Jobs in Canada

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Added 12 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 12 mins ago
TG
SAP ABAP Technical with BTP
Tek Global
Toronto, ON
- Contract
Strong communication skills with the ability to lead technical discussions
Added 12 mins ago
S
Gestionnaire, Excellence mondiale des processus d’affaires/ Manager Global Business Process Excellence
Syntax
Montreal, QC
- Full-time
5) Planification, préparation et exécution de l’intégration
Added 12 mins ago
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Tech Lead, Application Development 4C
BrightClaim
Montreal, QC
- Full-time
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our…
Added 12 mins ago
V
Software Team Lead, MachineLogic / Chef d’équipe, génie logiciel (MachineLogic)
Vention
Montreal, QC
- Full-time
Lead and grow a team of 8 software engineers, roboticists, and applied AI specialists. You own hiring, coaching, career development, and a culture of execution and quality.
Added 12 mins ago
V
Senior Robotics Simulation Developer / Ingénieur(e) principal(e) en simulation robotique
Vention
Montreal, QC
- Full-time
Collaborate with the product manager, tech lead, developers, UX/UI designer and Vention’s mechanical and robotics experts
Added 12 mins ago
SH
Senior Business Analyst
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Lead the communication to articulate complex financial issues to a broad audience and fulfill ad hoc requests made by stakeholders and providing support in interpretation and understanding…
Added 27 mins ago
ST
Nursing Supervisor
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
Lead nursing team meetings and contribute to organizational leadership initiatives
Added 42 mins ago
OM
Senior Director, Organizational Development
Ontario Medical Association
Toronto, ON
- Full-time
Culture, Employee Experience & EDIA Integration
Added 42 mins ago
CC
RQ11880 - Systems Testing/QA Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
Added 42 mins ago
DO
Director, Computational DMPK (Drug Metabolism & Pharmacokinetics)
Deep Origin
Remote, Canada
- Full-time
- Remote
…own those models, mentor the team that builds them, and drive integration of their predicted parameters into the physiologically based pharmacokinetic (PBPK) model that governs exposure…
Added 42 mins ago
Solutions Architect (API)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Own architectural decisions to lead the technical vision and design for the integration solution, which powers customer and business outcomes
Added 57 mins ago
AE
Manager, Major Projects Oversight
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
…risks and issues, provide clear and defensible insights, and lead contractor performance evaluation within assigned. Supports appropriate, escalation, performance evaluation, and award fee…
Added 1 hour ago
NG
Finance Business Systems Analyst
NFI Group Inc.
Winnipeg, MB
- Full-time
…through system optimization, automation, AI enablement, data integration, continuous improvement, and enterprise finance transformation initiatives. While the positions share a common…
Added 1 hour ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
Lead regional budgeting, forecasting, and financial planning, ensuring alignment between financial targets, business assumptions, and strategic priorities.
Added 2 hours ago
W
Account Executive
WorkBooth
Toronto, ON
- Full-time
Achieve and exceed sales development targets by consistently meeting monthly and quarterly goals for outreach, qualified meetings, and lead generation.
Added 2 hours ago
P
Revenue Director
Powerfleet
Richmond Hill, ON · Toronto, North America
- $96,000 to $120,000 CAD / year
- Contract
…business operations through the ingestion, harmonization, and integration of data - regardless of source - and delivers actionable insights to help companies meet their strategic objectives…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 3 hours ago
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SAP S4 Hana MM Functional Analyst
Pratt & Whitney
Mississauga, ON
- Full-time
Lead specific logistics projects, including Web/Intranet and SAP Portal projects.
Added 3 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Technical Lead – Enterprise Applications (Varicent)
Added 3 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Familiarity with data migration and integration processes.
Added 3 hours ago
CW
Supply Chain Manager
Colas Western Canada Inc.
St. Albert, AB
- Full-time
…or policy initiatives before day-end. You will be trusted to lead cross-functional initiatives, influence stakeholders at all levels, and identify opportunities that improve efficiency,…
Added 3 hours ago
NS
General Manager – Virtual Hospital/FNC+ B8D
NHS Scotland
Saskatoon, SK
- Full-time
…division has been created to drive bold innovation, strengthen integration between primary and secondary care, and put patients firmly at the centre of everything we…
Added 4 hours ago
AH
Speech Pathologist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Heart & Stroke CPR (BCLS-HCP) certification is required
Added 4 hours ago
AH
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…continuum? Cancer Care Alberta (CCA) is seeking a Senior Program Lead (SPL), Provincial Systems, Programs and Performance (PSPP) to join our Executive Leadership Team. Reporting to the…

