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Added 1 hour ago
Senior Specialist, CX Operations & Enablement
Chartered Professional Accountants of Canada (CPA Canada)
Vancouver, BC
$82,200 to $103,900 CAD / year
Full-time
…into practical, scalable improvements. Reporting to the Senior Manager, Customer Experience, this role will help bridge customer service and customer success enablement by improving…
Added 2 hours ago
Sales & Education Manager, Sephora Collection - East
sephora.com
Montreal, QC
Full-time
Ready for a career glow-up? As Manager, Sales & Education, Sephora Collection, East, you’ll be responsible for driving Sephora Collection growth by partnering with in-store teams to elevate…
Added 3 hours ago
Project Manager/Leader - Senior - RQ00785
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Senior Project Manager/Leader to support the Agency’s Customer Experience (CX) Team and the Patients Before Paperwork (Pb4P) portfolio. The successful…
Added 3 hours ago
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
$165,000 to $180,000 CAD / year
Full-time
…have remained a focus as we’ve expanded into the real estate development and operations space, managing our own projects from conception through to execution, completion, and more recently…
Added 3 hours ago
Conference Project Manager
MCI Canada
Toronto, ON
Full-time
…agencies bring together world‑class talent in strategy, creative development, account leadership, technology, production and research to shape meaningful, lasting…
Added 3 hours ago
Sales Trainer - AI Platform
TP
Toronto, ON
$51,000 to $56,000 CAD / year
Full-time
…business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around…
Added 3 hours ago
Sr. Manager, Procurement & Category Management – Marketing & Business Services
Keurig Dr Pepper
Montreal, QC
Full-time
The Sr. Manager of Procurement & Category Management – Marketing & Business Services owns sourcing and category strategy across assigned Marketing and Business Services categories. The…
Added 4 hours ago
Strategic Sales Capability Consultant
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
Full-time
Reporting to the Manager, Sales Learning and Development, the Strategic Sales Capability Consultant collaborates with Sales, Marketing, and key stakeholders to align learning, capability,…
Added 4 hours ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
As a Sr. Client Success Program Manager, you will work directly for the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 4 hours ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
As a Sr. Client Success Program Manager, you will work directly for the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 4 hours ago
Sr. Client Success Services Program Manager
OpenText
Waterloo, ON
Full-time
As a Sr. Client Success Program Manager, you will work directly for the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 5 hours ago
Director, Portfolio Operations & Performance
Marcon Construction
Vancouver, BC
$165,000 to $180,000 CAD / year
Full-time
…have remained a focus as we’ve expanded into the real estate development and operations space, managing our own projects from conception through to execution, completion, and more recently…
Added 5 hours ago
Senior Account Manager - Health and Safety
Lifemark Health Group
Toronto, ON · Brampton, ON
$80,000 to $120,000 CAD / year
Full-time
Lifemark is seeking an experienced, commercially minded Senior Account Manager to accelerate the growth of our Occupational Health business across Ontario. Reporting to the VP, Sales…
Added 5 hours ago
Pharmacy Clerk
Rexall Pharmacy Group LTD
Kingston, ON
Professional growth and development via challenging projects and assignments
Added 5 hours ago
Communications Manager
Turo
Toronto, ON
$86,000 to $107,000 CAD / year
Full-time
The Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 5 hours ago
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
$90,000 to $110,000 CAD / year
Full-time
By collaborating with HR Centres of Excellence, the Manager, Human Resources – Retail ensures the effective delivery of core HR processes - including Staffing, Performance & Potential,…
Added 6 hours ago
Manager, Data Analytics - AI Enablement
Walmart Canada
Mississauga, ON
Full-time
Position Summary...The Manager, Data Analytics supports the development and implementation of data-driven strategies to optimize business performance. Responsibilities include pricing,…
Added 7 hours ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
Wealth Learning Designer
TD
Toronto, ON
Full-time
Reporting to the Manager, Wealth Learning & Enablement, the Wealth Learning Designer will support learning initiatives across pan-Wealth journeys, strategic projects and career development.…
Added 7 hours ago
Senior Account Manager - Health and Safety
Lifemark Health Group
Toronto, ON
$80,000 to $120,000 CAD / year
Full-time
Lifemark is seeking an experienced, commercially minded Senior Account Manager to accelerate the growth of our Occupational Health business across Ontario. Reporting to the VP, Sales…
Added 7 hours ago
Senior Account Manager - Health and Safety
Lifemark Health Group
Brampton, ON
$80,000 to $120,000 CAD / year
Full-time
Lifemark is seeking an experienced, commercially minded Senior Account Manager to accelerate the growth of our Occupational Health business across Ontario. Reporting to the VP, Sales…
Added 7 hours ago
Manager AI and Digital Innovation Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
Full-time
Reporting to the Director Information Technology/CIO, the Manager, AI and Digital Innovation is the City’s catalyst for turning emerging technologies into practical, measurable…
Added 7 hours ago
Senior Manager, Safety & Quality Intelligence-EN
CAE
Montreal, QC
Full-time
Define requirements for predictive analytics, automation, and AI-enabled capabilities within the platform.
Added 7 hours ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 hours ago
Sales Clerk - Pharmacy
Rexall Care Network
Oakville, ON
Full-time
Professional growth and development via challenging projects and assignments

