Jobs in Canada

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Added 22 mins ago
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Senior Specialist - Business Analysis
LTM
ON · Ontario, Canada
- $129,700 to $149,300 CAD / year
- Full-time
Added 22 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 22 mins ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
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Desktop Support Specialist
Robert Half
Calgary, AB
- Contract
Our client is seeking a Desktop Support Specialist for a 2-month contract working fully onsite in downtown Calgary. This role will serve as the primary point of contact for approximately 80…
Added 22 mins ago
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Data Governance & Quality Specialist
Dexian
Mississauga, ON
- $60 to $70 CAD / hour
- Contract
Cross-Border Data Transfer Regulations · Familiarity with global regulatory frameworks governing data handling, sharing, retention, and cross-border transfers
Added 22 mins ago
SM
RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 22 mins ago
SG
HSE Specialist
Socomec Group
Brampton, ON
- Full-time
The HSE Specialist will be responsible for supporting Health, Safety and Environmental practices (HSE) program for the one of our facilities in Brampton, ensuring compliance with Provincial…
Added 22 mins ago
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Procurement Specialist, Contracts
Irving Oil
Saint John, NB
- Full-time
As a Procurement Specialist, you will support the development and execution of sourcing strategies, procure goods and services, and manage supplier contracts and relationships for Irving…
Added 22 mins ago
IO
Senior IT Procurement Specialist
Irving Oil
Saint John, NB
- Full-time
As a Senior IT Procurement Specialist, you will lead strategic sourcing, contract negotiations, and supplier management activities across the Information and Technology category. Your goal…
Added 22 mins ago
Specialist, Child Care and Early Years Program Development and Support
CityofOttawa
Ottawa, ON
Added 22 mins ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
Added 52 mins ago
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Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 52 mins ago
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Spécialiste Improvest / Improvest Specialist
Zoetis
Quebec, QC
- Full-time
The Improvest Specialist works with swine production farms and veterinary practices to ensure successful, sustained implementation of the Improvest technology. The role focuses on…
Added 52 mins ago
D&
OD Specialist, Change & Enablement
Day & Ross
Hartland, NB
- Full-time
Organizational Development Specialist, Change & Enablement
Added 52 mins ago
Sustainable Sourcing Specialist, Ingredients
Give and Go Prepared Foods
Toronto, ON
The Sustainable Sourcing Specialist develops and executes responsible ingredient sourcing strategies, collaborating cross-functionally to reduce environmental and social impacts while…
Added 1 hour ago
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Digital Design-Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Autodesk
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
26WD101069 Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Added 1 hour ago
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RQ11880 - Systems Testing/QA Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
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Occupational Health Physician - In-company Health Service
TELUS
Quebec, QC
Employment Status: Contract – 1 day per week · Schedule: Day shift, 7:30 a.m
Added 1 hour ago
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Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Added 2 hours ago
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Internal Payroll Specialist
Distro
Quebec, QC
- Full-time
…more by visiting www.vensure.com Position Summary The Payroll Specialist will manage Internal payroll and various federal and provincial tax compliance and related tax research. This…
Added 2 hours ago
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Internal Payroll Specialist
Solvo Global
Quebec, QC
- $65,000 CAD / year
- Full-time
…more by visiting www.vensure.com Position Summary The Payroll Specialist will manage Internal payroll and various federal and provincial tax compliance and related tax research. This…
Added 2 hours ago
MD
Office & Admin Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 2 hours ago
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Technical Services Specialist, Associate
Halliburton
SK
- Full-time
Added 2 hours ago
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Operational Support Specialist
Compucom
Markham, ON
- Full-time
As an Operational Support Specialist, your primary function is to provide day-to-day client support in relation to Paulsboro and Canada operations. You will take ownership of ensuring we…
Added 2 hours ago
SG
Client Implementation Specialist - Canada
Solvo Global
Quebec, QC
- Full-time
Position~ Client Implementation Specialist - Canada (Requisition #~ 14078)

OpenText

Lead Technical Support Specialist (SAP-ABAP)

Waterloo, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 26, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be joining a team that provides world class technical client support to a variety of enterprise clients while working across business units to ensure that client satisfaction is met in every form. Their focus will be supporting the VIM (Vendor Invoice Management) product within complex client environments.

YOU ARE GREAT AT

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.

Work within a high-performing team of Senior, Lead, and Principal Technical Specialists who collaborate effectively to achieve common goals.

Identify and resolve client issues in a timely manner, meeting published response time (SLA) requirements through phone support and written correspondence.
Manage client relationships and accurately document all client interactions within the company database.
Provide recommendations for alternative support options when client issues are not related to OpenText products.
Test and validate OpenText product issues across various environments to identify and confirm solutions.
Author technical documentation and knowledge articles for inclusion in the Knowledge Center Knowledge Base.
Collaborate with cross-functional teams and other departments to troubleshoot and resolve complex technical issues.
Report software defects (bugs) and communicate client feedback and product enhancement suggestions.

What You Need To Succeed

5–10 years of hands-on experience in SAP technical support, development, or implementation environments.
5+ years of strong technical hands-on experience with SAP R/3 and SAP S/4HANA landscapes.
Extensive experience in ABAP development, including Reports, Dialog Programming, Enhancements, User Exits, BAdIs, BAPIs, RFCs, Smart Forms, Adobe Forms, ALV Reports, and Object-Oriented ABAP.
Strong functional knowledge of SAP FI and MM modules, including business processes, configuration support, and integration with other SAP modules.
Experience supporting and troubleshooting SAP Workflow, IDocs, ALE, and Web Services.
Hands-on experience with SAP Fiori, SAP Gateway/OData Services, and Fiori application troubleshooting and enhancements.
Experience with SAP Business Technology Platform (SAP BTP), including extension development, Integration Suite, and cloud-based SAP services.
Experience with SAP authorization concepts, transport management, and change management processes.
Knowledge of SAP performance analysis, debugging, SQL optimization, and root-cause analysis.
Experience working with Oracle, SAP HANA, or other relational databases.
Strong analytical, troubleshooting, and client-facing technical support skills.
Experience working in production support environments with incident management and SLA-driven support.
Excellent written and verbal communication skills with the ability to interact effectively with clients and cross-functional teams.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

ONE LAST THING

OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800- $130,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Resolve critical client issues for OpenText's Vendor Invoice Management product, meeting SLA response requirements and documenting client interactions. Test and validate product issues, create knowledge articles, collaborate across teams to troubleshoot complex problems, and report defects and client feedback.

Requirements

Requires 5–10 years of hands-on SAP technical support, development, or implementation experience, including 5+ years with SAP R/3 and S/4HANA and extensive ABAP expertise. Candidates should also have SAP FI/MM knowledge, experience with related SAP technologies and production support, strong client-facing communication skills, and a bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Skills

SAP Technical Support
ABAP Development
SAP R/3
SAP S/4HANA
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
SAP Fiori
SAP Gateway/OData
SAP BTP
Incident Management
Root-Cause Analysis
Client Support
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

OpenText
Vendor Invoice Management
SAP R/3
SAP S/4HANA
ABAP
Object-Oriented ABAP
SAP FI
SAP MM
SAP Workflow
IDocs
ALE
Web Services
SAP Fiori
SAP Gateway
OData Services
SAP BTP
Integration Suite
BAPIs
RFCs
BAdIs
User Exits
Smart Forms
Adobe Forms
ALV Reports
Oracle
SAP HANA
SQL Optimization
Incident Management
SLA
Root-Cause Analysis

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Jobs in Canada