OpenText

Lead Technical Support Specialist (SAP-ABAP)

Waterloo, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 26, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be joining a team that provides world class technical client support to a variety of enterprise clients while working across business units to ensure that client satisfaction is met in every form. Their focus will be supporting the VIM (Vendor Invoice Management) product within complex client environments.

YOU ARE GREAT AT

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.

Work within a high-performing team of Senior, Lead, and Principal Technical Specialists who collaborate effectively to achieve common goals.

Identify and resolve client issues in a timely manner, meeting published response time (SLA) requirements through phone support and written correspondence.
Manage client relationships and accurately document all client interactions within the company database.
Provide recommendations for alternative support options when client issues are not related to OpenText products.
Test and validate OpenText product issues across various environments to identify and confirm solutions.
Author technical documentation and knowledge articles for inclusion in the Knowledge Center Knowledge Base.
Collaborate with cross-functional teams and other departments to troubleshoot and resolve complex technical issues.
Report software defects (bugs) and communicate client feedback and product enhancement suggestions.

What You Need To Succeed

5–10 years of hands-on experience in SAP technical support, development, or implementation environments.
5+ years of strong technical hands-on experience with SAP R/3 and SAP S/4HANA landscapes.
Extensive experience in ABAP development, including Reports, Dialog Programming, Enhancements, User Exits, BAdIs, BAPIs, RFCs, Smart Forms, Adobe Forms, ALV Reports, and Object-Oriented ABAP.
Strong functional knowledge of SAP FI and MM modules, including business processes, configuration support, and integration with other SAP modules.
Experience supporting and troubleshooting SAP Workflow, IDocs, ALE, and Web Services.
Hands-on experience with SAP Fiori, SAP Gateway/OData Services, and Fiori application troubleshooting and enhancements.
Experience with SAP Business Technology Platform (SAP BTP), including extension development, Integration Suite, and cloud-based SAP services.
Experience with SAP authorization concepts, transport management, and change management processes.
Knowledge of SAP performance analysis, debugging, SQL optimization, and root-cause analysis.
Experience working with Oracle, SAP HANA, or other relational databases.
Strong analytical, troubleshooting, and client-facing technical support skills.
Experience working in production support environments with incident management and SLA-driven support.
Excellent written and verbal communication skills with the ability to interact effectively with clients and cross-functional teams.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

ONE LAST THING

OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800- $130,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Resolve critical client issues for OpenText's Vendor Invoice Management product, meeting SLA response requirements and documenting client interactions. Test and validate product issues, create knowledge articles, collaborate across teams to troubleshoot complex problems, and report defects and client feedback.

Requirements

Requires 5–10 years of hands-on SAP technical support, development, or implementation experience, including 5+ years with SAP R/3 and S/4HANA and extensive ABAP expertise. Candidates should also have SAP FI/MM knowledge, experience with related SAP technologies and production support, strong client-facing communication skills, and a bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Skills

SAP Technical Support
ABAP Development
SAP R/3
SAP S/4HANA
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
SAP Fiori
SAP Gateway/OData
SAP BTP
Incident Management
Root-Cause Analysis
Client Support
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Vendor Invoice Management
SAP R/3
SAP S/4HANA
ABAP
Object-Oriented ABAP
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
Web Services
SAP Fiori
SAP Gateway
OData Services
SAP BTP
Integration Suite
BAPIs
RFCs
BAdIs
User Exits
Smart Forms
Adobe Forms
ALV Reports
Oracle
SAP HANA
SQL Optimization
Incident Management
SLA
Root-Cause Analysis

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Jobs in Canada