Jobs in Canada

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Software Developer
DIRTT
AB · Calgary, AB
- Full-time
Applied AI is the primary focus of the role, not its only work. The Software Developer (Applied AI) is a member of the Platform team and also takes on Design Editor platform and cloud…
Added 15 mins ago
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Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 15 mins ago
TR
JDE Developer
Tenth Revolution Group
Mississauga, ON
- Full-time
As a member of the ERP Development team, the JDE Developer will be designing and developing applications on JDE 9.2. The job involved analysis, coding, debugging, and supporting the global…
Added 15 mins ago
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Tech Lead, Application Development 4C
BrightClaim
Montreal, QC
- Full-time
Software development with proven expertise in Java and Python
Added 15 mins ago
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Software Team Lead, MachineLogic / Chef d’équipe, génie logiciel (MachineLogic)
Vention
Montreal, QC
- Full-time
Lead and grow a team of 8 software engineers, roboticists, and applied AI specialists. You own hiring, coaching, career development, and a culture of execution and quality.
Added 15 mins ago
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Senior Robotics Simulation Developer / Ingénieur(e) principal(e) en simulation robotique
Vention
Montreal, QC
- Full-time
Vention is seeking a skilled Software Developer/Engineer for our simulation team who is passionate about developing digital twin experiences for real-world robotics applications. This is an…
Added 15 mins ago
SH
Senior Business Analyst
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we…
Added 30 mins ago
MU
Stewardship Officer
McGill University
ON
- Full-time
Reporting to the Associate Director, Donor Relations, the incumbent provides robust stewardship support to the development/fundraising team, with a focus on specific faculties or units. In…
Added 44 mins ago
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Digital Design-Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Autodesk
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…in-person, and on-demand content and interactions with the Adoption…
Added 44 mins ago
PF
Directeur·rice des produits | Head Of Product
Power Factors
Montreal, QC
- Full-time
Added 44 mins ago
CC
RQ11880 - Systems Testing/QA Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
Added 45 mins ago
Sales Development Representative
Ametek, Inc.
Levis, QC
1 to 2 years of experience in sales development, lead generation, business development, or inside sales
Added 45 mins ago
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Sales Development Representative (Phone-First)
Forager
Remote, Canada
- Contract
- Remote
…increasingly to go-to-market teams directly. We are a fully remote team of about ten people with historically very little…
Added 45 mins ago
PF
Directeur·rice des produits | Head Of Product
Power Factors
Remote, Canada
- Remote
Added 45 mins ago
Solutions Architect (API)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Provide ongoing coaching and mentorship for our development team
Added 1 hour ago
MO
Manager, Community Housing & Tenant Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Lead and support staff in a dynamic and evolving community housing environment, fostering collaboration, accountability, service excellence, and continuous improvement.
Added 1 hour ago
PH
Mammography Supervisor, Radiological Technologist, Medical Imaging S2 Up to 8 FTE
Provincial Health Services Authority
Vancouver, BC
- Full-time
…aspects of this position. The Mammography Supervisor works in a team based environment and is responsible for the supervision and coordination of technical and staffing activities of…
Added 2 hours ago
GC
Coordonnateur·rice de localisation (chinois simplifié)/Localization Coordinator, Simplified Chinese
Game Companies
Montreal, QC
- Full-time
Added 2 hours ago
JI
Account Executive, Retail | Gestionnaire de comptes, commerce de détail
Jesta I.S.
Montreal, QC
- Full-time
For more than 50 years, Jesta I.S. has helped retailers, wholesalers, and brand manufacturers grow through innovative enterprise software.
Added 2 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 3 hours ago
R
Senior Project Manager – Cybersecurity
Raise
Toronto, ON
- Full-time
Must Have Requirements
Added 3 hours ago
TT
Delivery Lead (Hybrid)
TECH TALENTS AGENCY
Montreal, QC
- Full-time
Ability to work on-site in Montreal 3 days per week
Added 3 hours ago
PF
Scientifique principal·e des données - BESS | Senior Data Scientist - BESS
Power Factors
Remote, Canada
- Remote
Added 3 hours ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
As a key leader in the Business Unit, you will join a collaborative, fast-paced team, and work cross-functionally to design, build, and launch the next generation of a Digital Fax…
Added 3 hours ago
OI
Robotic Systems Sr Designer f/m
Orthosoft Inc.
Montreal, QC
- Other
Hybrid role with a minimum expectation of three days per week in office

