Jobs in Canada

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DR
Entry-Level Field Sales Associate
Dawn Recruiting Agency
Ottawa, ON
- $45,000 to $75,000 CAD / year
- Full-time
No previous sales experience is required. We provide product education, sales training, and ongoing guidance to help you learn how to approach prospective customers, understand their needs,…
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SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
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SM
RQ11489 – Software Developer – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
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SM
RQ11687 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
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C
Senior Program Manager – AI Security Research
Centraprise
Toronto, ON
- Contract
Coordinate technical teams across security research, engineering, architecture, and product.
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DR
Entry-Level Sales Representative
Dawn Recruiting Agency
AB · Edmonton, AB
- Full-time
No previous sales experience is required. We provide product education, sales training, and ongoing guidance to help you learn how to approach prospective customers, understand their needs,…
Added just now
TG
Project Estimator
Tri-Mach Group (TMG)
Elmira, ON
- $115,000 to $130,000 CAD / year
- Full-time
Develop extensive knowledge of product line, preferred practices and all applicable industry standards
Added just now
TU
National Sales Director
The Unscented Company
Montreal, QC
- Full-time
Work with Operations and Finance on tariff and cross-border strategy, deciding which accounts to support and which to hold
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LC
Engineer - Manufacturing Technician
Linamar Corporation
Guelph, ON
- Full-time
Analyze and optimize manufacturing processes to enhance efficiency, reduce waste, and improve product quality.
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Actuarial Consultant - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Leads projects from beginning to end. Includes implementation of final product.
Added just now
PF
VP Produit | Head Of Product
Power Factors
Remote, Canada
- Remote
Added just now
TG
Project Estimator
Tri-Mach Group Inc.
Elmira, ON
- $115,000 to $130,000 CAD / year
- Full-time
Develop extensive knowledge of product line, preferred practices and all applicable industry standards
Added just now
Specification Sales Manager
Acuity Inc.
Thornhill, ON
Generate and deliver sales presentations to underscore value of the Agency, Line Card, technology and product breadth.
Added 15 mins ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
Added 15 mins ago
D
Software Developer
DIRTT
AB · Calgary, AB
- Full-time
The Software Developer (Applied AI) is an established, productive developer who builds and runs AI systems as software: the services, agents and integrations that turn DIRTT’s knowledge and…
Added 30 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
…focus will be supporting the VIM (Vendor Invoice Management) product within complex client…
Added 30 mins ago
Sustainable Sourcing Specialist, Ingredients
Give and Go Prepared Foods
Toronto, ON
…impacts while ensuring supply feasibility, cost competitiveness, product performance, and alignment with corporate sustainability…
Added 30 mins ago
B
Tech Lead, Application Development 4C
BrightClaim
Montreal, QC
- Full-time
Collaborate with product managers, designers, and QA teams to deliver features on time and within scope.
Added 30 mins ago
V
Software Team Lead, MachineLogic / Chef d’équipe, génie logiciel (MachineLogic)
Vention
Montreal, QC
- Full-time
Carry the agentic vision for MachineLogic. Partner with Product to define the roadmap that moves machine programming from expert work to an assisted experience, then an autonomous one:…
Added 30 mins ago
V
Senior Robotics Simulation Developer / Ingénieur(e) principal(e) en simulation robotique
Vention
Montreal, QC
- Full-time
Vention is seeking a skilled Software Developer/Engineer for our simulation team who is passionate about developing digital twin experiences for real-world robotics applications. This is an…
Added 45 mins ago
R
Senior Analyst / Developer - Guidewire PolicyCenter
REVAU
Toronto, ON
- Full-time
As part of our continued growth, we are looking for a Senior Guidewire PolicyCenter Analyst / Developer, based in Ontario, to join our application support team. This individual will be…
Added 45 mins ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Added 59 mins ago
A
Digital Design-Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Autodesk
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Adoption Specialist for Industrialized Construction ensures a high-quality product experience is delivered to customers as they learn, adopt, and use Autodesk’s Informed…
Added 59 mins ago
FC
Fertilizer Operations Supervisor
Federated Co-operatives Limited
Hanley, SK
- Full-time
Assist with product audits and weigh-overs while maintaining facility cleanliness and quality standards to ensure contamination-free product shipments.
Added 59 mins ago
PF
Directeur·rice des produits | Head Of Product
Power Factors
Montreal, QC
- Full-time

