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Added 13 mins ago
CL
Store Manager
Chatters Limited Partnership
BC · Fraser Valley A, BC
- Full-time
We are looking for a Store Manager based in Fraser Valley, BC.
Added 13 mins ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
…large and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for…
Added 14 mins ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
Have you ever wanted to get into vehicle sales but didn’t know where to start? Are you a people-person with strong customer service skills, motivated by building a strong career for…
Added 14 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 14 mins ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
We believe that our success depends upon having the right people in the right jobs with the ability to work well together. We are currently accepting applications for a Feed Mill Supervisor…
Added 14 mins ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 14 mins ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will…
Added 28 mins ago
SM
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
- Full-time
…contribution and growth of each individual in the University's success. We are currently looking to fill the position of General Worker (Casual) to join our Facilities Management…
Added 28 mins ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 28 mins ago
K
Manager, Cybersecurity
KPMG
Calgary, AB
- Full-time
Our Calgary team is looking for highly motivated Cyber Security professionals at the Manager level to join our team! As a member of KPMG Canada’s cross-functional Cyber team, you will be…
Added 44 mins ago
LC
Engineer - Program Manager
Linamar Corporation
Guelph, ON
- Full-time
manager assigned to a task or project acting as a key customer contact to develop a clear understanding
Added 58 mins ago
NB
Senior Wealth Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…You will work closely with investment advisors, a portfolio manager and other professionals, playing an important role in client service, financial planning, business development and the…
Added 58 mins ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with an investment advisor to offer an exceptional client experience. Collaboration and…
Added 58 mins ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
…of approximately 160 colleagues and report to an Operations Manager. Our team stands out for its expertise in derivative products and settlement processes, its collaborative mindset, and…
Added 58 mins ago
NB
Wealth Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 58 mins ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 58 mins ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 1 hour ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
…technologies, and solutions. With a strong commitment to innovation, customer success, and operational excellence, we strive to address evolving global energy challenges and contribute to a…
Added 1 hour ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 1 hour ago
S
Healthcare IT Project Manager
Sectra
Vancouver, BC
- Full-time
…from and challenging each other, and going all in for every customer. To add to our amazing team, these attributes will be crucial to your…
Added 1 hour ago
BV
CUSTOMER SERVICE ASSISTANT
Bureau Veritas | Marine & Offshore
AB · Edmonton, AB
- Full-time
Team Development: Train new staff, participate in cross-training, and support overall Customer Service team success
Added 1 hour ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
The Care & Support Representative (CSR) is an essential team member and plays a critical role in ensuring the overall success of the homestay program. The CSR uses sound and reliable…
Added 1 hour ago
NF
Sales Team Manager - Calgary
Neilson Financial Services
Calgary, AB
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added 2 hours ago
TH
Parts Advisor
The Humberview Group
Mississauga, ON
- Full-time
With over 60 years of success, our people and customer relationships continue to drive our growth.
Added 2 hours ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
…business acumen, establishing a solid foundation for your future success as an…

OpenText

Manager, Software Development

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: 8+ years of progressively responsible software engineering experience, including 5+ years of direct engineering people leadership.
Posting language: English
Posted: Oct 28, 2026

Original job description

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Role: Manager, Software Development

Location: Richmond Hill, ON (Office-based)

The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly manage software engineers and technical specialists working across Java-based cloud services, Python-based AI and document intelligence, React user experiences, enterprise integrations, and platform operations. The role is accountable for day-to-day people leadership, Scrum execution, engineering delivery, quality, and operational readiness. The manager partners with Product Management and the Principal Engineer to translate strategy into executable plans while establishing an inclusive, accountable, and high-performing engineering culture.

Your Impact

Engineering Delivery

Own day-to-day execution across one or more Scrum teams and translate roadmap priorities into credible sprint and release plans.
Partner with Product Management to balance customer value, platform foundations, security, reliability, technical debt, and innovation.
Manage team capacity, dependencies, risks, milestones, and commitments while maintaining clear ownership.
Ensure increments include code, automated tests, security controls, documentation, observability, deployment automation, and support readiness.
Provide concise status, risk, staffing, and decision information to senior leadership.
Escalate material risks early and drive corrective action when scope, staffing, architecture, or dependencies threaten commitments.

People Leadership and Team Building

Recruit and onboard the initial eight external hires by the approved target date, then help scale the team to approximately 16 engineers.
Directly manage engineers and technical specialists, with effective delegation through senior engineers and technical leads.
Set clear performance expectations and provide frequent coaching, feedback, recognition, and career-development guidance.
Build an inclusive culture that values customer outcomes, transparency, ownership, collaboration, and technical excellence.
Partner with Talent Acquisition and HR on requisitions, interview plans, candidate assessment, selection, offers, and onboarding.
Address performance, engagement, retention, and team-health issues promptly and professionally.