OpenText

Lead Technical Support Specialist (SAP-ABAP)

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 26, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be joining a team that provides world class technical client support to a variety of enterprise clients while working across business units to ensure that client satisfaction is met in every form. Their focus will be supporting the VIM (Vendor Invoice Management) product within complex client environments.

YOU ARE GREAT AT

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.

Work within a high-performing team of Senior, Lead, and Principal Technical Specialists who collaborate effectively to achieve common goals.

Identify and resolve client issues in a timely manner, meeting published response time (SLA) requirements through phone support and written correspondence.
Manage client relationships and accurately document all client interactions within the company database.
Provide recommendations for alternative support options when client issues are not related to OpenText products.
Test and validate OpenText product issues across various environments to identify and confirm solutions.
Author technical documentation and knowledge articles for inclusion in the Knowledge Center Knowledge Base.
Collaborate with cross-functional teams and other departments to troubleshoot and resolve complex technical issues.
Report software defects (bugs) and communicate client feedback and product enhancement suggestions.

What You Need To Succeed

5–10 years of hands-on experience in SAP technical support, development, or implementation environments.
5+ years of strong technical hands-on experience with SAP R/3 and SAP S/4HANA landscapes.
Extensive experience in ABAP development, including Reports, Dialog Programming, Enhancements, User Exits, BAdIs, BAPIs, RFCs, Smart Forms, Adobe Forms, ALV Reports, and Object-Oriented ABAP.
Strong functional knowledge of SAP FI and MM modules, including business processes, configuration support, and integration with other SAP modules.
Experience supporting and troubleshooting SAP Workflow, IDocs, ALE, and Web Services.
Hands-on experience with SAP Fiori, SAP Gateway/OData Services, and Fiori application troubleshooting and enhancements.
Experience with SAP Business Technology Platform (SAP BTP), including extension development, Integration Suite, and cloud-based SAP services.
Experience with SAP authorization concepts, transport management, and change management processes.
Knowledge of SAP performance analysis, debugging, SQL optimization, and root-cause analysis.
Experience working with Oracle, SAP HANA, or other relational databases.
Strong analytical, troubleshooting, and client-facing technical support skills.
Experience working in production support environments with incident management and SLA-driven support.
Excellent written and verbal communication skills with the ability to interact effectively with clients and cross-functional teams.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

ONE LAST THING

OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800- $130,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Resolve critical client issues for OpenText's Vendor Invoice Management product, meeting SLA response requirements and documenting client interactions. Test and validate product issues, create knowledge articles, collaborate across teams to troubleshoot complex problems, and report defects and client feedback.

Requirements

Requires 5–10 years of hands-on SAP technical support, development, or implementation experience, including 5+ years with SAP R/3 and S/4HANA and extensive ABAP expertise. Candidates should also have SAP FI/MM knowledge, experience with related SAP technologies and production support, strong client-facing communication skills, and a bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Skills

SAP Technical Support
ABAP Development
SAP R/3
SAP S/4HANA
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
SAP Fiori
SAP Gateway/OData
SAP BTP
Incident Management
Root-Cause Analysis
Client Support
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Vendor Invoice Management
SAP R/3
SAP S/4HANA
ABAP
Object-Oriented ABAP
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
Web Services
SAP Fiori
SAP Gateway
OData Services
SAP BTP
Integration Suite
BAPIs
RFCs
BAdIs
User Exits
Smart Forms
Adobe Forms
ALV Reports
Oracle
SAP HANA
SQL Optimization
Incident Management
SLA
Root-Cause Analysis

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Jobs in Canada