support
ABAP Development
SAP R/3
SAP S/4HANA
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
SAP Fiori
SAP Gateway/OData
SAP BTP
Incident Management
Root-Cause Analysis
Client Support
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Vendor Invoice Management
SAP R/3
SAP S/4HANA
ABAP
Object-Oriented ABAP
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
Web Services
SAP Fiori
SAP Gateway
OData Services
SAP BTP
Integration Suite
BAPIs
RFCs
BAdIs
User Exits
Smart Forms
Adobe Forms
ALV Reports
Oracle
SAP HANA
SQL Optimization
Incident Management
SLA
Root-Cause Analysis

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Jobs in Canada