OpenText

Lead Technical Support Specialist (SAP-ABAP)

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 26, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be joining a team that provides world class technical client support to a variety of enterprise clients while working across business units to ensure that client satisfaction is met in every form. Their focus will be supporting the VIM (Vendor Invoice Management) product within complex client environments.

YOU ARE GREAT AT

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.

Work within a high-performing team of Senior, Lead, and Principal Technical Specialists who collaborate effectively to achieve common goals.

Identify and resolve client issues in a timely manner, meeting published response time (SLA) requirements through phone support and written correspondence.
Manage client relationships and accurately document all client interactions within the company database.
Provide recommendations for alternative support options when client issues are not related to OpenText products.
Test and validate OpenText product issues across various environments to identify and confirm solutions.
Author technical documentation and knowledge articles for inclusion in the Knowledge Center Knowledge Base.
Collaborate with cross-functional teams and other departments to troubleshoot and resolve complex technical issues.
Report software defects (bugs) and communicate client feedback and product enhancement suggestions.

What You Need To Succeed

5–10 years of hands-on experience in SAP technical support, development, or implementation environments.
5+ years of strong technical hands-on experience with SAP R/3 and SAP S/4HANA landscapes.
Extensive experience in ABAP development, including Reports, Dialog Programming, Enhancements, User Exits, BAdIs, BAPIs, RFCs, Smart Forms, Adobe Forms, ALV Reports, and Object-Oriented ABAP.
Strong functional knowledge of SAP FI and MM modules, including business processes, configuration support, and integration with other SAP modules.
Experience supporting and troubleshooting SAP Workflow, IDocs, ALE, and Web Services.
Hands-on experience with SAP Fiori, SAP Gateway/OData Services, and Fiori application troubleshooting and enhancements.
Experience with SAP Business Technology Platform (SAP BTP), including extension development, Integration Suite, and cloud-based SAP services.
Experience with SAP authorization concepts, transport management, and change management processes.
Knowledge of SAP performance analysis, debugging, SQL optimization, and root-cause analysis.
Experience working with Oracle, SAP HANA, or other relational databases.
Strong analytical, troubleshooting, and client-facing technical support skills.
Experience working in production support environments with incident management and SLA-driven support.
Excellent written and verbal communication skills with the ability to interact effectively with clients and cross-functional teams.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

ONE LAST THING

OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800- $130,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Resolve critical client issues for OpenText's Vendor Invoice Management product, meeting SLA response requirements and documenting client interactions. Test and validate product issues, create knowledge articles, collaborate across teams to troubleshoot complex problems, and report defects and client feedback.

Requirements

Requires 5–10 years of hands-on SAP technical support, development, or implementation experience, including 5+ years with SAP R/3 and S/4HANA and extensive ABAP expertise. Candidates should also have SAP FI/MM knowledge, experience with related SAP technologies and production support, strong client-facing communication skills, and a bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Skills

SAP Technical Support
ABAP Development
SAP R/3
SAP S/4HANA
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
SAP Fiori
SAP Gateway/OData
SAP BTP
Incident Management
Root-Cause Analysis
Client Support
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Vendor Invoice Management
SAP R/3
SAP S/4HANA
ABAP
Object-Oriented ABAP
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
Web Services
SAP Fiori
SAP Gateway
OData Services
SAP BTP
Integration Suite
BAPIs
RFCs
BAdIs
User Exits
Smart Forms
Adobe Forms
ALV Reports
Oracle
SAP HANA
SQL Optimization
Incident Management
SLA
Root-Cause Analysis

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Jobs in Canada