OpenText

Organizational Change Management Specialist

Waterloo, ON, Canada

Job type: Full-time
Apply by: Oct 11, 2026
Experience: 6+ years of experience in organizational change management, digital adoption, digital workplace, transformation, employee experience, or related disciplines.
Posting language: English
Posted: Sep 11, 2026

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Original job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Program Manager (Organizational Change & Digital Adoption), you will drive enterprise-wide adoption and behavior change across Microsoft 365, Microsoft Copilot, AI-enabled work, and digital workplace solutions. You will help employees embrace new ways of working by combining change management expertise, user-centered design, adoption strategies, and data-driven insights. Working across business, technology, HR, communications, and leadership teams, you will ensure digital transformation initiatives deliver measurable employee and business outcomes.

What The Role Offers

Lead enterprise-wide adoption initiatives for Microsoft 365, Copilot, and digital workplace solutions.
Influence strategic transformation programs as a senior individual contributor with broad organizational impact.
Partner with executive leaders, product teams, HR, Communications, Security, and business stakeholders.
Shape how employees collaborate, communicate, manage knowledge, and leverage AI in their daily work.
Drive employee experience improvements through research, journey mapping, and workflow optimization.
Build and mature scalable adoption frameworks, playbooks, standards, and communities of practice.
Use analytics, feedback, and measurement frameworks to demonstrate adoption success and business value.
Contribute to digital solution discovery, workflow redesign, and organizational transformation initiatives.
Champion responsible AI adoption and help shape the future of AI-enabled work.
Gain exposure to enterprise transformation opportunities with a pathway toward strategic transformation and solution leadership roles

What You Need To Succeed

6+ years of experience in organizational change management, digital adoption, digital workplace, transformation, employee experience, or related disciplines.
Proven success leading complex enterprise technology and business transformation initiatives.
Strong knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Outlook, Viva, Copilot, and AI-enabled workplace solutions.
Demonstrated ability to drive measurable behavior change, user adoption, and business outcomes.
Exceptional stakeholder management, facilitation, consulting, and influence skills across all organizational levels.
Experience conducting change impact assessments, readiness evaluations, stakeholder analysis, and adoption planning.
Strong analytical skills with the ability to interpret adoption metrics, employee feedback, surveys, and business data.
Experience designing and delivering change, learning, communications, and manager enablement strategies.
Ability to translate technical concepts into meaningful employee experiences, business value, and practical use cases.
Bachelor's degree in a related field or an equivalent combination of education and practical experience; Prosci, CCMP, or related certifications are considered an asset.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $92,320 - $138,480; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

The Program Manager will drive enterprise-wide adoption of Microsoft 365, Copilot, and digital workplace solutions through strategic change management. They will partner with cross-functional teams to redesign workflows and ensure digital transformation initiatives deliver measurable business outcomes.

Requirements

Candidates must have 6+ years of experience in organizational change management or digital transformation and strong proficiency in Microsoft 365 and AI-enabled workplace tools. A bachelor's degree in a related field is required, with professional certifications like Prosci or CCMP considered an asset.

Skills

Organizational change management
Digital adoption
Microsoft 365
Microsoft Copilot
Digital workplace solutions
Stakeholder management
Change impact assessment
Data-driven insights
User-centered design
Workflow optimization
Facilitation
Consulting
Adoption strategy
Communication strategy
Analytics
Responsible AI

Benefits

Health benefits
Vacation entitlement
Paid time off
Financial wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Organizational Change Management
Digital Adoption
Microsoft 365
Microsoft Copilot
Digital Transformation
AI-enabled work
Program Management
User-centered design
Journey mapping
Workflow optimization
Prosci
CCMP
Stakeholder analysis
Readiness evaluation
Change impact assessment
Viva
Teams
SharePoint
OneDrive
Outlook
Information management
Business transformation
Employee experience
Data analytics
Communication strategy
Manager enablement
Responsible AI
Software Development
Consulting
Information Technology

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