Technical and Operational Leadership

Work with the Principal Engineer to establish standards for Java 17+, Spring Boot, Python, React/TypeScript, event-driven services, Kubernetes, PostgreSQL, and cloud platforms.
Maintain enough technical depth to assess tradeoffs, challenge assumptions, support hiring decisions, and remove engineering blockers.
Drive secure-by-design practices for identity, authorization, tenant isolation, privacy, auditability, APIs, encryption, secrets, and software supply-chain controls.
Promote automated testing, CI/CD, infrastructure as code, OpenTelemetry, service-level objectives, and production monitoring.
Ensure architecture and delivery decisions support resilience, scalability, recoverability, cost management, and integration with existing products.
Lead incident follow-up, root-cause analysis, and corrective actions in a blameless, learning-oriented manner.

Agile and Scrum Leadership

Establish consistent Scrum practices including backlog refinement, sprint planning, daily standups, reviews, retrospectives, and release planning.
Coach engineers and Product Owners on well-formed user stories, acceptance criteria, estimation, Definition of Ready, and Definition of Done.
Use delivery metrics to improve predictability and flow, not to rank individuals or encourage unhealthy utilization targets.
Ensure blockers and dependencies are identified early and sprint commitments remain realistic.
Turn retrospective findings into measurable improvements while avoiding unnecessary ceremony.
Promote visible work status, shared accountability, and frequent demonstration of working software.

What You Need to Succeed

8+ years of progressively responsible software engineering experience, including 5+ years of direct engineering people leadership.
Experience directly managing software engineers and technical specialists in a SaaS, cloud-platform, or enterprise-software organization.
Proven success recruiting and onboarding external engineering talent and building a new or rapidly growing team.
Demonstrated delivery ownership in Agile/Scrum environments with interdependent product workstreams.
Strong understanding of cloud-native microservices, distributed systems, APIs, event-driven architecture, containers, Kubernetes, CI/CD, observability, and secure development.
Working knowledge of Java and Spring Boot sufficient to assess candidates, understand design tradeoffs, and guide execution.
Experience partnering with Product Management on roadmaps, backlogs, release plans, and measurable outcomes.
Experience coaching employees, managing performance, and handling difficult delivery or organizational situations.
Clear written and verbal communication with engineers, peers, candidates, and executives.
Bachelor degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

Experience building a greenfield multi-tenant SaaS platform or standing up a new engineering team.
Experience directly leading a team of approximately 8 to 16 employees and delegating effectively through senior engineers and technical leads.
Experience with AI-enabled products, document intelligence, OCR, workflow automation, agents, or human-in-the-loop applications.
Experience with fax, communications, imaging, healthcare interoperability, content management, or regulated enterprise software.
Familiarity with Python, React/TypeScript, Kafka, PostgreSQL, Terraform, OpenTelemetry, and a major public cloud.
Experience managing distributed teams and collaborating across organizational boundaries.
Relevant cloud, Scrum, Agile, or engineering-management certification.

One Last Thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

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More about this job

Responsibilities

Lead and grow the engineering team responsible for the Image & Fax Aviator Platform, overseeing hiring, coaching, Scrum execution, delivery, quality, and operational readiness. Partner with Product Management and the Principal Engineer to deliver secure, reliable cloud services and establish effective engineering practices and an inclusive, accountable team culture.

Requirements

Requires 8+ years of software engineering experience, including 5+ years of direct engineering people leadership, with experience building teams and delivering software in Agile/Scrum environments. Candidates should understand cloud-native systems and secure development, have working knowledge of Java and Spring Boot, and hold a bachelor’s degree in a related field or equivalent practical experience.

Skills

Software Engineering Leadership
People Management
Recruiting and Onboarding
Agile and Scrum
Cloud-Native Microservices
Distributed Systems
Java
Spring Boot
Python
React and TypeScript
Kubernetes
CI/CD
Secure Software Development
Observability
Product Roadmap Planning
Performance Coaching

Visa sponsorship

Not detected in the job text

Keywords

Software Development
Engineering Management
Image and Fax Platform
SaaS
Cloud Platforms
Java 17+
Spring Boot
Python
React
TypeScript
Event-Driven Architecture
Kubernetes
PostgreSQL
Kafka
Terraform
Microservices
Distributed Systems
APIs
CI/CD
Infrastructure as Code
OpenTelemetry
Scrum
Agile
Multi-Tenant Platforms
Document Intelligence
OCR
Secure Development
Observability
Site Reliability Objectives
Software Supply-Chain Security

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